I called Mark to see if he would a new hvac in my 150 yr old house. It had a gas furnace (no ac)…read morebut was still using duct work from the first gravity coal burner. Mark and his crew installed the new furnace in a dirt floor basement and crawl space. They also installed all new duct work in the house. The new unit is a zoned system so the second floor will heat and cool efficiently. Extremely happy with the work, the clean up and every thing else. Great work at a price that work for me. I would highly recommend Wilkens HVAC.

We had blown the fuse for our furnace on Christmas Eve Eve and the gentleman that answered the…read morephone, after midnight I might add, was very helpful walking my husband through how to fix the problem without charging for an emergency call. Highly recommend, great customer service.

Not happy with what is going on right now... my furnace went out. I called Saturday the tech came…read moreout right away. He said that the furnace needed be replaced and that he could do it on Monday first thing in the morning, it's Wednesday afternoon and I'm still waiting for it to get done (he dropped the new furnace off Monday evening, took the old furnace yesterday afternoon). If I could give less than one star I would.

This company has served and maintained my furnace for years even through the flood of 2019. After…read more60 days of underwater conditions, they repaired it for a reasonably price. I appreciated their service and trusted them already. Recently the furnace quit in the middle of Friday night. Saturday morning the emergency line returned my call promptly and hurried over to help. They did estimate and collect a fair after-hour fee based on time. I was again not disappointed when I received the final bill. They are trustworthy and not out to gouge you.

I called this company to perform an inspection of my furnace. They came out all seemed fine and…read morethey said I may need a new motor soon but it was running fine for now. About a week later due to extremely cold temperatures the furnace began to struggle so I called to have the part replaced. They replaced the condenser motor. Our furnace began to smell of burning plastic we called...a tech came out and said it was probably just the new part that was causing the smell. Two days after the part was replaced our furnace died in the middle of the night.They sent someone out and it was determined that the blower motor needed to be replaced.... This was done the next day. I believe they replaced the wrong part in the first place but they would not admit that. They were however gracious enough to take 10 whole dollars off my bill. Not impressed.

I went through this company and I feel very cheated. The people who came would spend along time in…read morethere vans outside. The first thing they did was not the problem. I had another Furnace place in who rewired my old thermostat and it worked fine. Worst 486.00 I've ever spent. Make sure if you hire them that worker doesn't spend a lot of time in van racking up your bill. Wish I never called them

From the owner: Services: Air…read moreConditioners, Bar Coolers, Boilers, Commercial Rooftop Units, Exhaust Systems, Furnaces, Kitchen Hood Exhaust Systems, Makeup Air Systems, New HVAC Construction, Reach-In Cases, Retro Fit HVAC Projects, Walk-In Coolers, Walk-In Freezers, Ice Machines. Business Description: River Cities Heating, Air Conditioning And Refrigeration is a trusted HVAC contractor based in Savanna, IL, and serving the surrounding areas. Founded with a commitment to providing top-notch residential and commercial HVAC services, as well as expert refrigeration services. With a team of experienced technicians, we prioritize customer satisfaction and ensure efficient solutions for all heating, cooling, and refrigeration needs. Trust River Cities for all your HVAC and refrigeration needs. Contact us today!

Our shower handle started leaking so we took it apart and found that we needed a new cartridge for…read moreit. We searched Menards, Home Depot, Ace Hardware, local plumbers, and no one could help us. We went to Voss Brothers and the staff was so helpful. They searched and found the part for us, ordered it and had it within 2 days. They truly know the meaning of customer service! We weren't even customers and they went above and beyond to help us. We will definitely give you our business again. Thank you for all of your help. Andy and Marlo Pape

From the owner: Full Service Plumber…read more Services: Plumbing Fixtures, Parts, Water Heaters, Toilets, Faucets, Sinks, Commercial and Residential Repairs and New Installation, Free Estimates. Brands: Rheem, Delta, Kohler. Location Facts: Downtown on South 2nd Street, Parking Lot (Easy In and Out Access)