I will never use this company again. ( orkin) Waited 2 hours for the tech to come NO…read moreSHOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! He calls me at 7pm to let me know we was running late and was not coming. Should have called earlier to let me know. That messed up my whole day. Never contact myself or my husband again. Terrible way to do business. My appointment was between 4pm to 6pm. Mary H.

Supervisor Eugene Simien and Field Technician Oscar both lied to my face stating there is no…read morecontract and that I can cancel at anytime. Once I read the agreement I found that I could not cancel and I asked right before they began servicing the property and they finally admitted after several back and fourth questions; that I cannot in fact cancel service within the first year. They are misleading potential customers and falsifying the legally binding terms of the agreement. Also they would not allow me to decline servicing the premises without the property owner being on site. They also said they do not caulk or seal to prevent bugs even though the representative over the phone stated that they did offer and include this service and even the introductory video said they would caulk and seal where needed. Without even inspecting the property the field technician Oscar immediately said they do not do that. I feel that I was mislead by Orkin, lied to by the supervisor, and the only reason I was not stuck in this agreement is that I actually read the terms versus going off of their word. This company is extremely fraudulent and misleading and we now understand how and why your rates are so competitive, you lie to trap customers into an agreement and then do not fulfill the terms or expectations of said agreement. Not a company I would do business with.

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

They wouldn't come out for a one time visit. you have to sign up for regular visits. No Thank You!read more

Jason was out today for my regular treatment and noticed that one of my windows screens was down so…read morehe picked it up and moved it to a safe place on my patio so it wouldn't get lost during the storm tonight. I know I can always count on service above and beyond !!! THANK YOU

Fantastic service from DFW Bug. I have been a customer for many years and have a very positive…read morerelationship with this company. The service people are always willing to take the time to attend to the various concerns I may have concerning bugs, snakes and even birds! They are always knowledgable and extremely professional. Their services have met all our needs in the past years of their services. I highly recommend this company.

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

Don was very thorough in his inspection and gave a detailed explanation of what needed to be done…read more It was very clear why Safe Pro gets all 5 stars ratings!

Technician was awesome. Took care of our issue, carpenter ants, and treated for all other pests…read more Very effective in zero bugs inside. On time and friendly!

We have used Myles Pest Control for years and they have always done a great job. I would highly…read morerecommend them very trustworthy and their technicians are always very professional.

Always a great friendly service. We have used them several times over the past few years to help…read morewith spider issues, ants and roaches. We have a huge treed backyard and these little pests seem to love to enjoy a trip into our house on occasion! Cliff, the manager, is always friendly and informative. The lady(Cindy I think) that you talk to when calling in is very helpful too. Thanks for being a truly honest and reliable company.

As usual, Jessie is the best. Couldn't ask for a more professional & personal tech and, just an…read moreall-around nice guy!

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work

Robert gave some helpful advice and treatment last week by treating the Crepe Myrtles next to the…read morefront door for ants and encouraging me to call back in a week if there were still any problems. The ants were mostly cleared up in the kitchen this week. However, there were still more ant problems on the second floor. Chandler came out today and treated the second floor again. Hope it works this time. He also treated outside areas. Both men were polite and wore foot coverings and face masks.

Their representative came to our door well after 8pm and disregarded the no soliciting sign placed…read moredirectly over the doorbell. They continued to harass the rest of the neighborhood well after 9pm. I called their customer service to report this behavior and was told there was nothing they could do. I have no desire to hire a company that cannot respect my peace and privacy nor provide meaningful information regarding this kind of behavior.