Our dog loves going there for her salon treatment. Her coat and paws are beautiful. The people…read moreare friendly and skilled.

This is just the best grooming salon around! The atmosphere for the dogs is wonderful, they're not…read morecrated and are enjoying their time interacting and playing before and after their appointment. The services offered go above what most salons offer and prices are VERY reasonable. The owner Rachel Zastrow is very knowledgeable, kind and understanding of each individual dogs needs. I highly recommend her and her staff. I know I have found my furry friend's forever groomer!

My pomeranian was groomed once at Bonsai. I took him to a national chain store for grooming just to…read morecheck it out. I'll never return to a chain store. All of his appointments will be at Bonsai for sure!

My Service dog was groomed here for the first time today and I couldn't be happier with the service…read moreI received. Prior to choosing this Groomer, I called and asked around to see what people in the area had to say. I was told by several strangers and one reliable friend to check out Bonsai! I emailed and asked if I could visit and was told yes. When I visited, the shop was very busy. I could tell the groomers were attentive and caring with their charges. I liked that. The shop was clean and organized. There are a few products but the focus is clearly the grooming activities! I really liked that part! I set appointments for the entire year and I'm so glad because my dog is going to be the best groomed pup in Grafton! I'm a very particular customer. I like vendors who will communicate honestly with me no matter what. When my last Groomer refused to return my calls after my dog was injured during a session, I decided to move on. It wasn't the injury, it was her refusal to call me and talk to me about it. I've set my expectations with the crew at Bonsai. All I want is clear communication so I can always take the best care of my Service dog. They agreed that communication is always an important part of good service. That made me happy right away! I consider Groomers critical members of my service dog's care team alongside the Vet, behavioral trainers, and his skills trainers. A service dog can't ever appear dirty or disheveled because they go everywhere their handle goes. Good grooming is an essential part of the service dog's training and health. I am elated to be working with this team of affordable professionals who are friendly and understand my need for honest clear communication to insure the health of a dog with whom my very life is so integrally linked. I look forward to years of great service at Bonsai and they're off to a great start!

We called inquiring about a cat nail trim. Normally our friend does them but we were in desperate…read moreneed of a clipping asap and they got us in the next morning. My boyfriend held our sweet girl while the woman who worked there clipped her nails. While Chloe was quite squirmy, she got her nails clipped fairly quickly for a fair price. While there, I also picked up a couple dog chew treats for a dog birthday party later that day. While our cat does best with our friend, we would go here again if needed.

My reactive dog is so fearful of any basic care. No worries here, they are pros, 100%. Quick,…read moreaffordable and kind. Embark we are glad you're here.

I'm going Monday!?‍I will let everyone know how my Lola's grooming goes. She's a messy girl and…read moreold. Special loving care needed here.

Doggy Day Care went very well for 2 of our Dogs.. Grooming our 3 dogs is good, although our Cairn…read moreTerrier needs a little more trimming on her back. We haven't been going there that long so I'm sure next grooming, if we tell them, they will see what we're asking for. They groom our Scotty and he could pose for a magazine - he looks so good. They also handle our "special needs" Westie with TLC. She always looks very good, happy plus she's 14 yrs old with health problems, and she's blind. They do a great job with her and when we pick her up she seems very happy - not stressed at all. Prices are a bit higher than we were use to.

I have been bringing my dogs here since they opened. Danni is a truly compassionate person who…read moreenjoys what she is doing! My first appointment here was when my precious dog had just been diagnosed with cancer of the mouth and had just had major surgery. Danni made sure no other dogs would be there that afternoon to totally devote to a stress free experience for my girl. I'm grateful and she turned out beautiful! Have brought my new puppies here within a few weeks of getting them just to get them used to going to groomer and they seem to enjoy their visits. Highly recommend this small local business and since Danni is such a highly skilled, caring and friendly groomer, appointments are sometimes rather difficult to get at spur of the moment. Just booked mine out May - December. Prices here are extremely reasonable seeing as I have Chow Chow and a Eurasier which are ALL hair and A LOT of work! Can pretty much guarantee your pups would be very happy to come here.

We've been bringing our golden doodle to Scruffy Dog since the business opened. Owning a dog that…read moregrows long hair and sheds very little - we definitely have the challenge of matting fur. Danyelle always does such a great job getting through the fluff and making our dog look great! Her customer service is excellent and our pup loves her days at the 'Spaw'. Typically our dog is very frantic, but she's never nervous to go. I would definitely recommend bringing your dog here! You and your dog will love it!

We took our Teddy Bear in, and she came out looking like a show dog. Hands down the best grooming…read morejob we've come across. Great service and environment.

Very nice groomer. Gentle and loving. My anxious puppy came home calm and pretty. Convenient…read moredowntown Plymouth location.

Fancy Pants Pet Salon…read more 0 my heart is broken...disgusting Racist people!!!! I took Einstein to Fancy Pants today for his first grooming appointment and all I asked them to do was shampoo blow dry, clip the hairs from his butt so his poop wouldn't stick to his hair and clean around his eyes. I specifically said do not cut his hair down because the kids love it when he runs in his hair flops in the wind. When I arrived all of his hair was cut off. I expressed my disappointment and requested a refund just then all their customer service went downhill from there. They refused to refund me and accuse me of being a bad Pet owner. One lady said it's just a dog his hair will grow back. Another lady told me I should brush him and take better care of him. The cashier said I should groom him myself ...Wow! I would've never expected to be treated like this, all because of an $80 refund. They could have offered a partial refund or discount on future services instead they Insulted me one by one as they stood behind the counter and laughed. Einstein was a beautifully full haired Maltese very well kept and today he became what they wanted him to be versus what I paid for. DO NOT GO TO THIS PLACE!!!

We've been taking our 2 little pups there for the past 5 years and although our regular groomer…read morerecently left they still did a great job. I love the seasonal bandanas that the dogs leave with and would definitely recommend bringing your dogs to Fancy Pants.

Multiple visits with less than satisfactory grooming…read more Owner is unprofessional and rude.

My dog, Chewie, has had bad experiences in the past with groomers that left him anxious anytime he…read moreneeded his haircut. After going to Top Knotch, he immediately started getting SO excited to go the groomers! He always gets greeted with lots of love right when he walks in, and he leaves with a cute haircut and a very happy attitude! Thank you Top Knotch!