We've been with Paragon Pest one year. Had them since moving into our home. Terrific service. They…read morealways answer the phone. They've come out on special calls. Treat inside and out plus rodent stuff (extra) if you need it. Hector was our tech today. Helpful and very knowledgeable about stuff from mosquitos to possums. Our neighbors have had ant problems but we do not thanks largely to continued service we think. Reasonable price grateful customer service. And the bugs are dead!

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

I wanted to leave an EXCELLENT review for Alexis Munoz. He recently took the lead on a rodent…read moreissue at one of our properties where we have renters and he was amazing. It was not an easy fix and took many visits to find and resolve the problem; but Alexis was so great. Professional, responsive, friendly, and on time. He even worked on a Saturday for us. I really appreciate his customer service and his attention to detail and his concern and dedication for getting the unwanted guests out of our house. Our tenants are also very happy and relieved. Thank you Alexis!!!

we had squirrels in the attic and Tandy came and set u exclusion traps and sealed and sanitized our…read moreattic spaces. Ideal was competitively priced and very easy to work with.

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Today we had Erick C. come by and HE SURPASSED MY EXPECTATIONS in making sure he covered our home…read moreinside and outside with treatment and did it with great care especially because we have little dogs in our house. Erick C. was VERY CONCERNED AND CARING ABOUT HIS JOB and I just want to recommend everyone to Alamo Pest Services. Thanks so much!

I was a customer of Alamo Pest Control for nearly 10 years, and unfortunately my experience trying…read moreto cancel service left me extremely disappointed. I sold my home and moved to an area that Alamo does not service. Every representative who contacted me about my cancellation asked why I was leaving, and every time I gave the same answer: I no longer own the home where service was being provided. The problem wasn't the monthly charge--it was the cancellation process and customer service. I was told that I would still be charged for June because my cancellation request was recorded on May 12, even though I recall contacting the company earlier. Regardless, I don't understand why it takes weeks to process a cancellation. There appears to be no clear paper trail or straightforward process for cancelling service. Customers have to speak with a representative, but there is no immediate written confirmation and no transparency around when the cancellation actually becomes effective. It feels like the company decides the cancellation date rather than the customer. What was most disappointing was being told that my contract from 2017 wasn't set to renew until September and that the representative was "graciously" canceling it early. After nearly a decade as a loyal customer, I expected appreciation and professionalism, not the feeling that I was being done a favor. To make matters worse, I was told I would receive an email confirming my cancellation, but instead I received an email asking me to submit a written cancellation request. If written notice was required, why was I instructed to call and speak with multiple representatives in the first place? Alamo's pest control service itself was generally fine. My issue is with the lack of transparency, inconsistent communication, and poor treatment of a long-term customer during the cancellation process. The company should do better.

Oooh I really should have written this immediately after my appointment so that I remembered my…read moreservice guy name. Anyway, I found the complete experience very professional, from my initial phone consultation to the service tech showing up on the day of. Both of the gentlemen explained to me the exact process, asked questions to make sure that I was getting the service that I need for my home, and explained step-by-step what was gonna happen once the service tech was here . Also the gave clear follow up Instructions. I am very happy with their service.

STC set me up on a quarterly plan when I bought my house in 2018. They send me text reminders…read morebefore my appt and give me notice when they are on the way. The guys are friendly, knowledgeable and proactively look to make sure there are no issues. They are so easy to do business with in Burleson!

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Waited 6 months until I reviewed, Awesome! Moved into a new build and with all the ground movement…read morearound me I kept finding spiders and bugs everywhere. I chose bc I have dogs and they were safe for them. Months later I find tons of bugs.... Dead around the perimeter but not in my house . Also used the Yelp coupon they honored

While their customer service started off great, this company seems to be unaccountable. After…read morescheduling an appointment 2 weeks out, nobody showed up at the time of the appointment, yet the technician claimed he "knocked." With 2 adults, a dog that barks at any slight noise at the front door, and a newborn in the home - there's no way we would have missed a knock. Their after hours answering service is worthless and rude. Save yourself some time, stress, and money ... and opt for a more professional company.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

After buying a bag of dog food from a local retail store, we had a HUGE problem.. Upon opening the…read morebag and emptying it into our dog food container, we discovered it was infested with cockroaches.. I mean REALLY infested! We gave A & B Termite and Pest Control a call to please come out to see what they could do for us.. We noticed roaches had started coming out everywhere in the garage, as well as entering into our kitchen.. Shane came out to take care of the problem.. And did he ever.. It only took one treatment to get rid of ALL of the roaches.. We also noticed some dead spiders as well.. THANK YOU Shane for coming to our rescue!! We will DEFINITELY be using your service in the future to maintain our house to be bug free.. The BEST and MOST THOROUGH bug service we have ever had.. Please give them a call because they mean business!

I hired A & B Termite & Pest Control to come out after moving into a new home and finding that the…read moreshed in back was completely infested with mud daubers, hornets and yellow jackets. IT WAS SCARY. A & B came out and efficiently and calmly wrangled the bloodthirsty insects and allowed me to use my shed! They also consulted on an ant infestation inside the home, provided guidance on removing some old boards that were prone to insect activity and sprayed the yard and house for general bugs/cockroaches. They were extremely responsive via phone and followed up by text the day of the appointment. They are a 35+ year family business and I like having them in my neighborhood.

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!