Bonsai Pet

My neighbor had recommended Ashley for dog grooming, so I decided to try her out. I took my boy…read moreKenai. He is an Alaskan Klee Kai/ Eskimo mix. He is a double coated dog that can be extremely vocal about grooming. Especially when it comes to his nails. She said he did great and really wasn't too vocal. I think it helps that she only has one dog there at a time. He previous groomer had multiple dogs there at a time and it was so loud that I think Kenai really appreciated how calm and quiet it was. Ashley did a great job cleaning him up for us and he looks even more handsome now! She also has self wash available if you would like to wash your own dog without messing up your bathroom at home. Great idea actually! I may try this sometime after a muddy walk!

Ashley is AMAZING! Along with being knowledgeable about each breed, the dogs are only taken one at…read morea time. It is worth the drive to come to Ashley's Pampered Pets to get our dogs pampered. She has DIY dog washing stations with a scale to get those extra weights in between vet appointments. Do you want fun colors done for holidays? Ashley has hair colors that she uses that are safe for dogs and look absolutely adorable. Try her out! You will not be sorry. Our anxious dogs get to be together and they look adorable when we pick them up. Cannot say enough

VCA Saukville Animal Hospital

(12 reviews)

I went to this vet from the very first day it opened until we moved away a bit ago. Nan Boss is the…read morebest Vet we have ever had over 40+ years. We miss her dedication and truth telling. Appreciate her and all her staff. You are lucky to have her.

This is an addendum to my previous review. The regional director of VCA contacted me to discuss my…read moreconcerns. She went above and beyond to make sure I was heard. We had multiple conversations, some quite long, as well as a conversation with the clinic manager. They explained their reasoning to me and apologized for the way the change was communicated to me. We did come to an understanding to where I am comfortable continuing to bring my animals there. I really did not want to start over at a new clinic with people that did not know my animals. I appreciate Joanna, the regional director, caring enough to reach out to me to get this resolved.

Ozaukee County House And Pet Sitters, LLC

2.5

(16 reviews)

We havent used them ever since the second time we attempted to secure their services. 4 phone calls…read moreand 3 emails later finally got an email back from Angela in all CAPS, bsically saying they will not care for our dog ..thats what neighbors are for. blew my mind, as Tom was very responsible the time we used him and he said how much he liked our dog and definately looking forward to the next time.

for several years we relied on Tom and Angela to care for our pets. communication was ok, not…read moreawesome and not poor. Our trips ranged in length from 2-3 days to 14 days. Things were going fine for several years until this past year when we installed ring cameras, with the worst event occurring yesterday evening while we are still away out of the country on day 4 of a 7 day trip. We hired Tom and Angela to come to our home for 4 visits per day, 3x15 minutes and 1x30 minute visit daily to feed our fish, two cats, and care for our blind dog. We requested that our dog be walked, played with, brushed, and generally shown empathetic treatment and attention while we are away. Numerous times over the past year, we have observed Tom during the 30 minute visits sitting on his phone and not engaging whatsoever with our dog other than feeding her and taking her outside to go to the bathroom. We were not thrilled about that, but we had been working with them for so long we overlooked it. Last night was the worst though... Our dog is blind, so she needs to be treated with extra care and love. Tom spoke to her gruffly and yanked on her collar/leash to try to get her to stand up, and she slipped her collar. He put the collar back on her, and started to drag her once again. She slipped her collar, and he aggressively grabbed her so firmly by the scruff of her neck that she was yelping and crying. I tried to call him twice to address what I felt was very inappropriate treatment of our beloved pet, and received no response by phone text or email. I emailed their main email address trying to get in touch with Angela for a conversation, also no response. When Angela came to our home to do the bedtime visit, I spoke to her through the cameras and asked her to give me a call at which time I explained the situation and my concerns regarding Tom's treatment of our dog. I requested that Angela performed the remaining visits for the next three days until our return. I sent her the video and Tom the video from the incident yesterday evening. I received a text message this morning from them that they are not willing to care for our pets any longer. Upon our return, I was not planning to use their services ever again. So here we are, in a foreign country, without care for our pets. You will find more empathetic and caring, pet sitters elsewhere, do not put your beloved pets at risk by putting them into the care of people may decide they are no longer able/willing to care for them while you are out of town.

PetSmart

(20 reviews)

This is my neighborhood pet store. It's huge and, while they don't carry all the fancy upscale…read morebrands, they do have a large variety of most common brands of foods, toys, medical supplies, clothing, and a convenient grooming shop on site. They are very helpful and willing to work with you to get what you want from their suppliers. They also cover more types of pets than some of the smaller specialty stores. The prices are competitive and they offer lots of sales, bargains, and coupons. They still do delivery and will bring your package to the car if you order mobile! The workers are friendly and helpful if you need assistance. The best part is you can bring your well behaved shopping assistant inside on a leash! Everyone is always happy to see your well-behaved helper. Nobody, however, appreciates a pest and please clean up the mess on the aisle if you're "baby" makes it! Okay? You'll find great value! You'll find great service. You'll find great products. There's lots of parking! What more could you ask for?

Zero Stars. Booked a bath and brush/nail trim appointment for my 5 month-old pup; he has been there…read moretwice previously for the same service and never had a problem. When I brought him in, the person at the front desk was short and rude. After 2.5 hours, they called that he was done. When I arrived, they charged me $35 for a $25 service, then after I paid, was told they couldn't trim his nails because he kept peeing. Stated he "peed on me, don't know if he had to go the bathroom or what, but we didn't trim his nails". I asked, but you still charged me the full amount? She stated it was the package. I will never be back. I purchased all my animal feed, cat litter and treats at this location; I will never go inside this establishment again.

Cedar Creek Pet Resort

2.9

(12 reviews)

I take my 3 year old teddy bear mix to get groomed every 6-8 weeks, they always do a great job!read more

Dirty and unsanitary. Overpriced for what you get. Not sure what happened but this place really…read morewent downhill.

Port Auto Wash & Pet Wash

1.5

Should be 0 stars. I don't know how this place is still in business. Tried it twice. Two different…read morestalls. Doesn't do a thing. Waste of money.

I loved that they added a credit card option but don't like that it now costs $10.50 to wash a…read morepickup truck. I might as well go to the regular car wash, pay the same, and not have to do it myself.

Cat’s Classy Canines

(1 review)

Cat gave us a timely appointment, which is nearly impossible to find in our area. She did a…read morefantastic job with our puppy. He looks amazing! Attached are photos she took. We are so happy we found her!

From the owner: Have an anxious pup for grooming who needs to be pulled out of the car and dragged in?…read moreLet me try to build a connection with them based on trust and love to help your furry family member have the best trimming experience. Grooming is my passion, I strive to further my education constantly. Although I love working with any dog with any hair type, I found a special passion for dogs with behavioral, anxious, and/or aggressive tendencies for any reason. De-sheds are my specialty, and I have spent years trying different methods of removing coat painlessly and effectively. I aim to work with each dog and client individually, every trim is different as needs change from household to household and pet to pet.

Happy Endings No Kill Cat Shelter

3.9

(8 reviews)

After my daughter passed away they found a home for all three of her cats. They were amazing.read more

The volunteers here are very nice. They do great work. But the president that works there, her name…read moreis Rachael. She's not a volunteer. She acts like she cares but this job isn't cut out for her. She cares only about money & ego! She lies a lot to inflate her ego and to get more donation money. I had to reach out to her over 10x for almost 6 months. To the point where the kittens turned into cats & then had to be put down bc she lied and played so many games with my cats lives! I heard that Happy Endings might get someone else to run their Shelter. PLEASE DO!!!!! Bc Rachael can not handle this role! I've known her for 2 years and getting any help from her was worse than pulling teeth! She's a master class at blowing smoke up ppls azz!

Bonsai Pet - groomer - Updated July 2026

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The Pooch Palace

3.3

(23 reviews)

I'm going Monday!?‍I will let everyone know how my Lola's grooming goes. She's a messy girl and…read moreold. Special loving care needed here.

Doggy Day Care went very well for 2 of our Dogs.. Grooming our 3 dogs is good, although our Cairn…read moreTerrier needs a little more trimming on her back. We haven't been going there that long so I'm sure next grooming, if we tell them, they will see what we're asking for. They groom our Scotty and he could pose for a magazine - he looks so good. They also handle our "special needs" Westie with TLC. She always looks very good, happy plus she's 14 yrs old with health problems, and she's blind. They do a great job with her and when we pick her up she seems very happy - not stressed at all. Prices are a bit higher than we were use to.

Top Knotch Pet Salon

4.3

(18 reviews)

Multiple visits with less than satisfactory grooming…read more Owner is unprofessional and rude.

My dog, Chewie, has had bad experiences in the past with groomers that left him anxious anytime he…read moreneeded his haircut. After going to Top Knotch, he immediately started getting SO excited to go the groomers! He always gets greeted with lots of love right when he walks in, and he leaves with a cute haircut and a very happy attitude! Thank you Top Knotch!

Vanity Fur

(65 reviews)

Extremely Disappointing Experience at Vanity Fur I had a…read morevery unpleasant experience at Vanity Fur. I arrived 10 minutes early for my grooming appointment and was shocked by how I was treated. Instead of a simple hello, I was abruptly told--in a confrontational and unfriendly tone--to leave and come back at my scheduled time. No greeting, no professionalism, just rudeness. the opposite of customer service! The employee who spoke to me was sitting on the curb outside the business when I arrived. It was clear I had interrupted her break, but that's no excuse for the tone and attitude I received. Her lack of customer service and basic courtesy was unacceptable. Vanity Fur is in the service industry, and treating customers this way is completely inappropriate. I was genuinely shocked by the interaction and will not be returning. I do not recommend this place to anyone who values respectful and professional service.

Professional, relatively clean considering it's a pet groomer. The nicest groomers I've ever had.read more

Pampered Pup Grooming

(1 review)

I came from many attempts at finding a grooming location that wasn't overwhelming, stressful or…read moreoverly-price. I also did not ever like the fact that after grooming the dogs were put in kennels. at Papmered Pup, you walk into a peaceful building with the groomers waiting and ready. Usually when I drop off, we are the only clients. It is so refreshing and calming for my dogs. When they are finished, they let them play with their toys they provide while waiting. They're amazing and also give great haircuts!

LC Pets

4.2

(13 reviews)

They're great! The staff has been so helpful in helping us figure what to buy and how to take care…read moreof our new hedge hog. Makes you feel good about supporting local!

They have everything my pups need! Z, my picky eater, has tried so many kinds of foods. The folks…read morethat work there are always willing to talk through the selections. I know they don't have to- and I'm so glad that they take the time. And, I've found a food Z likes!

Zen Paws Pet Grooming

This is an amazing groomer! My dog has been going to Zen Paws for several years and I appreciate…read moretheir work. My dog is well groomed and nails trimmed beautifully when she leaves there. Also, everyone is very kind and friendly.

We never returned messages, so I stopped in, and I asked to make an appointment and they said we're…read morenot taking any new bookings. I'm glad because the place is a filthy mess.

Paw Patch Grooming

(4 reviews)

Michele is a fantastic groomer who's done our dogs since 2002. Usually a standard poodle and…read moreminiature poodle.

Our Westie loves coming to the Paw Patch for a bath, haircut, and nail trim. She always looks and…read morefeels great afterwards! Thank you for the wonderful service!

Silver Leash

4.3

(4 reviews)

I don't know how well they really groom because my first few impressions were not great…read moreunfortunately. I called and left two messages (which is the ONLY way you can schedule appointments or get much information other than walking in) and neither call was returned. Stuff happens, messages get lost, so I decided to walk in and did not get a warm reception at all. I'm assuming it was the owner in the middle of grooming and she asked what she could do for me in what seems to be a clearly irritated tone. I explained I had left two messages and hadn't heard back (to which you would think you might get an apology or explanation but got nothing except a further irritated expression.). I asked pricing, availability and how best to schedule appointments. She answered $75, which is around double nearly anyone else I've ever talked to or gone to. I asked if she does much grooming on many doodles (as I have had several groomers 'poodle' my doodle, which is why I am so particular about groomers and will pay more for one who knows the true 'doodle' cut .) I think she actually rolled her eyes and said yes, she has been doing lots of mixed breeds for years. The demeanor, way she answered and less than warm first impression turned me off very much. We are new to town and have owned small businesses in small towns and word of mouth can be your best friend or your worst enemy, and while we all have off days I was less than impressed from this interaction...especially compared to all the other local businesses we have been fortunate enough to interact with who are warm, friendly and eager to help. Also, we choose to give our business to companies who adapt to changing times and busy lives. I go to a groomer because I am too busy to groom my own dogs, work full time and can not call during business hours during the work week to schedule appointments. We look for businesses that have scheduling online or even via email or Facebook. This business does not nor did they return a call from my two phone calls and messages I left. Needless to say, we will NOT be bringing our dogs there nor recommending this business based on this.

This is the only place I would ever take my dogs for grooming. The owner is an award winning…read moregroomer that has pretty much groomed every dog breed or mixed breed out there and has years and years of experience, unlike the pet food store groomers who dry the dog in a kennel with a blower rather than professionally on a table and maybe have been grooming dogs for a month. Care is taken to find out just what you are wanting done at drop off so there are no surprises. Dogs are happy and squeaky clean when you pick them up. And prices are low for grooming and nail trims compared to the big name stores. It is so nice to have the Silver Leash and worth the half hour drive for me to have my guys groomed so well. Plus there are fun dog treats and chewies and toys in the shop for a post grooming treat.

Pretty Paws Pet Grooming

4.0

(4 reviews)

They did a great job on a very overgrown curly situation. Very kind,…read moreprofessional and efficient.

I've taken three different dogs here and in the beginning they were very professional with my dogs…read more and I was very happy with their service. Then the last year there has been no professionalism. When I let them know I wasn't happy with the last clipping they blame my dog. Dog groomers that can't handle a dog after 2 yrs.

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