I was very disappointed with my experience ordering a prom bouquet from this business. I paid…read morearound $100 expecting fresh flowers and a nice presentation, but when I picked it up the next day, the flowers already looked old and wilted. The overall presentation looked rushed and poorly put together, especially considering the price. What made the experience worse was the owner's response when I politely brought up my concerns. Instead of trying to help or understand the issue, he became defensive, rude, and had an unprofessional attitude. Customer service matters just as much as the product itself, and unfortunately this experience did not meet expectations at all.

The bouquet itself is fine, but the packaging looked cheaper than I expected. Because the price is…read morenot cheap.

So happy we found Rhonda at Mendez & Jackel. We needed wedding flowers and on very short notice…read more Rhonda was able to make the most beautiful bouquets for 7 bridesmaids and the bride. She made beautiful boutonnières for the groom and his groomsmen. The mom's had wristlets that were beautiful and comfortable to wear. There was a wedding arch that Rhonda decorated with beautiful fresh fall flowers. All the flowers were fresh and gorgeous. Rhonda and staff were very professional and a pleasure to work with. Rhonda was very helpful to my DIL when designing the flowers. She listened to what she wanted and was able to create a most beautiful representation.

Ordered a floral arrangement on Thursday to be delivered on Saturday the day of the funeral and…read morenothing showed up. I called and was told they didn't have a designer or the appropriate flowers to make the arrangement so they canceled the order and sent an email. Was also told if I didnt see the email to be sure to check my spam mail. No phone call was ever received so I could have at least come up with something else. Told the operator thanks for nothing.

Beautiful plants,friendly service,good location.Reasonable price. I will certainly call again.read more

For my 20th Wedding Anniversary, I entrusted old city flowers to deliver flowers to my wife at…read morework. The delivery driver would not leave them at the security desk and was in a rush to leave since it was the last delivery on their route. I was told that they would deliver them on the next day, Needless to say this ruined my anniversary surprise for my wife.

Walked in on Valentine's day to get a dozen Roses. They greeted me with "what is it". Then the two…read moreworking there start talking to each other in mandarin. The woman then tells me what they have available. As I prepare to check out, I can see on the card reader it says "potential fraud alert". The woman proceeds to say "what, you Dont have any money" and doesn't even tell me about the fraud alert. I decided to bring by business elsewhere. Also, I hate to throw around calling people racist, but this sure felt like racism. Don't do business here.

My table arrangement of flowers for a special dinner exceeded my expectations. At $59 including the…read morevase, and prepared in just 90 minutes, it was a great service. Although I was looking for African Velvet which is my tradition with my BFF who I haven't seen before covid, they had a delightful selection of red roses. I asked for white daisies as their complement and they selected lots of varying sizes to offset the roses. Set in a delightful glass cube vase and with stems surrounded by a greenery wrap that looked like cucumber (!! Fun !!!) it was watered, set in layers of thick paper, wrapped in plastic and placed at the front of the store for easy pickup. I really look forward to using Orchid again when supply chain challenges are resolved and we can be even more creative with floral selections and designs. Tip: Orchid is the official flower shop for the Palomar hotel around the corner. Speak with the concierge and they can have special arrangements placed in your room or restaurant for special events.

Beautiful job each and every time! This is the second time my fiancé has ordered flowers from here…read moreand they're always stunning! Highly recommended!

I wanted something on a whim within 24 hours and the lady there was so friendly. Gave many ideas…read moreand we finally settled on the pieces. It was nice because the flower shop we went to first said, no way, but she was very understanding and took part in our urgency. A few blocks from pick up so I'll update on the results... Update: Absolutely perfect. Beautifully done and as promised. If you're near Rittenhouse and need flowers, use this place.

Oh my! My son brought me a vase bouquet of a wonderful mixed flowers for Mother's Day! Every…read moreflower and foliage was unique. It is so beautiful and I enjoyed identifying each flower. So very beautiful! Thank you so very much! Made my day!

We arranged for flowers for my daughter in law's birthday during a cold spell with a limited…read moredelivery window--florist's choice. Denise sent a lovely arrangement at the right moment. I recommend her business

NE Flower Boutique was wonderful to work with. I wanted to…read moreorder a birthday arrangement online, but was having technical issues. I sent an email and to my surprise, was answered when they were closed, which they totally didnt have to do. My order was taken and they came through for me so that could pickup the very next day. The arrangement was so beautiful. Will absolutely order again!

NE Flower Boutique is an awesome establishment. Furthermore, Ms. Aliya was so understanding and…read morehelpful, I will always call them and even more so hope to speak with her whenever I need assistance. I live out of state and just wanted to send my love something precious because I am missing her dearly. I tried calling to other shops prior with no help. Ms. Aliya was busy and still assisted with putting a lovely arrangement together while also making sure the details were what I needed. She was truly wonderful as I really enjoy sending flowers. I don't play about what is sent and being so far away, I am not able to pick or create my own. She made this the best experience possible and I am very grateful for her and this business! They value their customer service and the flowers were lovely! Thank you again!