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    Boot Barn

    3.7 (6 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

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    4 years ago

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    Ask the Community - Boot Barn

    Famous Footwear

    Famous Footwear

    1.0(2 reviews)
    2.9 mi
    $$

    Never again will i go to this store. The clerk was assisting me we were on our way to the register…read more Another customer walked in the store and said you are holding some shoes for me. We continue d to the register and she took the shoes from below the counter and started the exchange. I was shocked to say the least. I said you know I will check on line. The clerk said are you sure?. Yes OMG... Really who does that? I wrote in to corporate office about this!!!

    This is THE WORST company EVER, not store specific. Went in on June 5, 2020 to purchase 4 pairs of…read moreshoes for a trip. I spent over $200. They did not have 1 pair in my size but said they will order it and send it to my house within 5-7 days. Well they never showed up, so I drove 45 minutes across town to pick up the same pair....now I have spent almost $300 in shoes. I received an email from FedEx saying the shipment was damaged and they aren't delivering it. So I called the store only to be told I have to deal directly with FedEx. I filed a claim with FedEx only to be told that the company is the only one that can file a claim. I called the store corporate headquarters only to be told that since I paid with Debit card it will take 10 WEEKS for them to MAIL me a CHECK (like it's 1980 or something!). They offered me a store credit...like I would ever shop their again knowing that if there is a problem you can't get your money. If you HAVE TO shop here...use a credit card and dispute charges or you will never get your money back!!

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    Boot Barn - shoes - Updated May 2026

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