This will be edited in a few days once Sheena has spoiled my furbaby, but I really wanted to give…read moremy first impression. It turned out I found out I am traveling for the holiday and needed to find someone to watch my kitty. I was lost. It was a week from Christmas making finding an opening a Herculean task. Enter Yelp and all of the great businesses! I found the reference for Phoebe's and really liked what I read. I called to make an appointment and the owner Melissa got right back to me. We set an appointment to meet the next day in the afternoon and she would bring the sitter. I was nervous because while my girl is friendly, she is VERY particular. I didn't have to worry. She immediately took to Sheena putting all of my anxiety to rest. They both asked great questions on my cat's care and wanted to know everything on how to give the best care. They went over everything from food to litter to cost...which considering the timing is not bad. It's $20 per visit and they would cover everything from feeding to getting the mail to taking out the trash. If you need to leave town and need someone to take care of your beloved fur baby...don't hesitate! I'm sure Melissa and her crew will be more than happy to take on the job!

I was nervous about changing companies when we moved here but Melissa is by far the best person we…read morehave EVER had care for our Westies. I initially chose her because of her RVT background. On the initial interview she blew me away with her questionnaire. She was very specific about learning their habits and asked about the pet emergency kit! That's when I knew she was serious! She's been doing daily walks for over a year. My husband and I are nurses and we have ever changing schedules and Melissa has shown so much flexibility with us. I feel so lucky to have her daily medical and behavioral assessments. She has helped us enrich the lives of our dogs by making suggestions for treat puzzles, stroller for my old man dog, minimizing competitive behaviors, and urgent trips to the vet. I can't emphasize her influence here enough. She truly cares about the physical and mental health of the boys. She takes extra special care of my elderly 17 year old man dog. They love her so much they howl when they see her drive up! She is also quite the photographer. It's wonderful to receive pictures of my boys enjoying their day with her while I'm at work. Many of them are "frame-worthy." We feel so lucky to have gotten a spot with Melissa, peace of mind with your pets is priceless! I also want to say that Melissa found an injured turtle in my neighbor's driveway. She took it to NCState for treatment. She is an angel!

We have used this pet sitting service 3x in the last 3 months and couldn't be happier…read more We struggled trying to find someone on short notice (the BF isn't a planner), but we were thankful to find this company. The initial interview with Nadia was informative ( our cats did not behave, but that didn't deter the service). She explained all of the services that would be provided and provided us with the magnet card for the fridge. This was to be used for scanning in and out of the house. You need to log into your account to see the time stamp in and out and the standard information of the pet care. The website is easy to navigate! Our sitter, Hannah, is awesome and she sends daily updates along with the picture of our allusive babies (they are hiders, but this last visit they finally came out to say HI!). I think Hannah was super stoked to get the rare sighting of our Tuxedo Man, as he's not fond of strangers. You could tell by email she was elated! She has crawled under beds to try to capture these two and we thank her for that! She lays out their toys so she knows if they are coming out while she's away and that's comforting to know. She also hides treats around the house to make sure they are coming out as well. On our first trip away, it was just a long weekend, but it's hard to leave your fur babies, we arrived to a clean litter box, food and water full, and the floor free from litter (cat owners know this is no easy feat). When we were gone on another vacation, the snow--apocalypse happened in Raleigh. Four Paws contacted us immediately regarding the weather. They kept us up to date about the status of the roads. Since we just have cats, we didn't want anyone to risk too much by driving, since these babies don't have to be let out and other animals may have needed that attention more., so we told them that if it was too dangerous to not risk it and just try again the next day. They continued to update us and did make it to the house safe and sound. We even told her to not stay the full time just to make sure she was safe. Hannah's emails are funny and written just as how I picture she talks. We enjoy these little tid bits as we are enjoying vacations away from the babies. I really like the services that we have received and they will be booked soon for another vacation we have planned next month!

Unreliable & Disorganized…read more We're new to the area and I needed to find a new pet sitter to cover a planned weekend trip next month. I originally reached out to Four Paws based on good reviews I saw here, but unfortunately had a very frustrating experience instead. Firstly, before being willing to discuss anything they demanded that I make an account on their website and then fill out an extremely lengthy profile. Then, a day or so later, they emailed to ask for specifics for our trip and said they'd be arranging a visit with our sitter, which I answered that same day. Then, after a lull in communication, I got another email asking for the same information I'd provided previously. I provided it again and, again, nothing happened. Finally, having wasted over a week with their cumbersome process and these communication difficulties, I emailed again to ask what was going on... only to get an email back saying their only pet sitter in this area was on maternity leave for the next month and that they couldn't help me - something that they should have know days and days earlier. Now I will have to scramble to find some other arrangements, causing a lot of needless stress and anxiety and possibly putting our plans in jeopardy. They did offer some suggestions of other pet sitters in the area to use, but to those reading this - save yourself a lot of hassle and headache and just pick someone else. UPDATE: The business has responded below by posting private emails including my email address out of context, but only the last set of emails, ignoring the fact that they seem to have lost the first set, and then accused me of lying. I deeply regret giving them any personal information in the first place and would strongly encourage others not to do so.

I agree with all the great reviews for Cuddles On Call! Megan and Justin did a wonderful job and I…read morewasn't worried about the medicine that my cat has to have twice a day; they were happy to do so, 12 hours apart -- and they are skilled at giving meds in general. They video taped the cats hanging out and getting lots of attention and sent it to me while we were gone. I actually got home a bit early, so it was terrific that Justin could give lots of attention to my male cat (who obviously adored him and wouldn't stop rubbing up against his legs) while I brought my stuff in. Justin even offered to help me unload, but it was even better to see how much the cats loved them! I would recommend them to anyone who has to leave their homes -- it's reassuring to know that pet sitting isn't just a 'job' to them -- they love animals! If I still had dogs, I would also hire them in a heartbeat! Carroll H. PS Sorry it took me so long to post this, guys!

Veterinarian here! I highly recommend Cuddles on Call for all of your pet care needs. They walk my…read moredogs every weekday and my dogs absolutely love them. All of their sitters are highly dependable and skilled. You can tell they are passionate about caring for animals and providing the best service possible.

Faithful Friends is amazing. Julie's team always goes above and beyond for me. Great communication…read moreand I love their client portal. I own a professional pet sitting business, as well, so I know good pet sitting when I see it. Not only do I use Faithful Friends for my own pets when I go away, but I also refer my clients to them whenever I am unavailable. Everyone always has great things to say. Julie runs a tight ship! Sammi and Chelsea are amazing. My dog loves them. My cat loves nobody. I highly recommend Faithful Friends Pet Sitting.

We used Faithful Friends for the first and last time. Issues included: returning from our trip to…read morediscover our home had been left unlocked for 4 days (back door); pet sitter bringing in unauthorized person into our house; not performing services listed on website and requested (i.e. pet waste removal from yard and dog walks). Owner's response to these and other issues was primarily deflection and blame.

Always very happy with their pet-sitting! Really appreciate their updates. Pets have always been…read morehappy and well taken care of. Helps a worried pet owner breathe easy on vacation.

I love Four Paws! They are very reliable, offer many helpful little ways to take care of the house…read morein addition to pet sitting and most importantly take great care of my kitty. We always have a nice note with an update on the visits when we get back and the food/litter box areas are very clean. Kitty is happy and has had some play time and tummy rubs when we get home. I would highly recommend them!

My 13-year old kitty is always happy to spend time at CCH! The photos and report cards they send…read moreme show me that she is alert, playful, curious, and stimulated there. When I pick her up, she is sleek and relaxed. The staff is amazing and extremely competent. I have never worried for one minute about my girl when she is in the care of Cozy Cats Hotel.

We were looking for a place to care for our 1 year old rescue cat Carolina while we took a long…read moreweekend vacation. We tried taking her with us on a previous trip, and she really did NOT like traveling!! So, we gave Cozy Cats Hotel a try. They have such caring staff and a nice facility. I love that it's just kitties and fuzzy critters, no dogs. Playtime is provided daily, and cats get to watch birds for enrichment and entertainment. We were sent a photo and an email update on how she was doing. Our kitty came home loved and calm, which is the best we could ask for, considering she gets very lonely when home alone. We will definitely visit Cozy Cats Hotel again!

I can't say enough about the care my pup (and I) receive from the ENTIRE staff at Cary Veterinary…read moreHospital. They provide expert care and go above and beyond to ensure the health, happiness, and comfort of my pup. I am so grateful for this exceptional team!

I am posting this because I see other recent reviews mentioning problems with this office and their…read morePaw Plan pet insurance. We have been bringing our dogs to Cary Veterinary Hospital for over 10 years, and are now searching for a new vet. The office has changed hands several times in recent years, and has become increasingly pushy about services and their Paw Plan. It never covers any blood tests or other extra services that seem "necessary" when recommended by the vets....but it was our experience with our two senior dogs that sent us searching for other care. Our one dog was 12+ years old, and had the Paw Plan with added dental care because she always had issues with her teeth. Before her last cleaning I directly asked if she was maybe getting too old for dental care with full anesthesia, etc, because she was slowing down. The vet told us if her bloodwork looked ok then it should be fine. After the cleaning she immediately experienced a series of complications where she refused to eat and was looking very ill. The vet kept recommending anti-nausea and food supplements, which we paid extra for, trying to get her to eat. Long story short we had a couple of very rude interactions with the desk staff, and they sent us rushing to an emergency vet who discovered a ruptured tumor, and she had to be euthanized. While we got a sympathy card from the emergency vet, Cary Vet never reached out to us about this other than to email us a bill for the rest of the Paw Plan - for over $700 - for the year because we used up all the services before paying off the yearly plan...even though the last service was a poor recommendation by the vet and our dog died afterwards! Because of this shock we cancelled our other senior dog's pet insurance, and delayed bringing him back to them. When we finally took him to see them for some arthritis pain, the vet was very condescending to us, insinuating we were ignoring his problems and were neglectful dog owners. We are definitely done with Cary Vet. I understand having to pay the bill, which we did, but the callousness with which we were treated by the staff was really the last straw.

Amy took great care of my 2 parakeets while I was gone for a week. She made the process feel easy…read moreand sent me daily pics and updates so I could relax and enjoy my time away because I knew they were in good hands. Would definitely recommend!

We have used the services of Amy @ Tails on Time Pet Sitting several times over the past year. We…read morehave two 18 year old cats, one of which requires two insulin shots per day. Amy has taken care of them for as long as a week at a time with 2 visits per day. Amy is great to work with- she is communicative and trustworthy, and her prices are extremely fair for the level of care she provides. We will continue to use Tails on Time whenever we go out of town and we highly recommend their services. Thanks Amy!