This location Verizon is a corporate store. I gotta say, I was really impressed by the kind service…read moreI received from Kaleb, and the rest of the staff at this location. They answered my questions in a way that wasn't confusing, and Kaleb was very friendly, as well as reminding me of the other Verizon benefits that I could take advantage of. If you're not currently satisfied with your current cell provider, you should visit this store to see if they can help.

Cody was very helpful in assisting me with the somewhat minor problem I was having with my phone.read more

I like Xfinity. The customer service is terrific and technical support is great at problem solving…read more They are very good to the customers if they have a problem all they have to do is talk to the nice customer service people. They are ready to lend support anytime.

This rating is not for the Independence location staff, but for XFINITY as a whole, because I…read morecannot enter the rating with XFINITY Customer Service. Therefore, since this location represents XFINITY, and once service is established at this location, the revenue goes to XFINITY, I believe this rating is applicable...... Customer Service is Not Effective. --- As a long time customer, I have been with COMCAST/XFINITY from back in the time when we used a manually operated slide selector to select the channels; I believe this was 1987 and there were obviously not as many channels to select back then. -- As a long time customer, my observations and experiences reveal that XFINITY provides the bare minimum of customer support to their existing customers while focusing all efforts on securing new customers. -- I understand that times do change with respect to technologies, but customer support should never decline as result of improved technologies and company growth. -- History shows, that existing customers experience long wait times and are limited to communicating through AI Assistants that are non effective, provide generic or canned responses at best, and rarely connect the existing customer to a live agent. -- XFINITY may offer all the "bells and whistles" but with non effective customer service, these are just money wasted; XFINITY seems to have abandoned the basic principles of customer service in exchange for numbers/revenue.

I've had AT&T Internet for about two months now and I've had nothing but good experiences. Anywhere…read moreI wanted to install the modem the tech no issues. Of course I did not say hey, set in the middle of the room! It came in from a side closet from outside and mounted up in the walk-in closet in the air. What more could you ask for? The speeds are faster than advertised and they consistently work. I live in blue Springs, Missouri and Troy was my tech. He was curious to know why I moved here from California got to know me a little bit and we had a good conversation. I got to know him a little bit about his family he was very open and have a great customer service skills. Nothing but positive things to say about Troy and I hope he's my tech in the future to take care of us and thats if we have any issues. Which I hope we don't... Ha ha ha And I'm actually writing this review now because the AT&T Internet plastic covering that in the grass was shattered and it's been that way for quite some time. We live in a new development so I thought I'd wait until things are finished so I can ask for someone to come replace it. One of our neighbors was getting some work done so I want talk to the guy. His name is George. Helpful man... He came over write up a ticket and he informed me as I was leaving I put in a ticket and he doesn't know the turnaround time but when I get done, it'll be sooner than later I thought great! So far nothing but positive experiences with this company! With their Internet Not their wireless service because that is a whole nother problem. Ha ha ha stay away from AT&T wireless! But AT&T Internet! Faster speeds. Low ping. Fast uploads!

Just stay away from this company. They have a monoply in some areas and you have to use so they…read morereally just dont care about anyone other than money. Goggle was amazing so made I had to switch to this garbage and thats being nice.

When it works service is great but they go down randomly once a week for several ours and live chat…read morecan't help you. Just moved here 2 weeks ago and it's been down twice for 4-5 hours each time. Once during Sunday afternoon and another Tuesday night. If you can get another Internet service I recommend doing that.

Friendly and fast service at rhe Warrensburg location and when calling for support. I have only had…read moreone experience that was related to the customer service number and an agent was too pushy trying to sell me a package after I repeatedly told her I couldn't afford it. Otherwise I can't complain Ap is helpful as well

age where convenience is oft mistaken for quality, it is a rare and resplendent delight to…read moreencounter a service that evokes the golden grandeur of old-world grace whilst embracing the dignified precision of modern sophistication. Such was my experience with this esteemed cahrter, a venture so meticulously orchestrated, one might presume it governed by a royal hand itself. From the very moment my inquiry was received -- not with mere automation, but with the refined warmth of bespoke correspondence -- I discerned a service of distinguished breeding. The arrangement was as seamless as silk woven by celestial looms, with every detail attended to as though it were the crown jewel of the itinerary. The conveyance itself, whether by air, sea, or regal road (for I have partaken of all in various seasons), was nothing short of majestic. Appointments within were adorned with tasteful opulence: no vulgar show of wealth, but a quiet splendour that whispered of dynasties past. Staff comported themselves with the dignity of footmen trained at Windsor,

If there was a 0 star option, that is what Charter Communications in Kansas City would get from me…read more From terrible wifi service in the past, slow streaming even when my download speeds were "good". It would take days for a support technician to come out and fix whatever issue my router, etc. and the wifi and buffering never got better. That's what I decided to stop using Spectrum even though my brother has worked there for over 4 years. They allow their employees to have free wifi and other services. Which leads me to my 0 star. My brother is a disabled veteran, and for the past 6 months has struggled with mental illnering this time frame he had to use up all his vacation/personal time, which led to retaliation from his employers. NOTE: This facility has no Human Resource department. Two months ago, he was unable to go into the office due to health issues and got a note from the Veteran's office here in the metro. They then finally supplied him with the equipment to work from home. About two weeks later he was called into a netting and was suspended without pay. With inflation, poverty rising day by day, rent costs sky rocketing, and Charter/Spectrum Communications of Kansas City decided to suspend a disable veteran because he got Veteran Affairs involved because they were retaliating against his use of FMLA and PTO, which is illegal coming from a BSBA with a minor in Business Law. Do NOT work here. This company looks at their employees as numbers, other than human beings.

After having a terrible time with most all other corporate Verizon stores, it was amazing to find…read moreTCC. Josh assisted me with our business account and make everything easy to understand. I did not get the typical "used car salesman" feel like you do at other stores which makes things super uncomfortable. Josh was exceptional at his job and I left the store feeling super happy and confident about my purchase!

Josh and the staff at this location are AMAZING. We have done several phone exchanges with them and…read morethe service here vs. our local Verizon store is hands down the best. Last week we went in to trade up another phone on our plan. What we thought was going to be a short trip turned out to be a 5 hour thing no thanks to Yahoo mail. Josh was so patient and helped us find a solution so we didn't lose years worth of emails when we transferred phones. Can't go wrong going to check this store out!!