I brought my phone because the speakers were dirty. It took them 2 minutes to clean. Very…read morepleasant customer service. Then, I brought my laptop. The battery was dead and extremely slow after making a huge mistake to bring it to Staples. MD Wireless took a week to fix it and it's all brand new. Reasonable cost. Very professional staff and took the time to explain safety for all the scams and overcharged out there. I highly recommend them. They will be my number 1 spot if needed in the future.

Went there and have a battery replaced and the person who replaces batteries wasn't even in and it…read morewas the middle of the week. I don't mean to be negative, but you should have more than one person that can replace batteries if you're going to be open all the time. I was there, let's just say he was less than helpful. I might even say cranky. We'll tell you about their service other than that because all they could do is recommend coming back a couple days later.

I was very happy to have read the reviews on yelp that recommended this place and especially the…read moresales rep, Greg Briggs. I visited the store, and indeed, he was extremely helpful. AT&T still gave us much of it's usual runaround, however, Greg had the patience to follow through with all the steps that were needed. I just couldn't manage them on my own, especially because of the cognitive challenges that arise from having multiple sclerosis, as well as my natural luddite tendencies. He was able to complete all of my lost cell phone service needs, even if it took over 4 hours (and two days). This is the kind of service that will help to continue to keep me as an AT&T customer. I'm grateful there is a physical store with staff. AT&T gets 2 stars, Greg gets 5 stars.

Went in to ask a question the sales person had a spare sec to answer my question and told me i…read morewould have to wait 20-30 minutes to have it answered. I explained i understand shes busy but it is a quick question and it is useless to wait 30 mins for no help... this is when she fired back with a rude disrespectiful "ok what". My question "my father passed and i was looking to get off his plan are you able to help or is that a support line" then i got a "support bye" to where i said thats why i did not want to stand around for a half an hour. Is this the At&t service way? Needless to say im about to switch services completly. I was given no further info from this horrible customer service representive.

I walked in with a brick in my hand and Josh was able to revive my iPhone XR. He did exactly what I…read moreattempted to do only his magic touch worked. Josh didn't make me feel like an idiot and even offered advice on how to handle my "storage is full" issues, all with no charge. Give them a call for screen repairs, screen replacement, battery issues, etc.

Josh was spot on in his diagnosis of my iMac needing a new graphics card. Great communication and…read morefair pricing! Definitely highly recommend.

Shout out Shalvina! Went in after visiting 3 other locations where all wait times were crazy…read more Shalvina hooked up my son's phone with no problemo. 5-7 minutes in and out

Nancy Mondragon, I thank her for her help with my husband phone. Very patient. Also a plus that she…read moreis Spanish speaker Thanks a lot!

another solid win with iRepair! Love these guys, they are the absolute best. Look no further,…read moremasterful replacement of charging ports on 2 iPads and my iphone 15 pro max.

So, so , elated! I struggled for two days trying to figure out what the hey, hey was going on with…read moremy cell phone , iPad and watch! A recommendation from my sis to iRepair Cell & Tablets got me me back in the saddle again with my all my devices! Yama and Anthony were amazing!! Problems solved in seconds!!!! Thank you so much for your ingenuity!!! I was so relieved that I didn't mess it up as I thought I may have pushed, prodded and toggled too many times on my

Awesome experience here. Two brothers are owner/operator. Fixed my iPhone 16 pro max screen quick…read moreand easily. It's done right in front of you so there's no nonsense. They throw in a free screen protector in with the repair. A nice thing is if there's any issues (defects or whatever) with the screen replacement they will exchange it out. They did it for me. Great dudes. Strongly recommend.

My PC would not boot up. 90% of the time that means a bad power supply, but after taking my system…read moreinto Techstop, they were able to quickly diagnose the issue. It ended up being a bad motherboard. I highly recommend Techstop for PC and laptop repairs. Pricing to fix my PC was reasonable. Lastly, using Techstop was closer to my East Bay home. Only other PC companies to respond were in Berkeley, which would have been a much longer drive and time consuming. The shop owner was truly helpful, polite, and very responsive. I will use the again for certain.

I got my Samsung S7 and Samsung S9 from this location. I was happy on the service that I got from…read morethis location. I come to this location to pay my bill. I come in and leave right away when it is paid. I have no problem on getting my bill paid. I been coming to this location to pay my bill ever since I started having Verizon 2003...which I think this open a few years later. I enjoy coming to this location. I have always come here to pay my bil. This location is the place to go to and have fun in Downtown Pleasant Hill.

My wife came in for asimple adjustment on her Samsung phone. That went well. Then they sold her a…read moreplan that absolutely was going to save her money. That was an absolute lie! Immediately on her phone she got messaages about all of the other lthings she had been signed up for. We immediately went back to the store and they claimed thaat it was an innocent mistake and they said that it couldn't be changed. It was not until we spoke on the phone with aVerizon supervisor that we got it changed. We will never go to this store again.

While doing some shopping out of town,I stoped by to purchase a phone for my son , they were out of…read morestock so i had to order .The Manager said it would get sent to my home, a week later no news about the phone , spoke to customer service they were clueless i dont know if it was a language barrier ,but they seemed not to understand or had a way to find out what was goin on with the order i had placed .I called the concord store again and asked the manager to cancel my order .she did !!but now my account shows i still owe installments on a fully payed phone .Thinking of switching phone companies please save yourself a head ache and dont go to the concord store they will mess up your account.

I should have read the reviews about this place before going in and making a purchase. I went to…read morelook at phones less than 2 weeks ago and someone approached me about a trade-in promo they were having for $800 in credit. It was too good to be true. She said my account was eligible and my device was in good condition for the trade-in. We were there for a few hours and she didn't even check our plan to see if it was actually eligible for the trade-in promo I purchased the phone that day and went back into the store a few days later to return my previous device. I asked the guy to confirm that everything was all set, asked for a receipt, and requested an emailed receipt for my records. He confirmed that everything would be processed once the device was received on their end. Fast forward 1 week... I receive a text message saying that my plan is actually not eligible for the trade-in! I spoke with about 5 people before I found someone who was willing to deal with the issue. Customer service kept transferring me to the store, vice versa. They were unable to process the credit... so I asked them to return my previous device so I could return the new one.. since my phone is still within the 14 day return window. GUESS WHAT. They couldn't return my previous device AND they couldn't honor the credit. I'm lost an additional $800 that I was not planning on spending.