I wanted to upgrade my services to include recording and not only did Jan make it so easy but he…read moreended up saving me a lot of time and hassle. He was able to just change my box and it ended up being affordable and just a wonderful option that saves me money! I can record my shows and I don't have to bring the box and chords in it should just reset and record! I just really appreciate his excellent customer service and how easy he made everything and how comfortable I felt talking to him. I definitely recommend calling the store directly and getting your issues fixed so you don't have to make a trip down busy Camelback Road in Phoenix

I had a great time getting my modem from Mikah! I hope I spelled that right. He was very…read moreinformative and walked me through everything and even helped me trouble shoot some things when I called back. Very chill and cool dude. I was definitely stressed that day and my interaction was very stress free and brightened my day. Thank you Mikah!

Had a great experience with AZ Direct Satellite. Needed my DIRECTV dished moved about 15 feet…read more Clark put me in touch with a tech, Philip. Philip was able to be at my house and complete the project within 4 hours of the initial contact. That is fast! Thanks Clark and Philip.

I came to visit my dad and help with an annual house cleaning. During said cleaning, I managed to…read moremess up a few cables behind the tv while dusting. Oops. Suddenly, no direct tv, no sound. We tried to reset the system, called the 1-800 number for Direct TV, etc. No help. So, I checked trusty Yelp, of course, and found this nice, local, independent Direct TV provider. They answered promptly and we're able to come by right away since they happened to be working nearby. I knew it was just a user error, some kind of configuration issue, but how wonderful to get the system all functioning properly and so quickly! It sure beat having to call my husband, who got left behind this trip, and have him try for an hour or more to walk us through the issue. The two guys who came were very pleasant as well as prompt; the price was reasonable for a service call. I wouldn't hesitate to call them again in a minute.

Kim was super patient with us and so was Jose when we transferred from other carriers to Verizon!…read moreIt was Kim with the braces, when we called for a question we learned there is more than 1.. Kim was patient and transparent with us as we were making the switch from other phone carriers to Verizon. So far we're loving the service and coverage we now have with Verizon!

Hopefully Verizon is reading these reviews because Angelina was, without question, the most…read moreexhausting salesperson I've ever encountered. She has enough aggression to be coaching an MMA class instead of selling phones. I walked into the Verizon on 16th Street right at 10:00 AM with my two young sons because my phone was damaged. I was a dream customer, I knew exactly what I wanted and was ready to hand over $1,200 for a new phone. Apparently that wasn't the assignment. Instead of listening to what I was asking for, I got what felt like an infomercial. Apple Watch. Promotions. Different plans. More promotions. More Apple Watch. Meanwhile, I had two little boys slowly turning the store into a daycare. When I politely said I just wanted the phone, the mood shifted faster than Arizona weather. Suddenly I was reminded I didn't have an appointment and she "wasn't prepared." Since when does a Verizon store require a reservation to buy a phone? Is this a steakhouse? I spent seven years in sales, so I completely understand offering promotions and looking for opportunities. But the best salespeople know when to stop talking and start listening. I wasn't there to be convinced to buy something--I was already buying something. I eventually left and drove to the Lincoln location, where they sold me the exact same $1,200 phone in a fraction of the time without making me feel like I was negotiating a hostage release. Hopefully Angelina was just having an off day, because if that's the normal customer experience, Verizon is sending paying customers straight to the competition.

We have had Century link Fiberoptic for 5 years great service, until the last couple of weeks after…read morethey were bought out by AT&T. in the past week our internet has been on and off, today when the internet went out again, there was no human I could call, all of their customer service in automated, I finally gave up. I am having COX come out tomorrow to install their internet.

This company is the sole reason Yelp should have a zero star choice . If you read the last 20…read morerecent reviews on here , it would only barely scratch the surface of how horrible they are . How ? How does a company survive doing this bad ?

Set up new service drive 4 hours to meet them. They were scheduled 8am-11am. I called Heather at…read more10:30 for ETA. She said he was on his way. I called at 12:30 they said they had to reschedule cause there truck broke down. I probably would still be waiting since they never called I had to call. Horrible !!!

After MANY attempts to get our motorhome television systems working, we encountered Eric Granillo…read morewho claimed his techs could fix our issues for a special price available only for a short time. We were not sure at first, but decided to give it a good try. We scheduled a visit and installation of a traveling satellite dish on the roof of the coach, receivers for the newly incoming signal and activation with our choice of Dish Network. The installation team made the process easy and, in a relatively short time, we were watching our desired satellite channels and programs. These guys were able to make things work for us that other " experts" said could not work at all in our coach. MANY THANKS to Eric and the C M Wireless team for solving the unsolvable problems as if the were routine and not problems at all. They know what they are doing!

Thank you for Ricardo for helping me and my friend. He helped us when it was packed in the store…read morewith no effort and made sure everything was working properly before we left the store.

MANNY is awesome! I am on a family plan and my phone happened to get cracked when I dropped it and…read morethen the speaker went haywire and those I called could only hear me on speaker. My very amazing boss bought me a new iPhone from Walmart and it was very confusing as to if my current plan could be used with the new phone and if so, what was the best way to do it myself. The people of Walmart had said I needed a separate plan thru the service provider, but the service provider happened to be my current provider (T-Mobile!!). So after googling and hearing so much feedback that differed, I decided to just call a local store and ask. Manny answered the phone and understood immediately what I was asking and provided me with instructions of how I could do this myself! Obviously I know to change the SIM card, backup my old phone, but I didn't know that for iPhones I had to do an extra step in order to have everything transferred. He explained it all very easily, and after much wasted time asking others, I finally had the CORRECT instructions. Manny didn't get anything out of this. He just provided patience and stellar customer assistance. Also, prior to being on my family plan, I paid almost double with Verizon for years. I was scared to transfer to T-Mobile, but besides some spotty areas, everything has been great! Thanks T-Mobile and THANK YOU MANNY!!!

Good luck. Hope you don't have an issue with your bill because they don't care. Not exclusive to…read morethis store. It's the entire company.

I've been using Mojo for a few years now and am extremely satisfied with the connection and…read moreservice. Rarely a problem with connectivity. I work form home for an out of state business. Downloads are fast. No complaints.

The night was already shaping up to be a cringy experience !…read more So after I have a 2nd brain health tests, failure To appear, is not even in my vocabulary! .