Stopped by after an employee at a Cricket kiosk made a huge mess out of my aunts account by opening…read morea new account and giving her a "free" phone after charging her $50. (I'm guessing they took advantage of her because she's older and had no idea what was going on.) After explaining what happened and reviewing the account Karla was very helpful and understanding of our situation. I felt bad because I'm sure she has to clean up other associates mess. She was incredibly patient by explaining what happened to my mom and me as well as my aunt. She was able to join the accounts again and enrolled my mom in auto pay to receive a $5 discount. I wish everyone showed as much patience and integrity as Karla did towards us. I'm so thankful for her assistance. Thank you Karla!

My husband switched over from metro less then 60 days ago...BIG MISTAKE. First they messed up by…read morenot giving him unlimited data..he goes back..they switch it over but when they did that they somehow took him off auto pay which saves a person 5$ off their bill..AND THEN the LG PHONE...sucks the worst phone ever...it's not charging at all...if it does come on it shows a ?... seriously..we have bought alot of phones throughout the years..this LG PHONE should have a recall..the people that work there are only looking to make money..they don't help. It's like they are robots reading from a piece of paper..WE WILL NEVER GO TO CRICKET AGAIN..

Copied from my google review:…read more I brought an iPhone 14 in here for repair for my boss a few weeks ago. The screen was completely shattered and we wanted a new screen. $375 later for an 'apple certified' screen that isn't actually apple certified, the phone just reboot itself every 5-10 minutes. I brought it in again and they redid the screen and said there was nothing wrong with that they did and everything was fine it had to have been a different issue. I took it to a different repair shop, and that repair shop just called me after having the phone for a week. This repair shop lost one of the sensors when putting the phone back together. Instead of letting me know and fixing it, they told me multiple times it was fine. I have a very strong feeling they scammed me. Edit in response to the owners reply: I asked the other repair shop if it was likely to have happened when the screen broke /just to give your company the benefit of the doubt/ and their repair man said it was highly unlikely and the only way he has ever seen that piece completely missing (not just broken) was via improper replacement. He followed up by saying it was either thrown away carelessly upon removal or torn and your repair man thought it was okay to return the phone without it. He also let me know you did not add new waterproof adhesive and just used what was left on the phone to stick the screen on. Not only that, but over 10 screws were ALSO missing from the inside of the phone. Every single step of this repair was met with carelessness and an inability to do ones job properly. Just responding to a google review is not enough. I do not want a discount off of any future services as I will absolutely never trust you or your company with a thousand dollar device ever again. Call the number left on the voicemail to remedy the situation, don't extend a discount that will absolutely never be used. You can do a partial refund of the exorbitant amount I paid to get back a paperweight.

Brought my iPad in to get the screen replaced. Charged me $120 to replace and when I got it back it…read morewith the replacement screen, it was all scratched up not even a new screen for $120. Ok whatever at least the screen works now. 2 days later I'm watching on the iPad not even touching it and the screen goes all wacky just like the first time. I brought it back in because I was still in the 15 day warranty window they've provided after replacement. I take it in and the owner tells me "I can fix it for $80"....but wait it's only been 2 days since replacement so it should be covered by warranty. "No that's only if the screen works but the buttons don't" wait what the screen is still messed up without any fault of my own doing. " I can replace the screen again for $80" hell no I am not getting robbed of my money twice! Might as well have bought a whole new iPad by this point, waste of time and money. Do not go here for any screen repairs, my situation didn't get better, it got worse. ZERO STARS.

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

The absolute best repair team out there. I've been with uBreakiFix for 14 months and have trusted…read morethem with over 16 phones, including various Androids and iPhones. I have a hacker targeting my devices, and this team always successfully resolves my major security issues and fixes my phones perfectly. The technicians are clear, concise, and incredibly happy to help. They go above and beyond any expectation. I love them all, and want to give a big shout out to the entire team!In closing, I really don't have to say my name because you know exactly who I am. But I just want to say thank you so much for all you've done for me!

Breanna (the store manager) reached out to me and called me on the phone shortly after posting…read morethis. I will say, she did go out of her way to make things right and I truly believe that this was something that happened while she was not there and as the store manager, she was not happy to hear about. (This is not how she / her store does business, nor is it the reputation she wants) Due to her going above and beyond to address this situation, I'm changing the rating to a 4 star. If I need anything in the future, I may consider this place again. (Provided Breanna is there) *Other businesses should take note of this as well

Great customer service, my phone was fixed sooner than anticipated. I'll be back, hopefully not too…read moresoon.

I wish I could give this horrendous place a zero stars because one star is way too generous. I took…read moremy iPhone 17 Pro to get the screen replaced first red flag was but he couldn't tell me how much the price was until he already worked on the phone . But anyways, I decided to stay and give it a try after he was done replacing the screen. He had told me he has two different type of strains one is cheap and other is premium or whatever. I was down to spend extra money to get the premium, but he said he didn't have it in stock and will take him an hour. Anyone that has a busy schedule and that just needs their phone replaced would have done what I did and just take the cheaper one so I could go get my kids and do what I need to. After three days of having it the screen was already coming off so I decided to call and told him what was going on and immediately got blamed for dropping it or breaking it and couldn't even get a chance to talk because the owner is so rude. After trying to explain over the phone, what was going on with my phone and him being extremely rude and saying that he doesn't do any warranties or anything like that for the phone. And I tried to explain that the phone is not broken and that it just needs to be installed correctly. Then the owner decided to get extremely butt hurt because I criticize this work for being half done and then he got extremely rude anyways flashback to going to the store to get it replaced because I don't have another hundred dollars to pay just because someone doesn't know how to put a replacement phone. I go there and I still get blamed for doing something that I didn't do and owner is very upset that I criticized his half done work after further examination he said that the reason it was coming off is because he didn't install the glue right, even though he admitted to not having a clue right bro, still wants to be mad that I said that his work is half done so after being in his shop, literally screaming at each other because he has no manners and doesn't want to let anyone talk replace it and when I inspect the phone, a lot of glue residue and just a crappy job. After my horrible experience, I got offered a free screen protector, but didn't want him to install because I don't know if he's capable of doing something so hard I would stay away from this shop pelenty phone repaid that will treat you right and do a great job not half done

I would never recommend this business to anyone. When I brought my iPad in to Cellular Care it was…read moreworking perfectly fine, but had a cracked screen I wanted to replace. They suggested an off brand screen , saying they've had great success with them and I would save $100. They also said we could save tax by paying cash, so we did. When I first picked it up, the image was cut off on the side, so they said they had to order another screen. When that was done, I picked it up. It seemed to work, although I had to touch multiple times to put my code in. Foolishly, I paid them the balance of the money, now amounting to $230. That night I found I could not even swipe the screen open. The touchscreen was hardly working at all. They said it might not be compatible, and offered to get an Apple screen, but wanted more money and couldn't guarantee it would work. I ended up going to the Apple Store where it was determined the mother board was bad. I was able to trade in my iPad and bought a new one. I'm convinced they damaged the motherboard while working on the device, and they refused to give us back our money.

No pierda su tiempo entregan los trabajos tardes y no lo terminan don't waste your timeread more

He gave me a good discount on my tempered glass for my iphone! Very good customer serviceread more

I took my phone for a screen repair they gave me a cheap screen that broke in a day I don't even…read moredrop it they use cheap products and don't offer warranty and they wanted to charge me another screen replacement I don't recommend them at all

Great people fast service and I got a free gift…read more Highly recommended Good phone covers

I sent a generic quote request through Yelp and immediately received a response from the owner. He…read moregave me a great price and asked if I wanted to come in today or tomorrow. I already had an appointment with ubreakifix for 3 pm so I didn't reply. The company called and said at my 3pm appointment I'll be paying a deposit for parts and my phone can be fixed in 3-5 business days. I was set to travel in a couple of days and needed it fixed. So I replied to the owner of Cellairis and said I'll be in at 12:30. I went in and was greeted by two young men. My phone was done by 1pm!! This was the second time the screen on this phone was replaced and apparently the first place did a bad job. Screws were loose or missing. They seemed like a very knowledgeable pair and they seemed to like their job! That typically shows in the quality of the work performed. I'll be back

we paid for our phones on Friday and they didn't have it in stock. So we had to pick it up on…read moreMonday. Then Monday came, now they wanted a deposit for our phones now. They don't know, what to do. They are always on the phone with customers service and always a line. I wouldn't recommend this store