Daniel was great! He helped is out and chuckled at our craziness. He explained things to my mom and…read moreshe is satisfied. So great experience overall.

I arrived to deal with a phone issue that couldn't be resolved over the phone. I check in, it's…read morevery busy. I see a Verizon rep (got his name Nick) dealing with a very rude, negative, impossible customer who wanted to go in circles. She had already been there over an hour. Nick maintained far more politeness and patience than could have been expected, don't know how he did it. Sara was quickly moving through customers, multitasking between them, making sure everyone was getting taken care of. These are two above and beyond people. I left the store 40 min past closing time as they were still giving the last customers what they needed.

My mobile hotspot was delivered to this location. When I went to pick it, the staff was very…read morehelpful and friendly. He made sure that my device was working before I left.

We bought new phones and had to go in to get our sim cards exchanged…read more The gal behind the counter, Shantell, was more than happy to do it, and let us know she could do it for free. She then noticed we were on an old plan, and asked if we were interested in seeing if she could do something better for us. Not in a pushy, bizzy way, just in a I want to give you good customer service way. Well, she looked it up, hooked us up, and now we are saving a combined $80 a month!! So sweet....

Miss Trinity was very patient and extremely helpful to my handicapped sister who was experiencing…read moreterrible issues with her phone. She solved the issue and restored my sister's peace of mind. We will definitely return when the time comes to upgrade.

This Verizon store will make you want to switch carriers. Starting at management, right down to…read moretheir uninformed employees.

Thanks At&t for being with patience toward experienced embezzlement in Autodraft Payment,…read morebelieving twice, since late on the payment unknowing, till notice after payment went though then later heard unpaid on the 4th! I didn't believe, Home Depot Winning Sales Merchandises $5, were Scammed from third parties charging full prices near and above $100! After payment on 5th, I tried reconnecting Internet and couldn't, however Rep. Lena tried, and transferred me to Advanced Technician Page, and now I'm connected within sufficient time and location Cellular location after Internet is connected. Their patience was appreciative, without giving up to fix the problem. Thanks again for creating AT&t secure for my life being to worthwhile. Do have the Month May Real Gifted. Claudine M.

I really had a great experience at this center! Soon as I walked in the door the guy saying hi and…read moretalking to me asking about my day and other stuff and just having a good conversation. He helped me right on the spot with my phone. He couldn't fix it so he gave me a replacement right on the spot without any fuss. Just so pleasant and friendly. Great customer service. The Hours are: Mon-Sat 9am - 8pm,Sun 12am - 6pm Note: They also have some cheap phone cases and ear pieces in there too.

Awesome repair smart phone repair shop on Magazine. I have been here a few times to get my phones…read morefried out batteries replaced. Every time they were able to fix my phone in less than an hour. With no problem and no hassle. I totally recommend this repair place and it's a great location. I was able to shop and grab a bite to eat while they worked on the phone. Highly recommend recommended again.

By the way, I did reach out to the New Orlean store first to explain the problematic analysis…read moremessages my phone indicates and request assistance. They claimed they never encounter this problem, and said they always install third party screens. Per what I later learned from the second store, the New Orleans store's feedback further proofs they purposely charge me a full price genuine iPhone screen, while fully aware they only have a cheaper third party screen in stock to use. Clearly, this is fraud.

Needed an emergency repair for a smashed screen. They came through with an immediate response and…read morefast repair.

Please do not go HERE they destroyed my phone and prior to doing that they lied to me over 4 times…read more When my phone does not work they stated " we gave you tour money back " this is a second hand store who does everything for cheap and not reliable. We will replace your battery- I asked if it will work - it did not work , then they asked if i want my old battery back. Then after i said " yes they said " oh we figured you would say that , its already in . And here is your money back. The phone is not powering on and shutting off and they state this is my original battery that needs to be reprogrammed. Now " why are you unhappy we gave you your money back " Do NOT TRUST THESE PEOPLE WITH YOUR PHONE

I took my phone with a shattered screen here and it was fixed in an hour. What's life saver and so…read moremuch easier then going through the insurance! Brandon and his team were very professional and nice.

Great service, price and super quick!!! I highly recommend! Screen repairs, and anything cell phone…read morerelated.

I was having a problem activating a new Boost phone I'd bought at Walmart and the phone rep had…read moredisconnected my old service without hooking up the new one, so I no longer had any way to call back and finish the activation! I went into this store and they not only let me use the store phone to call Boost customer service back but they assisted me in every step of the procedure until it was working. The manager Calvin was super helpful and knowledgeable and polite. I recommend this shop as being way above average in terms of the help I received.