I had to purchase an appliance part that I needed the same day. Boone came through again and had the part I needed in stock. Great place for quick parts purchase and for any appliance repairs. read more

Called in the morning and someone was there a few hours later. They were professional, neat and honest with me. Will use them again if ever needed. Thank you​ read more

This place is amazing and has nice friendly service and gets to your house quickly and cleans up there mess they make if the make one

I called Boone Appliance to have a microwave door repaired. I was greeted over the phone by a pleasant and professional lady who took my information. Shortly afterward, Ryan, the repair man, called and made an appointment for an hour later. Ryan made the repairs quickly. overall, this was a very pleasant experience. read more

Called office receptionist was polite and cordial requested my contact info, then basic appliance trouble we are experiencing, she then advised me when to expect one of their technicians to get in touch reference the problem. John called within 15-20 minute. I relayed the symptoms that I detected with the refrigerator. He said he was just leaving a service about 5 minutes from our address and would stop by. He arrived within the next few minutes diagnosed the problem, verified he had part on his truck and completed repair all within a hour and 15 minutes from my initial call. Great service, great response, John and receptionist both had great attitudes. On top of my list for small appliance's repair. read more

The water supply line to our refrigerator started leaking. I called John Boone, and he promptly came out, made the repair, and cleaned things up as if nothing ever happened. I've done business with them before, and I will continue to use them for my appliance repairs. Great place to do business. read more

Review on Boone Appliance in Anderson. Our washer went out Thursday evening, so we had to spend our anniversary, last Friday, looking for a new one. After receiving a recommendation for Boone Appliance, we decided to give them a try, since they had a washer/dryer set. Leslie, that works there was fantastic in showing us the set, super nice and informative. We were told of something that was fixed in the dryer, but nothing else was wrong with the set and that there is a 60 day warranty. We started to text her after considering other options around 10:30 that we wanted the set and would bring them ours. After waiting for it to open after closing for lunch from 1:30-3(not posted hours) and at the request of the employee, Zach headed to the store to pay for their set and trade in ours. After getting home and hooking it up, he put the washer on self clean and water poured out from underneath the washer flooding onto our floor. I called Leslie, who called the owner, who didn't call us back himself. After Leslie called the second time basically telling us that we were out of luck, I requested to speak with the owner, who took a long time giving us a call back- after 5. We spoke with John Boone regarding this non-functional washer we just bought. He then replied that it was a Friday and they were closed. We were more than welcome to load the set up, bring it back to his store on Monday, and he would take a look at it. He then tried to blame it on Zach saying that it was out of his hands when a customer decides to take the appliances themselves from the store. We were never offered the option for delivery either. John was very rude, unprofessional, and gave no apology about the whole situation. Customer service is not his strong suit in our case. First, we would've purchased the set earlier in the day if things were handled in a timely manner on their end. Second, we were promised a functioning washer/dryer set with a warranty, which we ended up with water in our floor. Third, this guy had no compassion for the fact of what we went through after giving HIM business just to be screwed over!!! Why would we wait ALL weekend (with a 2 year old & all of his messy clothes) to take off another day from work, load up the washer/dryer, and take it to him???? He did not even offer ANY kind of assistance. My husband runs a business. He has handled matters during personal time, in order to provide customers with the service they promise. We know what good business is, and this is NOT it. It was "resolved" by us getting our old set and money back. However, we went the weekend with no washer/dryer and still had to take it back up to them read more

Well I bought a condenser for my AC. I was told it would work " just move the wires exactly like they are. Well the old one had 2 contact points and the new had 3. I did what I was told and it didn't work. When I went back they told me " call someone who knows what they are doing" and " this is what happens when you try to DIY" . Not telling you to not go there, just beware, I will not go back there again read more

This company was fairly quick in coming to assess our broken machine. However when they discovered it could not be fixed the owner offered to sell us a floor model. This promptly broke down in three weeks and to our surprise he would not answer any messages or return our calls. Very unethical and would not recommend doing business with this gentleman. read more

Very fast response for broken dryer. He called to schedule and called when on a way as well. Highly recommend. Reasonable cost too!