I would like to thank Leo the retail store manager. He is so knowledgeable in all aspects of…read morerunning and managing the store Likewise he is very professional and approachable...

Worst customer service services ever. More employees than customers and still slow. Latino guy…read moredisappeared when he knew I was up after telling me he'd help asap. They all act like their job is to please themselves

Deja vu! I needed a new screensaver and case for my phone…read more Glad I called before coming in. Matt was very helpful. They had the right screensaver for my Galaxy S10+ but not the case. Matt suggested a case I could get from Amazon. Once I got that I went in. Matt cleaned up my phone and installed the screensaver and case. Almost like a new phone! Good people, good service.

Very grateful customer here. My friends told me to go here. Today I took a chance. He replaced my…read morebattery and cleaned it up. Quoted me a price and within minutes I got my phone back, Thanks again.

Years ago I signed up with Verizon for my iPhone 4 cell phone service. From the beginning I have…read morealways been very happy with the technicians I have encountered. Most recently I went to Verizon to transfer the data from my iPhone 6s to my recently purchased 12. I had an appointment with Kimberly who transferred the data, applied a screen saver and patiently and thoroughly answered all questions I had about my new iPhone. She is amazing and absolutely wonderful. I highly recommend her for resolving any concerns you might have about your cell phone or your service. She is the best!!!!

Awful. This is NOT a Verizon store. Staff tells you whatever you want to hear knowing you won't…read moreget the bill for a long time and than tell you to call Verizon about the hundreds of dollars wasted. Absolute clowns. Hard to imagine this sort of thing can even exist.

I have been doing business here for years! I can't imagine going anywhere else, the service is…read moregreat,everyone is very knowledgeable and there is ALWAYS plenty of choices in stock. Need a phone, this is your spot Cyndi S

Great customer service for a BOOST authorized retailer Always friendly and knowledgeable. I have…read morean unlocked iPhone 16 Pro Max, one terabyte edition... I added a secondary number on my eSIM... Which is on AT&T and I have had no issues whatsoever... If you're looking for a good cell phone company to go with I would recommend Clearcom wireless on Clayton Road to help you out. The value is I pay only $25 a month for having my bring your own device.

Always up front pricing, with fast, efficient service, and reliable, quality repairs. Been using…read morethis guy for years!

Super fast service and very friendly local business. Cracked my iPhone 17pro max screen and had it…read morereplaced in 30 minutes from the time I entered, paid and left. Highly recommend.

I've now visited multiple times and walked out…read more Not because the service was poor. Because the wait each time was so long I left without receiving ANY service. No one greeted me. No one acknowledges I'm clearly waiting for help (not browsing). I just wait and wait and wait until I finally walk out. Service appears to be much faster and easier dealing with the ATT website. Eventually I'll end up upgrading my old iPhone 8...and when I do it will be a direct ship from the website upgrade, because the ATT store experience...has not been an experience at all. Mind you, I've been an ATT wireless customer for DECADES. In the past, service used to be so much faster and so much more attentive. Whatever has happened these days, in EVERY ATT store I've visited, has been such a significant decline in service that I'm thinking the corporation should just close the local stores and call it a day.

Awful customer service. Waited at least 45 minutes for service. They have one person working, at…read morethe pace of a turtle.

Shout out Shalvina! Went in after visiting 3 other locations where all wait times were crazy…read more Shalvina hooked up my son's phone with no problemo. 5-7 minutes in and out

Went in to replace my screen protector and had a nice conversation with amber ! she definitely…read moreknows about her products and knowledge about T-Mobile !

First of all for those who have given a bad review, what's the problem? You are upset because you…read morewere not greeted with strawberries and champagne? These are hard working people and clearly those who gave bad reviews have no idea what hard work means. Having said that, I want to recognize each staff member I interacted with starting with my salesperson Priscilla. Priscilla, you are amazing. I had no intention of buying a phone but instead of selling me, you showed me some things that sounded sensible and great. I decided to go with it and purchase the iphone air. Priscilla should be an envy of other salespeople. So gentle, so polite, so professional yet personable. Did each and every thing she said she would 100%. Not one single complaint can I come up with. As far as management, Julie wow is all I have to say and (forgive any misspells, Meena, Naema, Julie and Priscilla are who I interacted with. One other person but I didn't get her name. She appeared to be of islander possibly filipina decent. I did have a bad experience at that store years ago but the experience now? WOW WOW WOW! I will refer anyone confidently to Priscilla without hesitation. Hopefully you get some recognition from upstairs as in most companies, they just sit there, give orders and have no idea what it is like to be in the trenches like these wonderful people. I challenge you to do what they do for just one single day. You never will though. Give these people some raises, some recognition etc. Thank you and I can go on and on but I'll stop right here :) I think whoever reads this will get my drift. UNREAL these entitled people sorry you had to wait. We forgot you are a king or queen. Do what these people do for an hour. You entitled people are so pathetic I have no words. HATS OFF VERIZON STAFF KEEP UP THE GREAT WORK!

Went in last night with questions. Rep was slightly impatient and not super clear with information…read more Still better than trying to get help with Verizon's phone support. Additionally, parking is difficult at this location. The lot is small and is typically used as overflow for all of the many eateries and businesses at the location.

Josh is legit and has made me a loyal customer for all my Mac needs moving forward!…read more I had a 2015 MacBook Pro that crapped out back in 2018 or so. Screen wouldn't come on at startup and the entire thing would just power down. Back then I took it to an Apple Store where a genius told me it was out of warrantee and there were no guarantees they could repair, and if they did it would probably be less expensive to just buy a new laptop. I decided to just use my smaller MacBook Air and put the broken MacBook in a box at home. Flash forward to 2025, I noticed Fix that Mac while in Concord and decided to dig out the old broken MacBook to bring in. Josh said he'd have a look and give me a call with what he found. A few days later I get a text from Josh that he figured out the problem with the screen (a known graphics card issue) and also I needed a new battery as my battery was dead from being unpowered so long. We also decided to upgrade the hard drive so performance could meet almost 2025 standards and be able to jump up a few operating systems. After quoting me his estimates for the time plus hardware (which were incredibly reasonable) I gave the go ahead and my laptop was ready in another couple of days for pickup. Is my boosted 2015 laptop a match for the current 2025 line of MacBooks? Of course not! But it's running as well as my MacBook Air now and it's a great backup should I need more processing juice. Thanks, Josh! You work magic! Give this shop your business!

Called to see if they could do a diagnostic on a 12+ year old Mac. They took the Mac same-day, did…read morea free diagnostic within 2-3 days, and the fix was a pay-only-if-it-works setup. Excellent service overall. Shop dog is adorable!

I paid 218 to have my screen replaced on a Friday. Saturday @ 5pm the screen went green. He said…read morehe could fix it however he would charge me another 100 dollars.

I went to Cell Doc to get my iPhone XR fixed, and they did a fantastic job. They quickly replaced…read morethe camera and screen. Natig provided excellent service with a friendly smile.