Making the appointment was easy and they gave me a time that worked with my schedule…read more The people, from the front desk to the veterinary staff is friendly, professional and knowledgeable. The care for my dog was great. They treat your pet with kindness!

Exceptional service. Literally saved my cat's life and went above and beyond as if that wasn't…read moreenough. We'll forever be indebted and recommend them!!

The owner ³said he didn't know what else to do. I sought a second opinion at bressi Ranch pet…read morehospital ..they didn't know me but saw. me the next day. 4 days later..Saturday, Monday, Tuesday Wednesday. They had a diagnosis for me...my dog has s tumor on the upperr left Jaw which is also compressing the nasal passage..could actually show me other exray. and that was why he couldn't breathe not a Good diagnosis for a 13 year old dog 3 months vs 4 days.. something is wrong with this picture ..my dog suffered because of melrose inadequacy to treat him appropriately no

Everyone here is wonderful. CARING PEOPLE (all caps on purpose). ESP. Dr . Lisa Leraasread more

The office receptionist was so helpful! We received a call saying a neighbor had dropped our dog…read morewith them. We appreciate the care they showed our family. Thank you!!

Vista Veterinary Hospital is very unprofessional they wanted to give kitten shots to a purebred…read morekitten who has already had all its kitten shots it was provided to them in shot record from reputable TICA breeder. I had the kitten seen there for kitten health exam just got the kitten yesterday. Upon leaving I was thrown an invoice after I paid cash for the visit that stated I denied shots and I had to ask for the health exam paper that I paid for. Lady was very rude and I don't feel she needed to be that way. Just be aware of this and read all negative reviews from this vet and her vet tech/office person Ashley. Not a 'purebred friendly' place to visit.

When I noticed my dog Ruby acting strangely while eating and spitting out her food, I checked her…read moremouth and was surprised to find what appeared to be a fracture on one of her large back teeth. I immediately emailed the clinic with a few photos, and within 20 minutes I had both an email response and a phone call (just in case I missed the email), along with an appointment confirmed for 8am the very next morning with enough time reserved to perform an extraction if needed. The responsiveness alone was impressive. At drop-off, the surgery technician, Jorge, was incredible. He was knowledgeable, personable, and immediately put us at ease, especially since this was Ruby's first surgery requiring anesthesia. During our conversation and bringing up a certain topic, he mentioned he recently attended a dental conference which reassured us that the team is committed to continuing education and staying current with best practices. Dr. Gertz, whom Ruby has seen previously for routine care, was wonderful as always. She performed the initial exam, confirmed that the tooth appeared fractured, and explained that the team would call with a definitive diagnosis once dental X-rays had been completed. The treatment plan was straightforward - anesthesia, dental X-rays, bloodwork to ensure levels were appropriate before surgery, and a cleaning with extraction if necessary. A few hours after drop-off, we received a call confirming that the tooth was indeed fractured, although surprisingly still alive. Dr. Luna took the time to thoroughly explain the findings and our options. At no point did we feel pressured. She clearly outlined the pros and cons of proceeding versus monitoring the tooth and explained that leaving it untreated would likely lead to problems in the future. After discussing everything, we decided to move forward with the extraction since she was already under anesthesia. No more than a few minutes later, the team called again because they realized the cost of the updated treatment plan had not been reviewed. I actually hadn't noticed because I already trusted that the recommendation was medically appropriate and that the pricing would be fair (which it was). Still, I appreciated their transparency and professionalism in making sure every detail was discussed before proceeding. When we picked Ruby up around 2:00pm, Jorge spent considerable time reviewing her full-mouth dental X-rays with us and explaining exactly why the extraction was recommended. It was fascinating to learn more about canine dentistry, and we left feeling far more informed than when we arrived. He answered all of our questions patiently and thoroughly (even the ones that were already covered in the aftercare packet we had just been handed!). We also were given a full sized sample of a recommended oral rinse for regular maintenance. Ruby recovered exceptionally well from the surgery, which was a huge relief. She had previously undergone sedation prior to X-rays at another clinic years ago and did not have a great experience, so we were naturally nervous. This time, her recovery was smooth, the extraction site is healing beautifully, and she came home comfortable with appropriate pain medication. She has shown no signs of discomfort throughout the recovery process. I also want to recognize Lauren at the front desk. She was incredibly kind, friendly, and helpful throughout the process. She worked with us to ensure detailed notes were included in Ruby's chart to help prevent potential insurance issues and even went a step further by following up with the doctor after we left to request additional documentation that could support a smoother claims process. That level of attention and advocacy is rare and deeply appreciated. Overall, this was an outstanding experience from start to finish. We even received a call a few days after her surgery to simply check in on her recovery. From the front office staff to the technicians and veterinarians, every person we interacted with was compassionate, knowledgeable, and genuinely invested in Ruby's well-being. The communication was outstanding, the care was exceptional, and we never once felt rushed or pressured. Ruby is family to us, and the trust we place in those caring for her is not something we take lightly. We are incredibly grateful for the entire team and feel completely confident entrusting them with the health and care of both of our dogs. Bonus: they were giving out adorable supergirl bandanas they received as promo material!

SoCal Vet is the place to go for your pet's dental cleanings. My Pug just has the worst dental…read moreissues, bad breath, lots of visible tarter, etc. I worry about her health and if she's in pain, so I set out to get her evaluated. SoCal Vet quoted me 1/3 of the price of other Vets in my area- about $700 for a 20lb doggy with poor dental. The price included blood work, x-rays, anesthesia, meds, AND extractions. My pug needed quite a few teefs removed. They clipped her nails free of charge. The Gentlemen (forgive me, I forgot his name) who went over x-rays and cleaned her teeth is great at what he does! I have since taken her back for a dental check, and brought my other pug. Both were sedated and received the full dental treatment. The price has remained the same for each! Dr and Staff are sweet; they are busy, but very kind. Def recommend them.

warm knowledgeable care always available when I need it. . my 4 dogs like coming here and they…read morecan play in the indoor play room , I never feel pressured to anything more than what I came for,

Always have great service. I now live in Poway but decided to stay with Shadowridge Vet.read more

Winnie was very well taken care of for her very first visit to the vet! The staff was very…read moreattentive and professional with her. She is our first puppy so we had a lot of questions and they answered all of them. Will definitely be coming back!!

They never hesitate to get you in if it is an emergency and they always treat your pet with care…read moreand understanding. I would never hesitate to recommend this wonderful Vet and his whole staff!

To be honest, and I hate writing this, but we didn't have a good experience here. This vet was…read morerecommended by a local friend who has lived in OSide for 20+ years. We thought we would have a good experience based on their recommendation. When our cat was sick and we called for an appointment, not only did they not help us get in, but they also didn't recommend any other places. Furthermore, the woman on the phone wasn't empathic and, dare I say, borderline unprofessional. As a former business owner, I wouldn't want that person answering my phones. It's because of her that this clinic lost our business. She was short and not very helpful. We ended up going to the VCA in Escondido (Acacia) and had a really good experience from the first phone call to check out. It's all about touch points with clientele and from the first touch point with Tri-city, we were disappointed. Not even because they couldn't get us in same-day, but mostly because of the woman on the phone completely FAILING at her job. My wife and I hung up and both said synonymously, "we will never take our pets there." Giving 3 stars only because it would be unfair to give only one star (even though that was our experience) based on the phone person alone without seeing a vet.

Aa always, we walked away extremely satisfied with Dr. Wylder Porte Jr. and his amazing staff. We…read moretook our extremely feral cat in today for a painful claw condition and they worked their magic handling him in a very gentle way and took care of his problem. His dad Dr. Porte Sr. is equally wonderful. We'll never go to any other vet.

My poor sweet cat was extremely sick. My regular vet had surgeries that afternoon and couldn't see…read moreher. They recommended to call Freddie's Place. I was on hold for over 15 minutes. After answering questions, the receptionist said yes please absolutely bring her in. I drove 20 minutes to their urgent care, parked, brought my cat in and the receptionist says oh actually I'm sorry we can't see any more pets today. I was soooooo disappointed and felt so bad for my cat!!! I left with my cat back to my car hunting for available urgent cares to see my cat. Ended up at Monhacky Animal Hospital in Carlsbad in major traffic thanks to Fredddie's Place telling me to come bring my cat in, only to turn us away 20 minutes later. Unreal!! Thanks to you, my poor sick cat cried and cried more due to much more time in the car.

I talked with the owner today and was pleasantly surprised that they are taking my review seriously…read moreand have addressed many of my concerns. Hopefully it can be a learning experience to train staff. I wish them well.