I previously visited this store with the intent of upgraded my phone but decided to explore option…read moreand research my options before following up. Unfortunately I was charged with an upgrade immediately after I left the store and was notified. I returned the next day and reported my concerns to the young man that I talked to the previous day. No actions were taken. I received my bill and of course my bill showed the upgrade. I returned with my bill and reported the incident to Brittney. She immediately contacted someone and resolved multiple issues. This took a little while but was worth the wait. After she cleared up my understanding on how to move forward I plan on returning and upgrading my phone In the near future.

So I am a Verizon wireless customer looking for some savings on my cell phone bill. I had…read moreinitially scheduled my appointment for the other store T-Mobile store on Gadsden Hwy, but I didn't like the customer service there. When spending my hard earn money customer service is Key. This location is fairly new and they are in a prime location for business near Walmart lol. When I walked in, I was immediately greeted. That made me feel welcomed and I was happy. It looked like everyone seemed busy with other customers however Drew said we're be with your shortly. That made me happy because I was acknowledged. I think I waited no more than 10 minutes before someone was free to assist me. However since I was greeted previously I didn't mind the wait. Robert answered all my questions about converting over to them. I am still thinking if I want to port over from Verizon whom I have been with forever. But if I do this will be the location I'll deal with. There customer service is great from the staff Robert all the way to the manager Drew. Keep it up T-Mobile

Next time, I'll probably be going back to the other store on Gasden Hwy. Listen they seemed like…read morenice folks but they don't understand basic math. I was told my payments on the new S20+ were $30 a piece a month. Well try $50. Also they kept talking about a $500 trade in for qualifying phones...we had the S9+s so we qualified for the $500 a phone. Well they gave me $88 a phone and didn't explain how to go about the $500 deal. Turns out I got a text that day from TMobile themselves on how to go about the promotion (before I went to the store) so I submitted for both my wife and myself. They're supposed to be prepaid virtual visa cards. Hopefully this goes thru bc I'm putting both cards towards the EIP to make this worth my wild. Listen these new phones are awesome. I understand there is going to be a bigger price tag. And I as the consumer I need to be more vigilant in reading the paperwork...but if that's the case...we don't need these stores, just do everything online.

Bro fixed my phone in like 3 minutes and charged way way way less than any other competitor in the…read moresurrounding area! Really highly recommend work from this fella

*I believe they officially moved to 200 28th St N. Unsure if the Finley Blvd location is still…read moreactive or if they just moved to the location I mentioned above. I spoke with Jennifer this morning regarding a battery warranty replacement that I was hoping to complete at Pep Boys 280 seeing as though they were closer to me and honored the warranty I have through Interstate. Pep Boys did not have the correct battery I needed so I had to drive to Interstate to have them test and warranty out the battery. Jennifer, Nate and Ryan quickly resolved my issue and answered a few minor questions that I had with the process of going through the affiliate shops/businesses with the warranty. Customer service was top tier. Attitudes were upbeat/helpful. Thank you all for fixing the last piece to my car headache and puzzle today!

fast service,had my battery in stock which had to be a 800 cold cranking amp battery for my…read moretruck.normally these batteries are very expensive did the online price check across town and they had the best buy .they were slightly higher than the online price but the warranty and quality of the product sealed the deal.

Excellent service and top notch expertise in Home Theater and security. This company is the best…read moreyou will Find in the southeast. They have done some of the nicest estates in the city and I was very pleased with their service and install of my home theater. They carry the best in class brands that you can't find at other companies. I am using them again for my vacation home.