I brought my PlayStation in for repair and got it back in worse condition than when I dropped it…read moreoff. It was clearly taken apart in an attempt to fix it, then labeled "unfixable" or too expensive to do so--but instead of reassembling it properly, they returned it missing screws and without the internal factory cover. This is completely unacceptable. It's not your decision whether something is "worth fixing"--your job is to either repair it or return it exactly as it was given. What I received back was careless, incomplete, and honestly a mess. I ended up ordering the parts myself to try to fix it, and that's when I saw just how poorly it had been handled. This level of negligence is beyond disappointing. I would not trust them with any device.

I'm a senior (75+ years) and I messed-up my current iPhone (2024) (following more of their "dam…read moreup-dates") & iWatch (2018) and was locked out. After spending several hours yesterday trying to get back in, I gave up and today (Sunday) & I took the phone & watch to uBreakiFix. What a surprising experience compared to the Apple Store. The young man working there was professional, patient and pleasant. And, he solved my problem in just a few minutes. I strongly recommend uBreakiFix and will definitely be using them again for any tech issues I have. Thank you!!! ~RC

They used to be more helpful with iPhone questions........but as a long time customer who has…read morebought, traded and repaired with them.......they don't seem to be as sharing with simple knowledge.

Very knowledgeable people to fix all your Mac needs,expensive though…read more They also have a good selection of reconditioned Mac's for all needs.

Terrible Service - store staffed by teenagers playing on their phones and reluctant to help…read morecustomers. Online corporate service is no better. Was not possible to speak to a representative in the U.S. The promised trade in credit has not materialized for 3 months, even after several frustrating calls to some overseas service center where they no nothing and barely speak English! The foreign representative must be working in a large open room where 100 other people are all speaking at the same time - very difficult to hear or understand what is being said between the broken English and background noise. Was promised my monthly bill would not go up and that was a lie! Avoid AT&T!

This store has completely gone down hill with their customer service. The "manager" Azar was no…read morehelp at all; the opposite really. He Just rushed me off and gave me a 800 number rather than assist me. He said "I can't help you here" with my dead iPad that I purchased from that store a year ago. I understand maybe he couldn't but the approach was all wrong. Then he directed me to the iPads that are for guest use to put in my personal information to start my claim. I stated that is not safe; like he should know that?! l have always been handed what they use. He refused to give it to me and gave me a pamphlet for me to do on my own. Terrible customer service when I have ALL apple devices. In addition to my situation, there was a man yelling at the top of his lungs in the store. Another happy customer?!?

Having an Apple Phone and needing a new case protector of screen protector, I thought the most…read morelogical place to go was The Apple Store. To my surprise and disappointment, the Apple Store was no longer stocking either for my model, an Xs Max. Immediately outside the store was a kiosk selling all sorts of accessories for numerous brands of mobile phones. While I was looking for a black or gray phone case, which they did not have, I settled for a blue one. The rep, whose name was Chilli, expertly removed my damaged screen protector, cleaned the screen, and placed a tempered glass protector. He did the same for the case protector. I was done in less than 5 minutes, mission accomplished. Highly recommend this as an alternative to Apple Store for your Apple compatible accessories.

i went in to get my camera fixed, two days later it broke again. the number online doesn't work…read more awful

This store has been closed for well over a year and the original guys Mike and Tim left close to 3…read moreyears ago and the new people ran it into the ground. This store no longer exists.

This is not a company store that does not care about you. Mike and Tim give personalized,…read moreprofessional and courteous service. They are the real deal. Knowledgeable about every aspect of phones. Just a real pleasure when cell phone service companies can be so stressful.

Mehran is the Best Phone Doctor... My Phone and I Are REALLY…read moreHAPPY !!!!!!!!!! Fast Service................... Great Prices.................

Fast and honest repair service for my iPhone 12 pro max cracked camera lens, in and out un under 15…read moreminutes

I can't recommend UltraTechX enough! When my granddaughter's iPad screen shattered, I was reluctant…read moreto purchase a new one due to the high cost. Fortunately, I found UltraTechX at 9146 Glades Road in Boca Raton. Alex, the owner and the technicians, were absolutely fantastic--professional, knowledgeable, and genuinely pleasant to interact with. I was pleasantly surprised by the reasonable pricing; I never felt like I was being overcharged. In just two hours, they had the iPad screen fixed, something the Apple Store would have charged three times as much for! If you need any device repairs, this place is the way to go!

I popped in the other day as my older computer was moving super slow. I got the recommendation…read morefrom my quick phone repair shop of this spot. There really isn't that many places that repair computer these days so I was a little hesitant that they could even do the job honestly. But I stopped in the other days and things started well. It wasn't too busy. Once it was my turn at the counter the nice fella there explained that the diagnostic would cost I think 85 bucks or so and that if a service is performed that would be taken off the total at the end. That's the part that I could feel would be a test of trust. I gave us my computer putting my faith I would get it back better or at least without its memory wiped. they called the next day and said the hard drive wasn't really repairable and that they could put in a new solid-state. They said they would do their best to transfer all data. Cut to 3 days later. Computer was back to fast,, tons of memory and everything was transferred. Amazing. I'm sure they cant fix every problem, but they fixed mine.

SUPER SERVICE & SUPER PRICES…read more This place is a hole in the wall you will be telling your friends about. The first time I went there there was a line of 5 people waiting for service. In NYC there is a saying "People don't wait in line unless it's worth it". This place was worth it. He took my phone told me come back in 30-40 minutes so I walked around Atlantic ave and checked out some of the local shops. When I came back he had opened my phone and reconnected the battery and didn't want any money ( of course I paid him). NO advertising and NO big rent = a great price from a super nice guy!

1/20/25 Smart Zone is AWESOME! today I visited & said:…read moreI had a cracked IPhone 13Pro Max.... The owner looked at my phone & said "No you don't ....tour screen saver plastic was hit ....but your SCREEN is not cracked!....it is $5 to replace it" HONESTY & INTEGRITY in a small business is here at SMART ZONE I thought my phone screen was cracked & I would have to pay to replace it.... WOW I will return & tell everyone to visit SMART ZONE

In February my wife and I upgraded our iPhones. The AT&T store handled the returns of our old…read morephones to initiate the rebates. After a month I was notified my phone was stolen in transit but not to worry, I would still get the full rebate. After this recent billing, my wife has had two credits but I have none. The store pushed me off to Customer Service. After an hour on the phone, they said I need to wait another month for resolution. They agreed their records indicate it was stolen. They agree that my wife had started receiving her rebates. So why do we need to wait another month? They sent me my Case Number via text saying this was resolved but it is not.

Recently I had a problem with my I phone and called 611 they did nothing except keep me on phone 25…read moreminutes! I decided to call ATT STORE east Woolbright in Boynton Beach and spoke to a young man named Kingston, he told me to come over and I am so great full I did! He worked on phone and didn't stop until he fixed it, he was such a polite young man and when he didn't know the solution immediately he researched it until he corrected the problem!! A little background I am an older woman who uses a cell phone for my lifeline, so if it goes down I'm in big trouble! So again I'd like to thank KINGSTON the kindest young man that went over and above to help me!