My iPad wouldn't charge, took it in, they cleaned the port and now it's fine. I'm so happy!!!read more

This location is very professional and they do repairs great and fast, honestly never been to a…read morerepair store that was friendly and that knew what they were doing. Definitely I recommend this location for any future repair.

This company is a joke! They broke my sons phone and gave it to him in pieces! He went in for a…read morecracked screen and came out with a phone that doesn't work and broken pieces..the manager and staff are inexperienced and scam artists...they said they will not fix it..and hung up on us several times trying to call about this mess...very unprofessional and we have contacted corporate and we contacted our attorney...this is Louisville KY South hurstbourne parkway..the manager said his name was Sal though u know that's a lie...they admitted they didn't test it prior and that they should have.. they tried to scam him out of more money and said he couldn't have his phone unless it's all fixed..the cameras weren't even broken...he told him don't do it and he will come get it...just put it back on...and literally gave him his phone in pieces and not working...it was all working til it was taken there...DO NOT USE THIS COMPANY....gonna be a lawsuit now

I walked in less than twenty minutes before the store closed. I admit, I was in a panic. What I had…read moreread on Google had me convinced I was going to be without my much needed Chromebook, FOREVER!!! Cool and calm Kiara brought my blood pressure down and gave me the assistance I needed to CHILL OUT. She deserves a bonus for the professional way she dealt with me, at the end of her work day. She went beyond herself to give me information she really didn't have to offer. I will not only be returning for all my tech needs but I will telling people about the positive experience I had in your Dixie Highway location every chance I get. If you have any rewards for great customer service, Kiara earned it today.

The guy that helped to fix my phone (Mohammed-Owner) was amazing! The customer service was…read moretop-tier. The process was super quick, under 15 mins . Definitely will be coming back in the future! THANKS Swift!

From the owner: We are committed to delivering the latest in technology with exceptional service and quality…read moreproducts. Specializing in buying, selling, and trading, we offer a wide range of brand-new iPhones, Samsung devices, and other top electronics. Our mission is to make cutting-edge technology accessible and hassle-free for every customer. Whether you’re upgrading to the newest model or need a reliable device, we are your trusted partner for all your tech needs.

I like t mobile the boss woman was very nice to me she is a great help the t mobile on 4th st is…read morewhere she is I hope she gets notice

Amazing location. Go see Kiana as she is the best, always greets with a warm smile and amazing…read moreenergy. The store has come along way since last year and it's continually getting better. They also have bilingual employees.

I didn't receive the usual text message to leave a review, so I wanted to share my experience here…read moreinstead. On 7/12/25, I stopped by this T-Mobile store needing technical support for my iPhone, and I was helped by someone named Riley. Riley was incredibly kind, professional, and informative,, exactly the kind of customer service you hope for but don't always get. They took the time to explain things clearly and made sure my issue was fully addressed. Thanks to Riley, I would genuinely go out of my way to return to this location. Thank you again for the excellent service! 10/10

It's the only cell service that provided a trial sims card for my phone at the time that actually…read moredemonstraited a strong, dependable mobile signal to my home in Greenleaves off Zorn Ave. We had AT&T for years using the Internet cell transmitter. When 5g came, that mini tower was no longer useful. Spectrum was sad as well using Verizon towers. After much anguish, T-Mobile came to our rescue. A new trial sims card was provided that allowed my phone to work great! The service has been without fault for our 3 phone plan. The guys at the Baxter Ave provided our new phones, honored my contract negotiated on the Internet with T-Mobile and were very supportive. The only issues ever with T-Mobile was getting initial billing to be what was promised by their internet sign up process. After work with support, all issues were eventually resolved. The internet sign up process had specials that store fronts could not offer at the time including the Internet trial that failed for me due to my location in 2022. Our Spectrum Internet price has increased again after 15+ years of subscription increases. It's been a game of renewing with a promotion but that has become $83 mth now with no promotion available. T-Mobile's internet rate for my plan is a forever fixed $30. This service has finally become available for me in Crescent Hill and I am very tempted to change to it and save $50. Now, we enjoy the free Netflix, Apple TV and Hulu perks and the 3 Samsung phones provided us are still excellent. I really like having a fixed $120 price for 3 phones without any mobile data limitations forever. What's more, I have a solid cell signal in my home!

Went back today due to the fact my bill was way too high. The cust svc online was horrible! I…read morehonestly went there intending to cancel my svc and move to Mint or Spectrum. But Yolanda was friendly and helpful. She was very informative, understanding, and helpful. By the time I left my bill was adjusted. More CSRs need to be as friendly, and helpful.

Had a great experience at iFix at Hurstbourne. My iPhone screen was badly cracked and they were…read moreable to replace it much faster than I expected. Staff was friendly, explained everything clearly, and the pricing was fair. The phone looks and works like new again. Definitely recommend if you need your phone fixed in Louisville.

Great place to get your phone fixed. I really rough with my phone. I've used them 4 x to fix my…read morescreen. Service was a great. Their pricing is great. And my phones extremely fast. I couldn't recommend them more!