Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

From the owner: Empire Auto Garage delivers honest, high-quality automotive repair for the Capital Region — from…read morebrakes, tires, and oil changes to diagnostics, suspension, A/C, and full mechanical work. We offer fast turnaround times, transparent pricing, and real communication with no upselling or gimmicks. Whether it’s routine maintenance or major repairs, our experienced team treats every vehicle with care. Walk in today and see why Albany drivers trust Empire Auto Garage to keep their cars running strong.

Got me in there quick and left quick did the front 2 plus windshield strip…read more Tint looks perfect no imperfections! Will definitely be coming back here

I believe the best around. Jason very easy to deal with. Very busy shop due to great work. Would…read morerecommend no matter what the vehicle is. Will only bring my vehicles to fine line. Ty again

I can be quite particular with my stuff... so when I had to go to SolarCrap (TWICE) I was fed up. A…read morefriend of mine recommended Tintway and WOW! Better price, better quality materials, and got it done faster. I was in and out in under 4 hours for all windows and windshield. Certainly hit the mark!

Tintway is the best tint shop in upstate New York My first…read moretime bringing my car there they treated me with respect and offered drinks or food to make me feel comfortable and the tints they done on my car were perfect no bubbles I highly recommend to go visit Tintway for your car tint and car wrap and detail

Did a fantastic job with a vintage car that needed some TLC. Price was fair and quick too!read more

From the owner: Mobile; Interior, Exterior & Motorcycle Detailing Window…read moreTinting & Ceramic Coating Call or Text 518-918-4554 dirtydetailingny@gmail.com

I went to Capital Tint and Graphics to have my 2022 Tesla Model 3 tinted. When scheduling the…read moreappointment over the phone I was told that I would be able to drop off and pick up the same day. Upon dropping the vehicle off and confirming that I would be able to pick the vehicle up later that day I was told "Yeah, that's not going to happen." Therefore I had to leave my vehicle over night. I went to pick up my vehicle the following morning and immediately discovered numerous imperfections (large bubbles, debris trapped under tint, sunlight gaps where the tint wasn't cut properly, etc.). I asked to speak with someone in regard to the imperfections and the associate that tinted the vehicle looked over the vehicle with me. He immediately acknowledged the imperfections and advised me that he would get me in to replace the tint that needed to be replaced, thus needing to make a second appointment. I made the second appointment but soon came to the realization that I could not bring my vehicle back and except it to be done correctly. I contacted the shop and requested a refund at which time I was told the would not issue a refund without removing the tint. I kept my second appointment scheduled, they remove the tint, and issued the refund. I then went to a new tint shop where a pre-tint inspection occurred. During said inspection, it was discovered that when Capital Tint and Graphics removed the tint that they installed, they peeled my rear window defroster off of my rear glass, thus damaging the entire rear glass. I again contacted them and advised them of the discovery at which time I was told to obtain quotes to have the rear glass replaced. I obtained a quote from my local Tesla Service Center ($1,100) and Safelite ($800). I advised Capital Tint of the quotes and my desire to use my local Tesla Service Center and was immediately met with confrontation. I was advised they would write me a check for $850 and nothing more. Furthermore, I was advised that if I didn't take the check for $850, they would take their chances of me taking them to small claims court. I ultimately decided to cut my losses and took the check for $850. I cannot in good faith recommend this business to anyone. This experience demonstrated their utter incompetence and unprofessionalism. Stay far away from this business.

DO NOT GO HERE FOR TINT!! I have had tint installed by a few different people over the years and…read morethis is by far the worst job I have ever seen! I had all 5 windows plus my sun roof done and it looked like garbage from day one. They said I had to wait two weeks for the water to bake out from behind the tint and if there was still an issue they would fix it under their warranty. After 2 weeks every single piece of glass had 15-40+ specs all throughout the tint. A few places even had some bigger bubbles in them. I went back to have them fix it and they looked at the car and showed them that every piece had issues and needed to be redone. They agreed to fix it so I made an appointment and was told they needed the car for 6 hours to peel and reinstall. I went and picked my car back up only to see that it looked just as bad as before and they did not redo the tint. I asked what they did and was told they just redid the two front windows which were actually the two with the least amount of imperfections other than the huge gap at the top of the driver's window. Also while doing a shit job at fixing the tint they managed to kill the battery in my car as well. After having the car for 6 hours and not fixed any of the issues I had to stand around for 20 min for someone to even acknowledge I was there to pick up the car. Today I was able to roll down the driver's window that they claimed they peeled and reinstalled. They either A. Lied to me and didn't do anything to the existing tint but make it have larger bubbles in it than when I dropped it off. Or B. They installed the tint incorrectly a second time in the exact same way they did the first time. The driver's window has almost a 1/2" gap at the top of the window just the same way it did when I dropped it off to be fixed. These guys will just lie to you, waste your time and leave you with a shit product.

Ziebart - Albany, NY were supposed to replace defective paint protective film (PPF), applied to…read morefront bumper that was peeling and lifting. The replacement was authorized and approved by Ziebart corporate. After replacement and before I left Ziebart's lot, I inspected their PPF replacement job. I noticed in the lower right corner of the front bumper, what looked like shapes of geometric fragments, some with vertical and horizontal lines. These were actual PPF fragments that were underneath the new PPF that was applied. The PPF could be actually be seen and felt rising over the top of the fragments underneath. I took pictures. I've included pictures and descriptions below. I pointed this out to the General Manager. He told me that those were "stone chips" that had "penetrated" the PPF. Again, I pointed out to him, showing that the new PPF actually RISES OVER the fragments. His statement was not only ridiculous, it was preposterous. In addition to physically seeing and feeling the raised areas, "stone chip" damage: 1) does not manifest in precise horizontal lines, vertical lines and geometric shapes and then in a small, localized specific area. 2) would create a wider impact and a random pattern. After arguing with him, he said he would fix it and told me TO MY FACE that he needed two estimates from TWO body shops. Not only did I get two estimates from the body shops, I also went to a reputable PPF and detailing shop. They confirmed my findings in a written statement from their technician. Additionally, I had a licensed auto insurance adjuster and body repair estimator look at Ziebart's "handiwork". He also provided a notarized statement attesting to the same findings, essentially there were left over PPF fragments that were covered over with new PPF and that there was no "stone chip" damage. The conclusion is during the removal of the old PPF, the Ziebart workers pulled some of the clearcoat off in that area. They put the fragments back and put new PPF over the top to cover it up. To repair the damage they caused, requires a complete sanding and repaint of the color base and clearcoat, as stated in the body shop estimate. The least of repair estimates was $1,200. I had the PPF removed by a reputable (not Ziebart) dealer, I again took pictures. It showed the the geometric areas and lines I mentioned. There was no stone damage. Again, in addition to that facts, if stones could have penetrated the PPF, they would also have created a wider and random damage pattern, not actual shapes with exact horizontal and vertical lines. Additionally, if stones could penetrate the PPF, then it is a waste of $900 for a defective product. The general manager later refused to honor the estimates provided to him and pay for the incompetence and negligence of his employees. Instead, he sent me an email stating the damage was due to stone chips. In his letter he contradicted himself. I could go on about flaws and contradictions in his statements, but I will just mention this. If he wasn't going to take responsibility, then why did he insist that I obtain two repair estimates from two separate body shops? I contacted Ziebart Corporate and spoke with the "Senior Customer Service and Training Administrator", also sending her all the complete documentation, which also included pictures. Her email response was that there was nothing she could do, as each franchise is individually run. I then filed a complaint with the NY State Attorney General's office. They tried to reach Ziebart's Albany, NY location but told me they did not get any response. What does that say about Ziebart? What do they have to hide? Bottom line, avoid this business and their unscrupulous tactics. The other auto detailing place also pointed out many flaws in Ziebart's application of the PPF, which I didn't know about and that I also documented. I've heard of other complaints from other people, but never really thought much about it, perhaps a random event. Now I know. With that said, find a reputable company that will 100% stand by their work. The old saying is right, Caveat Emptor!

Purchased a cermic package at $3100 from Kevin last year. When I went in to get my annual service…read morewas told my warranty was not available if I didn't spend another 900. Kevin lied to me last year about the warranty and conventional forgot to tell me about the annual renewal cost. Buyer beware

When my remote car starter stopped working, Ed and Carlos gave me an immediate appointment and…read morefixed the problem right away, they are terrific. Highly recommended. Very reasonable prices.

From the owner: Remote Starters - Alarms - Heated Seats - Radio Installs - Car Audio - Speaker installs - Sub and…read moreAmplifiers - LED Lights (Interior & Exterior) - Headlight Restoration - Window Tints - Underglow - Back up cameras - Tires & Wheels - Dash camera - Premium Leathers - 48 Dalton Ave, Pittsfield MA