Shavonne (I hope I spelled that right) was super super helpful! My feet are long and wide, so…read moretrying to find shoes is always a challenge. She helped me try on many different styles and sizes!

the guy was a complete jerk wasn't even helping anyone and just rude absolutely rude my friend and…read morei were gonna buy two pairs of shoes but since he was sooooooo rude we left so get better employees and you will make more sales just saying:)

My husband loves to visit this store for work clothes. Their shirts machine wash very nicely…read more They also have a large selection of colors and cuts to meet any preference. Be sure to sign up for their loyalty program. Receive a $10 credit for every $100 spent. Also be sure to shop on sale days as they typically have 50-70% off and 80% off sale items.

I've bought dozens of mens shirts there. The store made me feel uncomfortable making a return two…read moredifferent times. Today left the store with the two defective shirts that were sewn smaller than the other shirts that I bought which were like them. The items were bought within a month and still had tags on them. I returned them because of the defective sizing, I didn't have a receipt. They were unable to use my frequent buyer card to look up the cost and refused to take my word on the price. They were unfriendly and acted like they were doing me a favor. I will no longer shop there because of their attitude with returns.

The store has an extremely limited shoe selection and pretty much everything is ridiculously over…read morepriced. Did however buy 2 pairs of shoes that where clearance one pair they did not have in stock so they did free shipping, the girl I worked with put in the order and asked how I would like them shipped and I told her anything but FedEx because there shipping service is EXTREMELY BAD she said they can do USPS I said yes a couple days later I get an email saying it was shipped FedEx so because of this lie I got the shoes over a week later than they where supposed to arrive. DO NOT PLACE ONLINE ORDERS!

Hannah Is great. She made sure all the customers felt more than safe in a time of emergency. Her…read moreteam was awesome I dont remember the other employees namesbut nevertheless a very professional team at Zumies and cant wait to shop there in the future.

The employee's were awesome. They went over the top to help me find the cloths and making sure…read morethey fit. This was during the school rush for cloths and they still made me feel important even though they were extremely busy. This was my first time shopping but I assure you it will not be my last

BIG shout out to Cranked Bike Studio! Today we had an issue with our Thule bike carrier, we…read moreweren't able to tighten it properly and brought it into Cranked. In no time at all it was looked at and a new carrier was ordered. Why shop local? THIS IS WHY!! Their experience and customer service are exceptional. We bought our bicycles and carrier at Cranked Bike Studio, if we need anything - we have no doubt they are there to help.

Giving Cranked Bike Studio a one-star review is a truly fair review in my opinion, and one they…read morehave worked hard to earn. At the end of last summer (2025) I ran into a structural problem with my bike, that I brought off of Amazon, luckily for me the warranty gave me a new frame, however I had to find a place who could replace the frame. So, I reached out to Cranked Bike Studio, and they replaced the frame. However, due to the delay in getting the part from China by the time I got the bike back it was just too cold to ride it, so I stored the bike away until this past April when we had good days to ride the bike. I only got to ride the bike for one week and 67 miles, before the pedal assist went out, and the brakes would make a loud noise at 20 miles per hour or faster. I brought the bike back into Cranked Bike Studio. Explained to them they had done the frame swap/ rebuild and this is my first week riding the bike since then, told them the pedals assist isn't working, and the brakes are noisy at high speeds. So they said they will check it out and it would be a bit more than a week. Nearly three weeks later they reached out to let me know the bike is ready. They explained the PSA assist stop working because the pedals were loose, this really was the true cause of the issue. I asked about the breaks. He told me that they didn't know I had reported an issue with the breaks, and said sometimes they are not great at their in-take process. So I asked could they check out the breaks before I come to pick up the bike. He had then started to tell me that breaks are just noisy, clearly conveying they didn't want to work on the bike any further. In my head all I can think is this is a safety issue. I can't ride this bike until I know these brakes are safe. I am going to have to take it to another shop. So then I asked about what the charge is for fixing the bike. He explained because they only needed to tighten the bike pedals, they were going to charge me the $125 inspection fee and no labor cost, giving me a deal on the repair. So I am thinking about this, I am getting charged for a $125 inspection fee, but you're unwilling to inspect my breaks to see if my bike is safe to ride. Maybe this same thought clicked in his mind because he then said, we will check out the noisy breaks, as they are pretty easy to quiet. So are the breaks on my bike safe or did they just quiet them? So the next day I arrived. They assured me the pedals are nice and tight, how they should last a good while, as I assumed they would have done when they rebuilt the bike, and they explained it was the vibration of the bike that loosen the pedals. They explained how they cleaned up the breaks and they were nice and quiet now. So I decided to explained to them for the second time how had paid over $400 for a frame swap/ rebuild, they were the ones that rebuilt the bike, last ones that tightened up the pedals, and the last ones to reassembled my breaks. So I had clearly pointed out after riding the bike for one week and for only 67 miles it hard to believe that it was the vibration that loosen the pedals. With this new information the employee then decided to cut me an even better deal instead of charging me $125 for the bike inspection fee they charge me $56 for fixing the breaks and to have the pedals tightened. Reflecting back to the phone conversation the day before. Are the breaks fixed or just quieted? Is my bike safe to ride? Did this small bike studio open themselves up to a potential personal injury lawsuit? So to recap, I left Cranked Bike Studio paying them for the Improper job they did rebuilding my bike. Had my Intelligence insulted by being told the pedals became lose from vibration, and that noisy breaks are simply not worth inspecting. All of this has communicated to me, and hopefully to you as a reader. Profit is more if a priority than the safety of the customer. Would you ride my bike?

I love this place so much. My daughter and I got our bikes here and after using big-box store…read morebikes my entire life I wanted a high-quality bike for my daughter and myself. We went in several times before we chose bikes and everyone was so nice and helpful. I have back and neck issues and told them what I needed in a bike and they chose the perfect bike for me. It's so nice that I can stop in there at any time with any questions and they are always so helpful. They are also conveniently located off the Fox River Trail. I am not athletic and I don't distance bike but they treat everyone the same- everyone is treated well and their needs are listened to. You feel valued here.

Great place to get a bike. Their customer service is incredible and very listening. Their bikes are…read moregreat and have good supply in store.

Again, call me biased because my husband got his suit for our wedding from here. As did my son!…read more This was three years ago, so I do not know if management or staff has changed, but we did not have any issues! Everyone was very patient with both my husband (who virtually NEVER wears a suit) and my son, who was four years old at the time and quite busy! Lol. We eloped for our wedding, so this location contacted and made sure we knew where our guys could pick their suits up when we got where we were going! We would go back to them!

The salesman was very nice, efficient and made excellent recommendations. A great variety of…read moreclothing to choose from.

At the time of this review Eric the store Manager helped me out. Excellent guy. I work in the mall…read moreand my store/company is closing at the end of the year. I've been stressed and worried about finding work elsewhere. Compared to the quality of Brooks Brothers clothing, nothing I had came close. I called and made sure Eric was working, came on over and he was absolutely awesome at helping me out. I told him my needs and my lack of knowledge in the professional business apparel world. He made sure to point out specials/promos they had, gave me excellent advice and comparisons on selections, styles, colors. This was also my first time shopping at any Brooks Brothers. He was kind enough to stay a little past his scheduled time to finish the transaction and take care of me. I came in not confident, stressed, worried about looking good for the interview I had the next day. I left feeling confident and a lot less stressed knowing I had high quality and really good looking professional clothing. During the visit he had to help some other customers and gave them the same level of customer service. Highly highly recommend to anyone needing quality and professional clothing coupled with excellent customer service that is personable.

This Brooks Bros outlet is great. It has a nice selection of sizes and there always seems to have a…read moresale going on. Friendly staff and beautiful, well made clothes.