The key to getting quicker service is to go online and make an appointment. When I arrived to…read moreexchange my cable box that was no longer working properly, there was a few people in front of me that were taking a long time trying to understand their bill or make changes to their service. I didnt have to wait long and the seating was quite comfortable. The background music was lively and it was a cool temperature inside. I looked around at all the accessories they had for sale and there were so many new internet compatible things. Parking is plentiful and my experience was good.

Honestly can't say I had any issues whatsoever while I was here. The Sunday morning staff was super…read morefriendly and the guy that was helping me was able to get everything smooth out in a ridiculously fast amount of time. He even apologized for the people over the phone saying he even can't stand how bad customer service is online. A very clean store and I didn't have to wait whatsoever. I also love that he never tried to upsell me on anything or ask if I wanted to add anything on to my current plan! He was also able to help lower my monthly payment by almost half! Will say they were also able to get me a better price on the plan I was looking at compared to the people on the phone so that was also pretty awesome! Will come back to this location again if I need too!

Very spacious clean store with a variety of phones, tablets, covers and cool gadgets. The staff was…read morevery friendly, professional and gave competitive prices for new phone service and internet.

Friday night An hour before closing…read moreNeeded a replacement Apple Watch... We walk in & Joseph/Joe was able to help us and get out before closing!! Fast forward to Sunday and we had difficulty setting up cellular and called and luckily got Joe again! He was able to walk us through the setup for cellular for the Apple Watch! Friendly, helpful, professional If we need anything Verizon again we'll go here and look for Joe!!!

The team at South Florida VoIP does a great job. They get things done quick and have such great…read moreenergy. We have been their clients for 4 years now and look forward to working with them for many more. Marty is our go to guy for everything from our phones, efax and constant contact! We have over 2.5k email club members and all of the ideas that Marty has share with us have helped us get more leads! Keep up the good work South Florida VoIP

Not only was Marty and his company the most responsive professional I have ever seen, but within…read morethree hours of my phone call Marty was at my office fixing my telephone issues and solving various problems with our service provider. No matter what business you have I would recommend calling South Florida VOIP for any telecommunications issues or services, and I know I have found the company now I'll be using permanently. Thank you Marty!

Very low key one on one. My questions were clearly answered. I was advised about other group…read moresessions if i needed. Very helpful. Thank you

Last year our condo association contracted with Fision by Hotwire Communications. Figured I wait…read moreuntil they work out all the bugs before I made the switch, which recently I finally took the plunge. Personally for me, it has been a great experience, (outside of first agent not actually not finalizing the order), the following agent and installation were great. Professional, knowledgeable friendly and courteous. The technician, Dwayne who did the installation was awesome. I had a list of questions for him when he arrived about the installation itself, wiring, service expectations, etc. and he answered all without a beat before getting started. Compared to Verizon Home5G erratic and slow internet speeds, their 100% Fiber is legit and great. The speed test before and after tells the story; Verizon Home5G 23.7 Mbps downloads / 17.2 Mbps uploads (forget what they advertise) to Fision by Hotwire 319 Mbps downloads / 375.5 Mbps uploads, really no comparison. So far, the internet service is stable and fast. Along with the rates, I should've switched sooner.

Terrible, slow internet services. Canceled my service prior to the new billing cycle and was forced…read moreto pay for the upcoming month. WHAT AM I PAYING FOR??? Told by an agent I would be sent a label to return their box, never received the label only for them to go into my account I pay from and charge $55 for another month and a $100 non-equipment return fee. Save yourself the aggravation, and find another service. I'll be writing the BBB to resolve this mess!

Great internet provider. I was a little skeptical when my bldg informed us of this new unknown…read moreinternet host but their month to month option and price point were reasonable enough to try. Install was quick and easy, no hassle, I just bought my own router. I've had them for about 5 month now, internet has never gone down, never had to call them for anything.

The customer service here is actually pretty good and the employee, David, explained my options to…read moreswitch to Direct Streaming instead of using all my dang boxes on every one of my televisions - no pushy sales pitch here... Ive been shopping this streaming issue vs cable for a year now and am still on the fence. The YoutubeTV is so far the cheapest option but still need an internet carrier. This store is not a corporate location and is a franchise but not busy due to that fact. They offer cell phones and cases, watches, speakers, and full ATT service contracts. Fun here too...customers can play ATT Cornhole game while waiting for service.

Staff doesn't seem to care about the customers. Minimal number of phone choices available.read more

Ramon is reliable and responsive. Every time I have an IT issue, he always solves the problem…read morehassle free. We have a large business and I trust him and his colleagues to always do a great job. I would highly recommend their services.

Great work completed by BroadMAX Networks installing our security cameras and internet network!…read moreQuality, great service, very professional. I love BroadMAX...

I've had every cell phone nightmare come up these past few months. After a few horrible…read moreexperiences with my old provider Virgin Mobile, I figured it was time to switch to a different company. I was planning to find a cheaper ($50 or less) no-frills plan and to buy a phone outright. I came into this store mid-day when it was quite busy, after waiting for a while I was greeted by Alex (with an S?). He was very pleasant and honest with me about reception quality. Overall, it was a great customer service experience and I walked out of the store with an activated and working phone. Thank you to Alex for getting me all set up with my new device! My mom ended up switching her unlocked phone to T-mobile in Naples, the experience there left a lot to be desired and she ended up with additional fees on her bill for services that she did not sign up for. So, I'm appreciative of the positive experience I had at this store here in Sunrise, FL. This store moved a few months ago and it's now down by Burlington Coat Factory.

My phone was not working at all I was in a panic. I walked in and was greeted by Jose A super…read morefriendly didn't hesitate to help me actually fixed my phone and told me what to do Incase it happens again. Great customer service going forward I will take the drive there.

This company/owner is unprofessional. I scheduled a date and time to meet on our property and they…read morenever showed and never called to advise they weren't coming. Then rescheduled with them for the following business day for them not to show up again. Ridiculous.

i hired Neville to replace a camera power supply for one of my clients who is located in downtown…read moreMiami. He "no showed" on our Wednesday morning appoint and did answer his phone or return my calls. I tried him again on Thursday and he finally answered and apologized and said he was working on a big job and that he completely forgot. He told me he would be out on Friday morning and again, he "no showed" and he isn't answering his phone again. Bad business practices gong on here! Never again!!!