Was lied to about purchase of new phones Has been 3…read moreMonths and my billing is still not straightened out

This store signed me up for multiple services without my consent. I never signed or pressed a…read morebutton to consent for any services, which seemed odd but with COVID-19 I assumed they were trying to limit customers having to interact with devices. Boy was I wrong. The sales rep knew I what I wanted, but apparently proceeded to sign me up for multiple services I never requested. To say the least it's been a hassle over the last two months trying to cancel these services. Absolutely illegal business practices here, so please avoid this store and learn from my mistake.

Traded in my phone to this store last year and was promised a credit. I still have yet to receive…read moremy credit and the phone was stolen by a member of the store. I reached out to the manager in JUNE and they still haven't been able to get me a credit. I have never been so mistreated by a business and can't wait until this is resolved so I can ditch Verizon since this is the kind of business they run

Beautiful Verizon store with an amazing group of individuals who really know how to help a customer.read more

My OnePlus 8 had a broken screen and the black spot was growing. I needed to get it fixed. Not…read moreonly were they able to remedy the issue but when i discovered a fault with the new one they were quick, efficient and throughly tested the replacement. They were wonderful and I absolutely recommend them for your phone repair needs.

Boy, did these guys rip me off. I visited the store to replace just the charging cable for my…read moreMacBook Air. They gave me a used one, taken off a Mac they had set-up in the store. They told me the price was $62.40. When I questioned the price they told me the cable was tough to find, so I trusted them to be truthful. But after I returned home, I went online and found the most expensive cable was one I could have purchased directly from Apple for under $30. Google and eBay had the price at around $8-$10 with free shipping. While I should have returned it to the store, I figured learned my lesson and never trust this store again. NEVER!!!!! Buyer beware.