Had to return equipment. Phillip was awesome. He was the only rep in the store and had to help 5…read morepeople without any support... He handled each interaction well. Also I had an issue with my account and he understood my frustration and got it fixed for me Astound needs to find more people like Phillip to work this location!

Bad Concord cellular service below Lime Ridge. North of Treat has gotten terrible. I get one bar…read morewhen outside the house, NO service inside the house (shows as SOS on iphone.) local store of no help. Telephone Support of little help. They said they had a poor connection and that it is a T-mobile problem. That does not help me. We got our cellular service through Comcast before and it worked fine. I went to Astound for cheaper internet. But cell service a disappointment. Considering rolling back to Comcast. Their pricing has changed in last 5 months.

Jim, Thanks for keeping this growing over the last 7 years…read more This is great for the community and the businesses.

From the owner: Our mission is to improve the local economy through the fusion of technology and commerce that…read moreengages community support of local businesses, schools and Non-Profit organizations. We provide more than a website, more than a coupon system and more than an App. We provide each member business a video enabled Internet page that's Smartphone Mobile ready so your business is DisplayedRight™ on more than 5,000 Smartphones, tablets and pads on all platforms including Apple and Android. Receive a built-in coupon system, special offer and free Daily Deal program, Multi-Language capabilities, connects business to social networks, interacts with consumers and much more. Our Turbocharged Local Search is the means by which consumers find local businesses from any computer, Smartphone or Mobile device. Our Enterprise Platform program sets us apart.

After six years of being an Unwired customer, I've come to realize it is the gold standard for an…read moreISP, especially with respect to service. A recent story: my internet died. Of course, I called Unwired, to see if the network was down. They quickly determined that the problem was NOT on their end. BUT, instead of hanging up the phone, Unwired helped me solve my problem... on my side. This is a rare and wonderful company. If I could give six stars, I would.

Unwired has saved my Berkeley Hills home from terrible cable internet! For more than a decade other…read morecompanies have refused to extend their data lines and I have lived at 0.1mbs download speeds. No company could offer better because they all claimed that my house was just out of reach of their last node. Unwired solved that problem in less than a week, and even with their least expensive plan our internet speeds are amazing. They were very responsive to emails and calls, and their installation crew was incredibly kind and careful. They helped us set up the router (we purchased) and in less than three hours an age old obstacle to the internet had been removed. Thank you very much Unwired!

Been a customer for a long time. Got Fiber internet through Sonic in 2021 or so when they made it…read moreto my neighborhood, and love the speed and reliability. They're a small local business who offers Internet responsibly and fairly. Had a recent interaction with Najib K which reminded me how much I appreciate the service as well. Najib was wraping up a service call for another customer, and I happened to catch him on the street with a quick concern I had before he drove away. He was able to give me friendly, professional advice, and gave me his card to follow up if needed. Really appreciate them!

For starters this review would have been a 1-2 star review had it not been for the last tech that…read morewas sent out, Karina T. Another tech by the name of Kokob was also great. I was having issues my first 2weeks having consistent dropped connections and no service at times. I couldn't switch back to my previous provider because the line was cut! Three or 4 techs later Karina shows up. I explained all the trouble we were having and she assured me that she'd take care of it. Karina was very friendly and professional explaining everything she was doing. Two months later, my family and I are happy with the service. There is occasional buffering but for the most part solid service! Thank you again Karina, you did your thing! Give that lady a raise for going above and beyond! Raphael J Monrovia

Our company has been a Cross Link customer from practically their beginning over 20 years ago…read more Their internet speed is fast, the internet phones work very well, pricing is fair, response to service issues or questions when necessary is very prompt and when you call to speak with someone you reach a person who can help you.

Can't say enough good things about Crosslink, their service and team are by far one of the better…read morevendors in the Bay Area for the services offered. Anytime there is an issue, Clark and his team are just a phone call/email away. Its so hard to find good service these days...you wont be disappointed with Crosslinks! We currently have all our internet/wifi and phone system with them. Being a busy small business ourselves, its imperative to have our wifi and phones in good working condition...we have yet to have any issues with Crosslinks!

I had a really meaningful experience with Terry at the Comcast store at The Veranda in Concord, CA…read more I came in after my dad had just passed away to cancel his account and set up a new plan for myself. Terry was incredibly helpful throughout the entire process, and he showed genuine compassion when I explained the situation. That kind of understanding during a difficult time meant a lot more than I can properly put into words. He did mention a few additional deals that were actually very good, but what stood out was that he wasn't pushy at all. He respected the situation I was in and focused on helping me get exactly what I needed without any pressure. In the end, he set me up with the best plan tailored to me and my family. His professionalism, kindness, and patience made a hard day a little easier to get through. Terry truly went above and beyond and deserves a raise and a promotion. I'm very grateful for his help and would highly recommend him to anyone.

Very poor customer service! From the moment we walked in, the lady seems like not interested to…read morewelcome us, asked if we have an appointment twice. Although we have one, we feel that our transaction is being rushed. We went to Walnut Creek branch and the vibe is so positive, we were offered with detailed review of the packages and promo.

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

Jeremy called and ask me if I would like to lower my phone bill out of curioussity I said yes to…read morehim he promised to reduce my bill in half and he actually did it not only that with reduced bill he added a lot of other functions to my services like e faxing etc. if you are willing to cut your office phone bill significantly this is the company to go and very good friendly staff you take care of your business very smoothly without interrupting the service

Our office has a couple dozen VOIP phones with service provided by Telnexus and it's been great…read more Their support is responsive and I've found the zswitch virtual PBX expressive enough to configure our call routing needs with minimal effort. When we add extensions I just shoot an email to sales@telnexus.com and a couple days later a pre-configured VOIP phone arrives ready to go. Perfect.

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

Years ago I signed up with Verizon for my iPhone 4 cell phone service. From the beginning I have…read morealways been very happy with the technicians I have encountered. Most recently I went to Verizon to transfer the data from my iPhone 6s to my recently purchased 12. I had an appointment with Kimberly who transferred the data, applied a screen saver and patiently and thoroughly answered all questions I had about my new iPhone. She is amazing and absolutely wonderful. I highly recommend her for resolving any concerns you might have about your cell phone or your service. She is the best!!!!

Awful. This is NOT a Verizon store. Staff tells you whatever you want to hear knowing you won't…read moreget the bill for a long time and than tell you to call Verizon about the hundreds of dollars wasted. Absolute clowns. Hard to imagine this sort of thing can even exist.