I just brought my iPhone 6Plus in for a screen & camera repair - they charged me way less than…read moreother companies I'd investigated. Ozzy was SO pleasant, and I could tell that customer service is something that's important to them. My phone was ready lickety-split! They're really great, and I wouldn't hesitate to bring back any of my apple products.

I had a very disappointing experience here. I brought my own replacement screen, and initially I…read morewas told that my screen was too thick and wouldn't work. Then the technician said he could fix my phone for $150, which I agreed to. However, after the repair was done and I had already paid, he told me that he actually used the screen I brought from home. This was never communicated beforehand. If I had known he was going to use my own part, I would not have agreed to pay that price. I feel misled and overcharged. The lack of transparency is not acceptable. Make sure you clearly confirm what parts are being used and what you're paying for before agreeing to anything here.

Two plus years ago I bought a new phone from this place, and the lady who owns or runs it…read moreautomatically upgraded my service, and added an $8.00 monthly insurance fee without telling me. When I left a negative review, she replied with some apologetic nonsense. Well, after buying a new phone there, this past weekend, she must have "Accidentally" did it again, because when I called the company to ask why my bill was so much higher, they told me we did it at the store. Stay away from this place. Tell your friends to stay away from this place. I will be lodging a formal complaint with Boost Mobile, as she must do this to everyone who walks in the door. Do not trust her!

From the owner: "Welcome to the Boost Mobile store at 907 E. Main St Bridgeport, CT 06608. At Boost, you can enjoy…read morethe latest 5G devices and prepaid phone plans powered by the Boost Wireless Network. Plus, shop great deals on new phones from Apple, Samsung, Motorola, Celero and many more! Visit us or call (203) 345-9656 to experience a fresh take on wireless today!"

Travis was extremely helpful and patient in getting me set up with my new iPhone. Very pleased with…read morethe service!

I have been having trouble accessing my account information online. I went to the Fairfield CT…read moreStore on Kings Highway to get assistance. I have been a Verizon customer for 22 years at that store. The store had 2 customers. A wide ride, long nailed, longer lashes, purple haired sales assistant approached me, I told her my problem. She said call 611 on your phone, we cannot help you. I called and stood in the corner talking to customer service for 20 minutes with a very polite Verizon guy on the phone. I told him about my experience with the salesperson, he said give me her name, I walked over and asked her for her name, she said "why", I said "to report you to Verizon", she said "I told you to call 611, I don't have to give you my name", and turned away. Last thing I saw was her supersize caboose careening away. Yeah, I'm changing carriers.

I would rate this one star but the rep Dennis is friendly and efficient. I thought they were down…read morethe block per Waze app, I had to use Maps to find this location. The photos already posted do not reflect the actual appearance, it is way smaller. During my phone purchase, I asked for the mall but apparently you can only ship to freestanding stores. I had to wait an unnecessary long time for the customers to finish before me with their very long transactions, it would have been even longer but Dennis was kind enough to multitask. I thought Verizon's wait time was horrible before, now it's excruciating with only 2 staff members. I was told by the phone rep I could trade in the phone here, that is not true. Tip: ship trade ins to Kings Highway instead if you want a one stop shop.

Top-notch customer service. The manager Dennis spent a lot of time helping me get exactly what I…read moreneeded. Patient, efficient, helpful.