Had problems with Fitbit app, took to Phone Zone and they were able to get resolved. Recommend them…read morefor your phone and tablet repair.

I was looking to get my phone repaired due to it not accepting a charger! I called and was able to…read morespeak with a technician they said to bring it on in. After about 5 minutes I was in and out of the store luckily it was just some derby logged in the charging port! I will bring my phone back for future repairs.

The worst customer service for being an AT&T store you would think they know about phones I drive…read morean hour to trade in my phone to be told I had to go home to reset it but my mom who is not tech savvy told me I didn't have to and I came back another day and it took 5 min in the parking lot absolutely ridiculous and a waste of time last time I ever come to this location and even thinking about switching providers after this experience and attitude from the employee s saying there is no other way and I said my mom showed me and as I was walking out he says if you say so about there being another way. Seriously disrespectful people here. Only reason they got one star is because it won't let me post without giving atleast one so here's my - star review.

I went in to ask a question about text messages. Over an hour later they tried replacing the SIM…read morecard in my phone 3 times, not sure why they thought that would be a fix. I walked out of the store with my phone no longer connected to the network. Guess I'll have to try another store since I can't call anyone, :(

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Long wait times,staff did not inform me of the full price of the device and 3 year auto renewal…read more After leaving the store I felt something was not right went back and returned device, waited another 30 minutes and device is still on bill

If you go to this location............... ask for Justin or Rayshawn. If neither is working that…read moreday, LEAVE. If either is with a customer WAIT. My family mainly, ONLY works with Justin. Justin is absolutely AMAZING!!! We have been giving him a hard time since we first met him in April I believe. We came in for a plan change. We be hitting him with rapid fire questions in succession and he fields them all without breaking a sweat. He always guides us in the direction we need. He is extremely patient and polite, respectful and incredibly knowledgeable. He's just all around fantastic!!! He is extremely helpful and goes above and beyond. He understands our needs and works diligently to address them. My mother and I recently upgraded our phones. She needed a tutorial and I needed to complete my upgrade. Originally she was scheduled to work with Justin but when it came time for her appointment. He was out sick. He attempted to contact her to reschedule the appointment. She was impatient and opted not to wait. The rep she worked with didn't give her the assistance she needed. She left the store with a new device without knowing how to use it. So when I went in for my forced upgrade because the speaker went out on my phone, she was with me. Justin assisted me for over an hour with my upgrade and he gladly turned around and worked with my mom. He showed her how to use her new device. I still had questions once I left the store, I was able to reach out to Justin and he walked me through precisely how to resolve my issue. One time Justin was unavailable and Rayshawn stepped up to assist. I see he has a loyal customer base as well. He is FUNNY as hell, really needs to be a comedian. He is knowledgeable and patient. His first goal is to get to know you and determine what are your needs and wants. He then deciphers how that equates into choosing a new device that will work best for you and not put a choke hold on your budget. He is very respectful and takes his time. Let me tell you, when my family steps in the door, we're coming in four deep, sometimes it'll be less but we roll deep. We're expecting the customer service to be above and beyond and I promise you, if you work with either Justin or Rayshawn your Verizon experience will exceed your expectations.

My husband and I came in angry and frustrated with our phones. We were helped right away by Zach…read more He. Was. AWESOME! Very friendly and knowledgeable on the phones and other products in the store. He was patient with my questions and concerns. He was very upfront with all the pricing details and shipping expectations for the phone I wanted (the color I wanted was currently out of stock). My husbands phone was transferred quickly and seamlessly and he loves it! Zach made the entire experience pressure free, easy and we walked out very pleased with my husbands new phone and accessories. I swear it's rare to find decent customer care these days and Zach nailed it. Thanks Zach for all your help and getting us up to date with the new phones!

This is one greedy company,I had been with them for years and when I canceled they start claiming I…read moreowe, so I paid what they said I owed and now they sent me another bill for 10 dollars wow,I will never deal with this company again

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

I was able to get my iPhone 6s screen replaced the same day I shattered it! We are talking full-on…read moreit not recognizing my touching it, hundreds of cracks and even a few places I got baby cuts because it was so broken. All from dropping it one time on the floor and it landing like buttered toast...yummy side down. Okay, not once, but this drop broke the camel's back, or in my case, (and lack of a case) the whole dang phone. I used a friend's cell to find and call these fine folks, no need to make an appointment. I walked in, respecting the 3-customer maximum in the store, 6-ft social distancing (great job enforcing with stickers on the floor!), and mask of course ! I went to dinner with friends and the phone was better than new by the time I returned after dinner. I also was extremely satisfied with the affordable price, which had been disclosed before I gave them the phone and no surprise charges or fees. Thank you CPR for reviving my phone!

Brought my PS3 here after it suffered from water damage for an inspection. The diagnostic was 45…read morebucks, but they refunded me after they couldn't find the problem with it. They were real nice about it. Probably it was a long shot to get an 18yo console repaired anyway, though they do advertise servicing PS3s on their website (YLOD?).

Zach was absolutely amazing! we gave him a huge project and it was completed in less than 2 hours…read more he ensured we were satisfied and at the best cost.

Been here for 10 minutes and the 1 worker has not even acknowledged me! Another person can in and…read morethe same thing. She asked if he was the only person here and said someone was here in the bathroom - after 15 minutes he showed up! Made me move from where I was sitting to where he wanted me. Was snorting the entire time! Most in helpful experience ever!!

Bought multiple phone cases and screen protectors from wireless depot. Good prices good products…read moreand great service. Omar was amazing at helping me.

Came in at 8pm with what we thought was a broken phone, they helped right away and 40ish minutes…read morelater had all the issues fixed for 1/5th the price of bigger stores. The guy was super nice and explained everything, would recommend!