Unfair pricing and will make up reasons for up-charges. She likes to talk and argue and will make snarky comments. Job was not thoroughly done (stain was not removed). read more

My wife and I just had a fantastic experience with Madeline at Bonjour cleaners. We needed my wife-to-be's wedding gown altered, and I must say she did an absolutely amazing job. Not only was her work superb, but she is also reasonably priced. We highly recommend Bonjour Cleaners when you need dry cleaning and alterations. read more

I've been living in LA for almost 8 years now and everytime I needed a dry cleaner, unfortunately I was not satisfied! Until I tried BONJOUR cleaners!!! Madlen is such a wonderful, genuine, hardworking, reliable and a trustworthy person. She always understands my needs quickly, she's very fast, clean and neat, whether when it comes to alterations, dry cleaning or fluff and folding. I highly recommend her, Can't thank you enough Madlen... ur the Best read more

Madeline is so nice and professional this place gives you a small town feel. You are not another number but a person and they are reasonable and get the job done read more

I love supporting family businesses and I highly recommend this dry cleaner. Their customer service is excellent , I've been going there for the last 2 years and NEVER once had an issue. The product quality is consistently outstanding, exceeding my expectations every time.The ambiance here is always inviting and comfortable.Their pricing is fair and reasonable , not like other dry cleaners who jacked up the price.They defiently will always have my business! read more

Thought this place was great the first time I went, they charged me a great price for my coat and it came back looking good. Yesterday I go back with a carpet, and my sisters coat. The lady was clearly in a mood and said my rug would be 50$ and the coat would be 30$ and my sister would have to sign a liability for it...? When trying to let her know I paid 25-30 for the rug last time, she said "go back there". Come onnnnnnn read more

Bonjour Cleaners - Laundry Services Near Me - North Hollywood, California

I've been using Bonjour Cleaners for over a year. They are excellent at dry cleaning and laundering and at good prices. So good.

Unfortunately, I have to say it's not the best place! Do not recommend this place because of customer service failures. I had a pants for a zipper repair. I explained the hooks brake. First the lady told me without checking the problem it's need a new zipper. I wasn't sure this is the case but I agreed. I left my pants. A week later I picked my pants and she told me it was a hook only and I saved money. I was happy because the price was only $4. Paid cash and left happily. Few hours later my phone was ring showing the cleaners calling me. I was on a meeting and did not had a chance to answer. But she called me again and again desperately like no tomorrow! So I left the meeting to see what happened and what so important. She told me she don't know if she given me the right pants back and I need to check. I had the pants with me in the office so I checked it right away. It was a right pants. She told me somebody had a same problem but my pants was needed a full zipper replacement and she stated she made a mistake and change me wrong. I owe additional $12!! I need to go back to pay the balance! I told her when I dropped my pants I explained it could be the hook is the problem not the whole zipper. When I picked up my pants she told me I was right. But few hours later she called me and now the whole situation changed! It's not about the $12 of course! I have that money to pay. But if this was a good business and customer oriented, focused then won't make a big deal of this situation. First she would take a responsibility of her mishap and she should call me to explain the mistake she made and say sorry for bothering you with this I just want to inform you about my mistake. No additional payment required and we waived the amount due to our mistake and love to have you a satisfied customer! Instead she called me and pushed me to go back ASAP and pay the $12 immediately. What a bad experience. They make me feel I run away without the right payment and with somebody else pants! How it is my mistake? No! This is not a friendly place! I am happy I wasn't send for a collection agency and she did not reported to the credit bureaus...... read more

I'm very happy with the quality of work Bonjour does. Madeleine has been very accommodating to use whatever cleaning solutions I need for my laundry: unscented and natural products. She also dries my clothes at different levels of heat depending on whether they're cotton or more vulnerable fabrics for working out. And then, when I pick up my clothes, they look like they've been professionally folded! Thank you, Madeleine Karen Childs read more

Okay, so I tend to be biased toward any and all Middle Eastern establishments because my boyfriend is Middle Eastern and I have been thrown head-first into the culture but that aside; Bonjour is a trusted dry cleaners. They have terrific hours open until 7 M-F and 5 on Saturdays which is much later than the usual cleaners which barricade their doors at 5pm sharp. Bonjour cleaned two of my boyfriends nice dress shirts and they were returned sparkling clean and amazingly pressed. They didn't smell too fresh (I almost caught a hint of smoke) but I may be imagining it. Either way, I am impressed and am thinking about cleaning my full-size bed spread at this location which I was told starts at $15. Oh, by the way, the shirts were $3 each. Not bad! read more

Bonjour Cleaners - Bonjour business card - Laundry Services Near Me - North Hollywood, California

Madeline and her father are great! They do my fluff and fold and dry cleaning and tailoring and they are great! She cares about the details and is genuinely passionate about clothing and making sure things are taken care of well. There is a really nice family field to the store. You can tell that they care about what they do. My laundry is always folded nice and have never had an issue here and have been taken care of very well here.Overall this is a little gem in North Hollywood and I would recommend anybody to this place because they will take care of you well. read more

Cannot recommend this place. Not because their dry cleaning is bad (it's not)...but because they seem to change their prices depending on how they feel at any given moment. And none of their prices are posted. They are located closest to me, but I will go somewhere else. read more

Bonjour Cleaners is definitely a 5 star cleaners. Tucked away next to a laundry mat, this family owned cleaners has AMAZING prices and does a SUPERB job. I had 3 pairs of zippers repaired and pants stitched. It was all done perfectly and on time. I look forward to giving them more business. It is a cash only joint fyi. read more

YOU JUST LOST A POTENTIAL CUSTOMER! So, I am calling around to get a good price on my weekly dry cleaning. A very rude old man answers, with a genuine annoyed tone. Me: How much is the cost of dry cleaning for shirts? Him: 3 DOLLARS! Me: Great! How much for pants--- Him: WE DONT GIVE PRICE OVER PHONE... Him: CLICK.... Me: ?? Hello??? Hello...? Whaa.... Its a shame because the price is just right, and its on my way from work, and I planned to come weekly with 5 shirts and 2 slacks- but poor customer service is not what I will be signing up for-- lame. read more

This place is truly a hidden gem in the madness of North Hollywood. The couple that has run this location for years is extremely friendly and talented. Their work is clean, efficient an very competitive and affordable. Know that it's cash only, there aren't any lures of being open 24 hours, nor AC for changing areas, but none of that matters after you see their work. Get there, support them and get what you need done correctly the first time. read more

I have been going to Bonjour Cleaners for 22 years and they are the BEST! In all that time, I have never had ONE problem! Best customer service too! If I could give them 10 stars, I would! read more

I love Bonjour Cleaners! Armin, the owner, Madeleine, his daughter are great, friendly folks. I've been going to Bonjour Cleaners since 2001, when I moved to the North Hollywood area. Armin does great work -- his drycleaning, laundry and tailoring are top-notch. And he can work on quick deadlines too. The fact that it's cash only doesn't bother me. And the other great thing is that it's only about a block away from where I live. If you're new and go, tell him Irv recommended you. read more

Decent little dry cleaner. I took 3 shirts and 2 pairs of pants and it ended up being only 15 bucks. Besides that, I took them at 3 o'clock and I got them by 5 the next day. I would definitely recommend this place to everyone on here. read more

Great, local family owned business. Very friendly and honest. But, CASH ONLY! I ran in to pick up a batch of stuff (including a dress I needed for that night). I didn't have the cash. Ugh. Must. Have. Dress. She let me pick up my dress (with my short supply of $1s) and I returned later that week for the rest. Not the cheapest dry cleaning I've ever had done, they are not open Sundays, and the whole 'cash only' thing lead me to 4-stars. But, they are reliable, do good work, and supporting a local business is a great way to go. read more

Superb for relatively quick alterations! The gentleman may seem a bit standoffish yet I think he's merely socially shy and awkward. I haven't used them for cleaning. I'm unsure if that's actually their strong suit, so to speak. read more

This is the worst cleaners I have ever been too. They hardly get east to remove stains out of my clothes. Not to mention they destroyed a pair of $650 dollar pair of pants and told me there was nothing they could do to fix them. read more

pretty nice old guy. he'd be nicer if he'd take credit cards. made me walk all the way to Bamford Liquor to use their ATM which is connected to the Al-Qaida money laundering war mongers! I know that their doing. I see the scud missiles in their back yards. But I digress, good speedy service. Next day. they even stay open late. read more

Bonjour Cleaners is the only dry cleaner I trust in the valley. I bring my all my favourite clothes to them and they always listen attentively to my concerns and give helpful advice to keeping my clothes in tip top shape. I recommend them with full confidence. read more

I had 3 zippers replaced, they did a great job. They worked fast, and for a great price. I believe that the things other people here have considered rude or short, may just be misunderstandings. I asked for prices for zipper replacement, the woman said that she couldn't give an exact price quote over the phone. I explained that I'd never had alterations done professionally, and that I didn't know anything about the price range, even, and she explained much more fully the process of zipper replacement and why it was hard to give an exact price (type of zipper, condition of fabric surrounding the zipper, what was actually wrong w the zipper, whether it had to be replaced or just repaired...). I met the old man when I took my items in. He wasn't as talkative as she was, but he was great. he looked at the items, gave me a quote, and said he'd have them finished in 2 days. I think the man is just old and efficient, not rude or mean. He was friendly, but not overbearing about it. I believe he doesn't want to hear a bunch of trivial excess about the why and who of what you have going on, he just wants to fix your sh*t. He's old, he's great at alterations, just give him your stuff and don't take it personally. When I picked up my items, they were BEAUTIFUL. Not only were the zippers replaced, they were cleaned, pressed, and bagged. Hello, Bonjour, you are guaranteed of all my business! read more

Nice old guy, I feel like there should be tip jar cause he always does a good job with my pants. But I guess a good review will do. I always have to get my pants hemmed; most petite ladies do. I never feel rushed or an inconvenience. This is a chill mom & pop place to get alterations and your clothes dry cleaned. read more

I've been a customer for about 6 years. Today I took a dress to see if it could be let out. He said he can't because there's not enough fabric (fine), but "maybe lose some weight." I won't be going back. Their hemming was always just a little too short, anyway. read more

I recently took three pair of pricey slacks to get dry cleaned. As I got home I noticed one of the slacks seemed to look burned. The fabric was thick rather than silky and the pants were no longer wearable. I went back to the cleaners and asked for an explanation. Not a refund, just an explanation. It was complete denial and they blamed the manufacturer, granted the other pants were from the same manufacturer and the same fabric. I was told to return to the store and get my money back there. Terrible, no accountability. As much money as I've given to them over the years, they lost more by losing me as a customer rather than if they had just compensated me for the pants. read more

I don't have dry cleaning... never have so i know nothing about it... or it's price. What i do have (all the time) is broken pants. faulty zippers and legs too long (cuz i'm short). So i went to bonjour based on 1. it's proximety to my house and 2. the yelp reviews. I had never had pants repaired before because years of them breaking taught me to just buy cheap pants so i don't get upset when i have to get rid of them. A friend of mine does wardrobe for tv and gave me a really expensive pair of pants (over $100) so when after only 6 months of having them they zipper broke i was pretty upset. even though it wasn't me out the 100 bucks i still felt like if you're gonna charge that much for pants sew the zipper in better. (in their defense i do have a labor intensive job that's rough on all my clothes). So i went on a limb and decided to see if this place could fix my zipper... i went in the older guy was there and he said $8 2days. I said ok and came back in 2 days. $8 later (no tax or it's included in the quote) i had pants with a zipper that worked (and now 3 years later has outlasted other aspects of the pants). I've since returned for more zippers on even my cheaper $20 pants as well as hem-jobs on pants i find that fit with the exception of being long and the hems are professional looking and they even go so far as to match the zippers to the clothes (black pants get black zippers grey get grey etc.) The cash only thing is a bummer since i never have cash but the prices are so low i was able to pay with the singles i had and change from my car before. I can't speak to if they are rude or not as i've never really hung out with them. I just go in drop things off and pick them off. I did see an older lady customer going ape shit trying to describe the alterations she needed to the older guy once (it sounded like she had gone elsewhere before and was unhappy and he was supposed to be fixing whatever happened) the older guy didn't seem to mind that he was getting yelled at in advance and threatened as it if he made the same mistakes some other person did. he just kinda stood there and took it until she gave him the dress and left. so in terms of keeping his cool with a crazy person they do ok. The lady that works there is always nice to me in that she smiles when i come back from inevitably forgetting to bring cash and having to run to 7-11 to use the atm. Anyway they do great work at reasonable.. cheap prices that's all you really need to know. read more

The place isn't anything fancy but hey, the prices are right! I read some reviews bagging on the old man for not being friendly but I think it could just be a language barrier. I've taken quiet a few items to be dry cleaned here and they always do a great job. Recently, I had to get a zipper replaced on a pair of jeans and it only cost me $12! I give them 5 stars for great work, fast turnaround, and really good prices. read more

First off I dropped off 2 shirts and 2 pair of pants on Monday and Tuesday and informed them that I am going out of town on Friday so I need everything done Thursday, Friday morning at the latest. So I go this morning and my shirts are ready but not my pants, so the guys tells me to come after 3 and the pants will be there. So I come after 3 and my pants are still not there. So I end up coming for a 3rd time to pick up my clothes. They did not offer to reduce the cost of anything and I even had to pre-pay for everything because the guy didn't have change to give me back this morning. I will never be going here again terrible service. read more

Good experience so far. Great customer service, even in last minute affairs. $1.5/lb and $2/lb for sheets and towels I believe. It's more expensive than doing it yourself but worth it if you value your time more read more

I have been a customer since 2006 which says something. I've had Amin alter everything -pants, shirts, and suits and he has done consistently good work. I honestly can't think of a time where there has been an issue of any real substance. read more

Armen and Madlyn are the best. I can't really understand the bad reviews, because they ALWAYS get my stuff done on time -- alterations, hems, and cleaning. I've been going here for a year, and my husband since 2008. Madlyn even once opened the store up for me so I could pick up my alterations on an outfit before leaving on a trip. They are lovely people, and go above and beyond. I find that if you make an effort to learn someone's name ANYWHERE you go for service -- even if you are not sure if you will stick around for a long time -- you will find that your experience is that much more positive! read more

I went to them with 2 pair of pants and 4 shirts. I told the lady I talked to laundry, not dry cleaning, with light starch. Got ticket and came back at appointed time. Another lady took my ticket. My shirts were not ready. I found this out as she came to the front with my shirt and was using a steam iron to remove wrinkles on shirt collar. No problem, things happen. Then she returns with another one of my shirts and does the same thing on this shirts collar and she even laid the shirt down to spray starch a sleeve or body of shirt and iron. I said I will come back when the order is ready. I came the next day. The lady that was fixing my shirts the day before was there, took my ticket and brought me my clothes. I asked the total and she said $24. $24?? She charged me $4 per item for laundered clothes not dry cleaning. I didn't argue. Paid my bill and am not going back. read more

I love this cleaners. I have them do all my laundering & fluff n fold. Competitive prices, good hours, clean clothes, & Madeline & Armen are the sweetest. I like knowing my launders by name, & them knowing me. Great place, highly recommend. read more

i love this dry cleaner! my mom has been taking her dry cleaning to him since i was six... twenty years later, i'm still going. Armand the owner is a FABULOUS alterations tailor. i would trust him with anything, and his prices are spectacular. read more

Excellent work!! I took a couple dresses that needed hemming as well as a few other items for dry cleaning. They far exceeded my expectations, having everything finished the next day! The woman working there is a sweetheart as well. Will definitely use them as my go to dry cleaners~ read more

The lady that works here is extremely rude. I will never go back again. She needs to get her attitude in check and treat people nicer. They used to do a good job and over the last couple of years they must have tried to save a buck or something. Nothing ever is pressed good enough! Stay away! read more

This Cleaners is Top 5 in LA no doubt about it! I love how family oriented they are and how great quality of work they do ALWAYS never fails. Thank you so much for always executing ina timely manner I don't think I will ever go anywhere else! -Johnny read more

This is my spot! I love these guys. Simple, family run business, and the owner does tailoring as well. I work on a Disney show and always trust my costume with them to be hemmed and cleaned, along with all of my other clothing. CASH ONLY though so be prepared for that. read more