I called Mark to see if he would a new hvac in my 150 yr old house. It had a gas furnace (no ac)…read morebut was still using duct work from the first gravity coal burner. Mark and his crew installed the new furnace in a dirt floor basement and crawl space. They also installed all new duct work in the house. The new unit is a zoned system so the second floor will heat and cool efficiently. Extremely happy with the work, the clean up and every thing else. Great work at a price that work for me. I would highly recommend Wilkens HVAC.

We had blown the fuse for our furnace on Christmas Eve Eve and the gentleman that answered the…read morephone, after midnight I might add, was very helpful walking my husband through how to fix the problem without charging for an emergency call. Highly recommend, great customer service.

Not happy with what is going on right now... my furnace went out. I called Saturday the tech came…read moreout right away. He said that the furnace needed be replaced and that he could do it on Monday first thing in the morning, it's Wednesday afternoon and I'm still waiting for it to get done (he dropped the new furnace off Monday evening, took the old furnace yesterday afternoon). If I could give less than one star I would.

Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.

This company has served and maintained my furnace for years even through the flood of 2019. After…read more60 days of underwater conditions, they repaired it for a reasonably price. I appreciated their service and trusted them already. Recently the furnace quit in the middle of Friday night. Saturday morning the emergency line returned my call promptly and hurried over to help. They did estimate and collect a fair after-hour fee based on time. I was again not disappointed when I received the final bill. They are trustworthy and not out to gouge you.

I called this company to perform an inspection of my furnace. They came out all seemed fine and…read morethey said I may need a new motor soon but it was running fine for now. About a week later due to extremely cold temperatures the furnace began to struggle so I called to have the part replaced. They replaced the condenser motor. Our furnace began to smell of burning plastic we called...a tech came out and said it was probably just the new part that was causing the smell. Two days after the part was replaced our furnace died in the middle of the night.They sent someone out and it was determined that the blower motor needed to be replaced.... This was done the next day. I believe they replaced the wrong part in the first place but they would not admit that. They were however gracious enough to take 10 whole dollars off my bill. Not impressed.

My water heater finally broke down and called up Peterson Plumbing and they were to my house within…read more1 day of contact and had it all installed and hooked up in a little over half a day! Everything works great and they took time to ensure all the piping was uniform, secured, sealed, and just looking great aesthetically! Highly recommend using these guys if you are remotely close to the Fulton area.

Jake was kind, skilled, and willing to do what was needed to get us up and running again. He also…read moretook care of our belongings. I highly recommend Peterson Plumbing. Oh, one more thing. They are on the job as soon as possible after being called. Thank you.

if I could rate higher than a 5 I'd rate a 10. we had a generator installed and the absolute…read moreprofessional level of work was unbelievable. The company definitely takes care of their customers as if they are their own family. My Son also had a generator installed and feels the same. We both agree we will never use anyone else for all of our electrical needs !

Fast, friendly, and knowledgeable. Mike from Hilliker Electric was able to take care of my…read moreelectrical repair quickly and efficiently. I highly recommend their services for any electrical issues at your home or business.

This was the first time using New Way Plumbing. I am extremely satisfied. During the first time…read morethey came to the house to look at my water heater, they recommended a few different things to save me money. When they came again to install the new water heater, they drained and removed the old one and corrected some existing piping issues during the installation of the new one. They were both very knowledgeable, efficient, and stressed multiple times they try to keep costs low. They understand the financial situation that many of us are in. They were also extremely friendly and I felt very comfortable with them being in my home. I am very happy with the work they did and even after the conversations with Loretta about cost, I was still surprised how reasonably priced it was. I do not have enough good things to say about this company and specifically, Jerry and Loretta. I have some other issues with a bathroom sink and I will definitely being calling them again.

I contacted three plumbers to get an estimate on a job for our bathroom. The only one to return my…read morecall was New Way plumbing. They did an excellent job and were very reasonably price. They also wore face masks gloves and booties. They are pleasant to work with. They will be the only plumbers we use from now on! I had them install a water heater in the past and they were the best price of all plumbers we got quotes from.

Brain recently power washed my home and charged $250 . He was recommended by a neighbor. If you…read morebelieve in good customer service well this guy isn't pleasant to deal with and comes across very rude. Supposedly his phone doesn't accept text so I called him each time he text and I felt as if I was a bother. I wasn't home so my wife FaceTime me so that I can see my home and he abruptly interrupted my conversation with my wife to vocalize how he needed to get paid. She had the cash on hand. She was just checking the work that was rushed. Won't use him again work on customer service especially since you have to deal with customers Update: 48 hours later my house isn't satisfactory. Dried up bird droppings on windows and spider webs are still around porch. These concerns were there prior to Brain's rush job. My cameras have him being at my home for a total of 30 mins from set up to clean up his materials. Rush job with bad results

This guy is rude and unprofessional. After making me wait an extra week for service, with poor…read morecommunication, he walked onto my property and then drove off without a word. I had to text him to ask if he was coming back and he said "I'll pass". This is how you do business? I should have listened to other reviews about how rude he is. He then he blocks me from his Facebook so I won't give him a bad rating, and blocked my husband after he made a post about his unprofessional service. If you want your time wasted, he's your guy! But truly, our job was not a big one, I have no idea why he walked off. I can only imagine I'm not the only person he's done this too. thankfully I dodged a bullet and can rent a washer for my house for $38 for a day instead of paying this jerk $250. As a former business owner, I would say the only way he would be flooded with bad reviews if he didn't block anyone who might give him a bad review.