I just bought a pair of On Cloud sneakers with their Speed Lacing shoelaces. The knots of each shoe had to be untied (which I tried at home but couldn't) and re-knotted after the proper snug fit which I can also insert and remove my feet like a sock. The shoelaces were too short in length to tie them. I want to thank Boris for his time and patience. Initially I took my shoes to the shoe repair shop on Hayden and Shea (Scottsdale) close to my home but the owner was gruff and said he didn't have time to deal with it. This was not the first time he was like this. If he can't be bothered on a small request why should I continue to bring my shoes and leather belts to repair or re-size? Some folks just don't get it regarding customer service. Please see Boris for all your leather goods and shoe repair needs. He is very accomodating. read more

I brought my favorite pair of boots to Boris for a seam rip and was very apprehensive about how how he descibed his method to fix them. I asked if he could do it "my way" but he very respectfully said he would only repair the boots the way he knows will work and look professional - so I trusted him, left the boots and crossed my fingers. I was extremely happy with the results when I picked up the boots and Boris is definitely a pro with his shoe repair skills. I highly recommend this business for any shoe/boot repair issues - thank you Boris!! read more

He may be great at repairing shoes but don't let him touch any leather sofa cushion's, he did an amateur job at best on a cushion I took in for repair. Now I get to have someone who knows what their doing to repair Boris attempt to solve the problem. This is why you should never pre pay for services rendered before you see the quality work work that person does. read more

Heel repair for $45.00 looks horrible and a shoe shine would have been an extra cost. read more

Boris Shoe Repair - shoe heel - Shoe Repair Near Me - Scottsdale, Arizona

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Very good work! He got a stain out of my boots! Beautiful and flawless work! Thank you!

Boris was professional attentive and very knowledgeable. Great person to talk to and the customer service was above par. He was able to get me in quickly cause I was traveling the next day and the price was awesome. Thank you Boris appreciate you. read more

Boris did a great job on my watchband! Quick turnaround and a fair price. Definitely would recommend.

Excellent Customer Service brought my Boston Birkenstocks in for service. I needed a new rivet on the side of my shoe Boris did an excellent job. I would highly recommend this shoe repair company. read more

I must say, the owner is helpful and does great work . However, his wife is sometimes in and does not like to help customers. Very rude, always standing outside on her phone and not the friendliest for sure. They will definitely not stay in business with her customer service skills read more

I recently brought a badly ink-stained Coach purse to Boris. He returned it to me looking brand new. We've trusted him for at least two decades to repair any shoes, purses or suitcases that need care. Such good workmanship is priceless read more

I brought in a very expensive pair of designer shoes and he made them brand new again. He did such a great job that I had him repair 6 more pairs of designer shoes. I feel like I have brand new shoes that will last. I highly, highly recommend this place of business! read more

This guy is bad news!!!!! I went in to have two zippers repaired on shoes. One just needed a slider and other needs to fix zipper and slider. He tells me it's $105!!! He said "you can't get two pairs of shoes for $105" Correct, I can't but to repair a zipper doesn't cost that when it takes you 15 minutes. Went down the street, total for both $25 Also, beware. He's selling fake Gucci & Louis Vuitton items read more

Boris Shoe Repair - Sneaker zipper - Shoe Repair Near Me - Scottsdale, Arizona

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Quoted me $35 PER SHOE to glue the sole. Total rip-off I'll buy cement glue and do it myself!!! read more

I, too, was surprised at the cost of repairing my shoes but when I got my 3 pairs back in just 1 week, I was overjoyed at the results. These were my favorite shoes and obviously, I had worn them too long without getting the necessary work done (heels worn to nubbins). But I now have my favorite shoes back in action and I will be more mindful to periodically check the wear on my shoes and get that 'ounce of protection' to ward off that 'pound of cure'. My shoes are better than new (superior quality insoles and superior quality heel material)!! read more

I wear high heels every day at work. They get used and abused especially with my travels. I walk a lot with my heels. I had my favorite pair needing a repair and I saw their sign on my way to work one day and decided to stop by after work. I dropped off my heels 10 mins before their closing time at 6pm and my shoes were available by 2pm next day! I really didn't it next day but he said it was a standard service. He even called me to let me know my shoes are ready for pick up. Cash payment in advance. They accept credit card but they prefer cash to keep the cost low. Price was very reasonable. read more

My youngest daughter is visiting from Europe and her favorite dress boots were in dire need of attention. Boris put on new heels, fixed the scuffs and tears in the leather, and polished them to look like new! He brought them back to life. He did it quickly, on a tight schedule and at a good rate! We are grateful. My daughter was ecstatic to see her favorite shoes restored to their youthful beauty once again. Thank you Boris! read more

You get what you pay for. Certainly not a budget level shop but quality work which in our case was a custom alteration.

I went in with my heels that were worn and black from having learned our first wedding dance. He only takes cash or debit cards or VISA/MASTERCARD. he told me that he would do his best to clean it but he was unsure as the heel of the shoe was profusely black and dirty. Then he told me it would be ready in a week and he would give me a call. Just so you know it is all prepaid! Be prepared. He calls me and I go to pick up the shoes from the store and my shoes on the outside literally looked brand new with no scuff marks. My photographer for my wedding pictures can attest to that! (Once I get that photo I will share :)) So I got the look of new heels but the feel of broken in makes this shoe extremely comfortable now. I have attached an image of what my shoe looked like at my wedding. read more

Boris Shoe Repair - Before the shoe was 80% black/grey with scuff marks. For my wedding Boris cleaned it up immaculately. - Shoe Repair Near Me - Scottsdale, Arizona

I have used these guys to repair both dress shoes and my cowboy boots. Their work is perfect and their turnaround time is quick! I would highly recommend them. read more

Went in to have him fix a small ornamental Buckle on Back of very expensive leather boots. These boots are worth paying to have a professional fix them! No luck beyond his skill set ! Unbelievable in this day and age if you say you fix leather products, etc you fix it. The job was not worth his while to small a detail to be bothered with! Go back to your TV show it was more important. The days of customer service are certainly not a priority at this establishment. read more

They did a mediocre job they were not careful and stained my shoe with glue .The price you paid is not worth it. I would not recommend this place. read more

Terrible! Not worth the time! Stay away! Terrible service and never open as they claim. Not a professionally run business. Just a shop here to waste your time read more

I love good shoes and when a repair is needed, I want the best to make them look as good as new. Found Boris on YELP! and could not be happier with the outcome. Boris is a genius and an artist. Took 2 pairs of boots to be heeled, polish and freshened, one pair of cowboy boots that are turquoise teal color, another suede BCBG boots. Boris colored matched the toes perfectly on the cowboy boots and brushed the suede to look brand new. Boris did both at a reasonable price and within a couple of days. MAGNIFICENT! Boris gets all my business from now on! Thank you. read more

I have been searching for a shoe repair shop for... 3 months. Trying to get recommendations from co-workers and new friends. Just my luck none of my co-worker had shoes repaired in the past year. Or they had not found a shoe repair shop since they'd moved to the area either. I conducted a Google search on Shoe Repair and a near by zip code. I've been in the shopping plaza NUMEROUS times and never noticed the shoe repair sign. I dropped my shoes off at 12:15 on Tuesday- pair of slides re-heeled and anti-skid on the soles. $35.00 I told him I needed them on Thursday 8:30 Wednesday Morning I receive a call -Your shoes are done. WHAT? Not even 24 hours later. Boris is pleasant. He asked me how I found his establishment and I told him. I took a bunch of his business cards and handed them out at work. I will return to Boris for my shoe repair needs. read more

Boris butchered my shoes and DID NOT repair them! If you could not repair the shoes, then you should have just told me. Boris butchered my shoes in an attempt to "repair" them. He charged me $20.00 ahead of time for it too. When I refused to pay "up-front" he said that he had to charge before he did the work because people would not pay him when they came to get their shoes. Well no wonder!!! with the work you do. You are a scam artist! I am disappointed, and I want my money back. You hacked my shoes up for no reason whatsoever. I am very dissatisfied; this is a very incompetent job. I will never use this shoe repair place in Scottsdale again! What is wrong with you! *It's my own fault though! I did see the negative reviews but choose to ignore them hoping it was not true. I really needed my shoes repaired and did not want to travel far. Really big mistake!!! DON'T IGNORE THE NEGATIVE REVIEWS. SADLY, THEY'RE ALL CORRECT! I'll post pics soon. read more

I know very little about shoe repair ... but I know what I like. I like good workmanship, and I like having working done on time. Boris Shoe Repair delivered this for me three times in the past six months. Pricing is the only question mark. I have not done comparison shopping but I don't think Boris Shoe Repair can be called inexpensive. I also get the impression that the price may be influenced by how Boris is feeling at the moment, how much you look like you will pay, and whether he thinks he can get more business from you. Perhaps bargaining? read more

Didn't tell me the price before he destroyed a piece of the item before I okayed the repair. Cost was outrageous - I would not have gotten it done there had he told me the price before there was nothing I could do about it. Would never go back. The repair was okay, but had I known ahead of time I would have gone somewhere else. read more

I have taken shoes/boots in for repair many times and Boris has made them look new again. I have taken a purse in to have its heavy zipper repaired. I have taken a Carhartt work jacket in to have its heavy-duty zipper repaired as well. In each instance the work was performed with high quality and great attention to detail. Boris is not inexpensive, but I do think he charges a fair price. For the type of handiwork they do it is worth the price. Most repair work can be labor intensive and time consuming. l guess it depends on how much you value your broken-in, feet-friendly shoes and boots. Personally, I do not want to part with a pair of comfortable shoes or boots if I can have them refurbished. My feet are too precious to me and I use them a lot. I'm not sure what the gripes were from other reviewers, but I have never experienced shoddy workmanship here. However, if you're looking for bargain basement prices, move along to another shop (and remember, you get what you pay for). read more

Excellent work at a very reasonable price. I just had a highly skilled repair done on my Redwing work boots. They look like new! Thank you so much Boris. read more

Boris Shoe Repair - My repaired boot. - Shoe Repair Near Me - Scottsdale, Arizona

I've now taken many shoes here for repair and they come back looking just like new. My husband damaged the leather on his dress shoes and Boris was able to repair them. Very impressed with the quality of work. I want use to prepaying for work in California but happy to prepay for Boris shoe repair. Does a great job making husband's shoes look brand new. Thank you read more

This is the worst shoe repairman that I've ever met in my whole life he charges way too much money and he doesn't do a good job his job on shoes is horrible you're going to pay overpriced for something that he doesn't even fix I don't recommend this man to anybody read more

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I would give these people 0 stars if I could. The owner doesn't stand behind work that was previously fixed by him and paid for wanted to charge me again for the same service why would I pay twice for something that didn't go well the 1st time. There are plenty other businesses I could take my bag to....what a disappointment!! if you go there it'll be your mistake. read more

I went to 3 different places before I found this one, and he was the only one who was honest with me, and made me feel better about virtually ruining my $250 Michael Kors! He was extremely kind and fixed my heels in a couple of hours. I highly recommend giving this man your business :0) There just aren't enough deserving small business owners out there, but this guy is awesome, and has very reasonable prices as well! read more

Good service and fair price. The craftsmanship was good too. Boris, the owner, is very nice and friendly.

Boris has fixed my shoes over the last 3 years with inconsistent quality. Today I returned a shoe that he previously repaired because the lift fell off upon wearing them for the first time since the repair. He tried to tell me that it was my fault that it came off and he wanted to charge me again at the same price as the first repair! No thanks And, I won't be back. read more

I love a good cobbler and was so pleased to find Boris. I have a penchant for expensive shoes and rescue dogs, not a match made in heaven! Boris took a pair of terribly mauled Donald Pliner sandals and reworked them so one would never know they had been dog fodder. Boris charges a fair price and gets the work done on time. He is one of those rare repair guys who could probably make shoes, not just stick on new heels! read more

This is a great little place! Boris is so nice-always does a great job on putting the red rubber on my loubies and also fixing up all my other shoes as well. Reasonably priced for what I've had done here...rubber soles and heel tips is usually all I need :) read more

Haven't used the service yet, but their helpfulness answering my question about fixing a broken zipper on my golf bag was terrific!

Another thank you goes out to my yelp friends for finding and writing about this great gem of a business! Unfortunately I am very hard on my shoes and I had three pairs of boots that needed new heals. Sure enough, Boris hooked me up for just $12-15 per pair. He told me they would be ready in a week, but called two days early. The boots came out fantastic! If I need more repairs, I will be coming here! read more

I'm not local, but will wish that I were every time I need something done to a pair of fancy shoes! Boris was professional and quick, plus he suggested a sole-saver that I am already appreciating. Now how can I get him to move the business to San Francisco... read more