1. Cricket Wireless Authorized Retailer

    1. Cricket Wireless Authorized Retailer

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    New Albany, IN

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    Cricket Wireless Authorized Retailer

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    2 years ago

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    Best Buy Clarksville

    Best Buy Clarksville

    2.7
    (50 reviews)
    1.9 mi
    $$

    The unthinkable happened. I purchased a fancy Consumer Report top rated TineCo battery powered…read more"stick" vacuum for my wife back in January. Four months later - it was wrecked. I was sick - $600+ vacuum turned into junk. Not the fault of the product. You can read between the lines - but I can't clarify just how the unit was ruined. I'd like my marriage to last another 20 years. I called the manufacturer, and they were of no help. The TineCo rep said I could replace the broken parts but cost wise, it would be cheaper to replace the entire unit. Yeah, thanks for nothing. So, I went back to my BestBuy and explained how my 4-month-old TineCo bit the dust. (Pun intended). I told him how I purchased the unit on sale and asked if he would match a four-month-old sales price so I could replace the vacuum. No hesitation whatsoever. And within minutes I had purchased an exact replacement for the great savings when I first made the purchase. As we all know, "supply chain" issues limit in-stock items for most businesses; so, I couldn't leave with the vacuum. Instead, it was delivered the NEXT DAY. So - a quick recap. Disaster. A retail store that doesn't suck. (I know, I did it again). Happy wife (happy life). Best Buy to the rescue.

    Bought a new oven at Best Buy and had to wait 6 days for delivery and when they delivered the stove…read morethey damage it coming in the door and broke the glass on the front door, I explained to Best Buy that I had a party of 35 coming the next day for my mom's Bday, they said they couldn't deliver the new stove until next week SOMETIME. When I talked to the manager at the stove to tell him what happen, all he did was send me to the service desk, THXS store manager We have bought a lot I f things at Best Buy and I expect more from such a large store, Thanks for a small local store down the road I had my new store the next day Thxs Charlie Wilson

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    Best Buy Clarksville
    Best Buy Clarksville
    Best Buy Clarksville

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    Charlie Wilson's Appliances, TV & Mattress

    Charlie Wilson's Appliances, TV & Mattress

    2.9
    (41 reviews)
    2.5 mi

    Great customer service & prices for everyone. Jim helped us today & he really takes pride in…read moreguiding his customers in the right direction. We didn't purchase today but we will consider them in the future.

    THEY DO NOT STAND BEHIND THEIR WARRANTY!!! On October 31,…read more2024 my wife and I bought a Beauty Rest Black Series Mattress from here based on a friends recommendation. We were very excited to get a top of the line Mattress to replace our 20 year old current one. Sleep is top priority to us because we both have demanding careers. We splurged getting the 2nd best mattress they sold. We paid $3,399.00 plus tax just for the mattress alone. After about 6 weeks, we noticed the mattress started forming a hole about midway down on the left side. I reached out to the Sales Manager Chris Kelly and they said it would be replaced. I went ahead and upgraded to the BEST mattress they sold hoping we wouldn't have the same problem. Another $400! On March 27, 2025, I reached out to Chris again to let him know we had another failure. SAME EXACT SPOT!!! He was quick to apologize and offered another replacement. We discussed what would happen if the new mattress failed. We can't continue this process every few months. He said that if the 3rd mattress failed they would issue me a refund and we would part ways. Well, on July 1, 2025 I notified the Sales Manager Chris Kelly that we had another failure! I assumed per our previous conversation, they would come get the faulty mattress and issue a refund as we agreed upon. Instead, a shell game commenced. Charlie Wilsons passed the baton to the Simmons Rep Brookes Gardner who has been completely unresponsive to my communication. It's terrible to expect a customer to deal with your factory rep! I bought the mattress from you. You extended the 1 year warranty! Charlie Wilsons totally dropped the ball in standing behind their product. So much for supporting a Small Business! We are average size people. My guess is these mattresses are not meant for an adjustable frame (which they sold to us as well $899) Meanwhile we are sleeping on a slant. My back hurts when I wake up. Toss and turn all night and get stuck in the hole. Have to roll uphill to get out! I've given them more than enough time to make this right. Dozens of emails and phone calls. Filing a lawsuit in Small Claims Court today!

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    Charlie Wilson's Appliances, TV & Mattress
    Charlie Wilson's Appliances, TV & Mattress
    Charlie Wilson's Appliances, TV & Mattress

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    Cricket Wireless Authorized Retailer - mobilephones - Updated July 2026

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