Worst ER in Northeast Florida! Wait times are outrageous and staff is unhelpful. Drive to…read moreJacksonville or Starke if you actually want to be seen.

Husband had double knee replacement here And the nursing…read morestaff was wonderful! Everything was taken care of and any requests for a drink and pain meds were given on time. It's great to have care here on the w wayside!

Dr Fee with Ascension Medical Group St Vincent was very thorough and explained everything so I…read morecould easily understand what she was doing. She gave me a couple options for treatment. I highly recommend her.

The caring, understanding and loving people make me feel like I'm the only person that mattersread more

I have several doctors and the Wound Care Center that I see in this Medical Building and everyone…read moreis so caring and compassionate! They provide great care, I have a great rapport with each of them and I'm so thankful I have great doctors like these on my care team. Even the office staff who makes your appointments and takes your co-pays are pleasant and nice to work with. I highly recommend the doctors and staff at Dr. Vincent's Medical Center Clay!

Urgent Warning: Life-Threatening Neglect and Cruelty at St. Vincent's Clay County…read moreThis is not just a complaint; it is a warning about dangerous, negligent care received at St. Vincent's in Clay County. I made multiple, desperate visits seeking help, but was repeatedly dismissed, despite clear, concerning evidence in my own medical records. I later reviewed my lab work and CT scans--evidence that was right there in their system--and confirmed with another facility that my condition should have been recognized and addressed while I was in their care. St. Vincent's personnel did not simply miss the diagnosis; they showed no concern and did not even seem to try. This failure put my life in imminent danger. The consequence of this neglect was severe. I have since suffered three serious falls in one week where I was unable to get up and required the life squad to intervene. Beyond the medical failure, the lack of basic human dignity I experienced was appalling. During one of my visits, I was so unwell I could not get out of my car after driving to the entrance. When I finally made it inside, I was refused a wheelchair and can only describe the staff's attitude as indifferent, even dismissive. I watched as hospital personnel were inside, laughing, while I was clearly in distress. I had to be saved by Baptist Health, a facility that immediately recognized the severity of my condition and acted quickly to provide life-saving treatment that St. Vincent's repeatedly denied. I ask the staff at St. Vincent's to imagine if this was their mother, their father, their grandparent, or any loved one who was alone and incapacitated. The lack of care and humanity shown to me is inexcusable. Do not entrust your life or the lives of your family members to this facility. Outcome: Saved by Baptist Health. Warning: Seek care elsewhere. I owe everything to the amazing people on the 7th floor, room 799. Ernesto is a superstar; he consistently went above and beyond, showing a genuine passion for helping people. Eric, the charge nurse, was firm but fair, checking in on me multiple times daily to ensure I was well-cared for and had everything I needed. He even took the time to help me install my vest for walking and change my bandage when it was leaking. I want to thank all the nurses on that floor, I can't say or complain about anything in anyway that they did wrong I was there for 2 weeks. These guys are all-stars! I'm a Baptist family member for life and will never go anywhere else for help."

Good drs friendly punctua.i appreciate the kindness. Close to my house. Will return your phone…read morecalls

Saw the doctor 3 times and finally got what was needed after desk staff kept saying they weren't…read moregetting husbands test results via fax from facility. I hand delivered them myself. Doctor was always a minimum of one hour late for appointment and never gave uplifting or hopeful outlooks. Said he would do shots as a next step but doesn't think they'll work at all. Did not help husbands outlook for his care. Finally didn't tell husband to stop baby aspirin prior to shots went there and staff was completely rude about it saying," haha, nope! Not today, you need to reschedule." So, between the lack of communication from staff and negative impact from the doctor we've decided to cut our losses and go elsewhere. Took it as a sign. Dr. Mounsaro did not seem confident and never on time.

This place is really great I love de biggerstaffread more

No continuity of care, wait to see a provider disrespectful of clients time. False diagnosis were…read moreadded to MR's, medications that were never prescribed added to medication profiles. I attempted to address matters with office manager as well as A. Butler but my concerns were dismissed, and they refused to correct errors. Needless to say, we severed ties, I wouldn't recommend!

We've been going to Family First Primary Care for a year now…read more This has been one of my favorite doctor's office for primary care! Everyone is always friendly and understanding of my needs. The doctor is very thorough with the exams and asks a lot of questions. Thank you Family First Primary Care for all you do and providing great healthcare service for me and my wife!

We are visiting here from syracuse , new york and I can't say enough good things about this…read morehospital system. They have taken excellent care of our family member, for all the people with their trivial complaints , please visit upstate new york and try to get this level of care. The emergency rooms are\nSix or eight hours wait times, sometimes much longer. This hospital advertises , wait times out front , usually under ten minutes. You don't know what you have until you lose it. This hospital is clean, organized.\nAnd you can park for free, that is unheard of in syracuse. Count your blessings.

I would strongly caution anyone considering Orange Park Rehabilitation & Nursing Center based on…read moreour family's recent experience in April 2026. My brother was admitted for care and, within hours, was left in respiratory distress without timely suctioning, and his feeding tube was not even connected, leaving him without nutrition for an extended period. Despite repeated requests, staff response was delayed and inconsistent. Throughout his stay, we experienced ongoing issues with call lights going unanswered, lack of basic hygiene care, and unprofessional, dismissive communication from staff. On one occasion, a staff member spoke to him in a demeaning manner rather than addressing his concerns. Most concerning was the lack of urgency during a medical emergency. When he experienced severe respiratory distress, staff response was delayed, and emergency services were only called after persistent family advocacy. He was later hospitalized, where the findings indicated a severe case of pneumonia. No family should have to repeatedly advocate just to ensure basic, timely care for their loved one. This experience raised serious concerns about patient safety, responsiveness, and overall quality of care. I hope the facility takes meaningful corrective action to prevent this from happening to others.

The staff here is amazing especially the nurses in the ER. Call me weird, but I just love going to…read morehospitals and this looks so brand spanking new inside. Very clean with each room looking like a hotel suite....well maybe not a hotel suite, but it's pretty darn nice AND CLEAN! The views if you're on the 3rd floor facing the front of the hospital overlook the developing highways and have no obstructions. ICU is located on the 2nd floor. The food served to the patients is pretty decent here and the only real issue I observed is that the cafeteria doesn't stay open very late for those of us visiting loved ones and the coffee machine for coffee isn't that great. Otherwise, the hospital is state-of-the-art inside and out with plenty of parking. The medical staff and employees that I interacted with were professional, accommodating, friendly and great with the patients. FYI: If you have to have open-heart surgery from what I was told, they will have to transfer you to their sister location at the Riverside facility.

This is one of the best health care providers in the county. They took very good care of my wife.read more

Nice caring people, great care quality. fast ! I was a…read morebrand new patient and the office processed me like a star! The facility and the people are Great ! Tom Spencer

Avecina Medical -- I am absolutely disgusted, and this is how I feel about the care my fiancé…read morereceived for his repeating ear infections. The so-called "care" I've received at your clinic is nothing short of malpractice mixed with arrogance. The first time I came in, your doctors treated me like I was the problem instead of the patient. They literally contaminated my healthy ear by bouncing back and forth between it and the infected one, as if they had no clue what a healthy ear was supposed to look like. That isn't medical treatment that's incompetence so severe I honestly don't know how half of your staff even passed pre-K, let alone medical school. You prescribed drops that did nothing. The next medication delayed things for a moment, but the infection came right back. And every single time I've returned, I've been dismissed and told to "come back when it's worse." Newsflash: after three ear infections, I know my own body. I don't need your condescending attitude to tell me to wait until I'm in excruciating pain or permanently damaged before you actually do your job. Your doctors strut around with superiority complexes, invalidating patients, and bleeding us dry financially while offering no real care. I'm not some idiot begging for narcotics I've been begging for antibiotics, for help, for someone to take me seriously. Instead, you waste my time, drain my bank account, and put my health at serious risk. And the moment I dared to stand up for myself -- to demand basic respect and actual treatment -- your staff painted me as "aggressive" and kicked me out. That's laughable. I wasn't aggressive. I was firm. That's called advocacy. If your fragile staff can't handle a patient advocating for themselves without spiraling into victim mode, maybe they should find another career. I'm young. I'm in my 20s. I'm trying to keep my health intact while also working and paying bills like everyone else. I can't afford to waste my time at a clinic that behaves like a daycare for overgrown toddlers in lab coats. I can't afford to keep getting billed for nothing. I demand a refund for the last three visits. You didn't treat me. You didn't help me. You insulted me, invalidated me, wasted my time, and put my hearing at risk. Avecina Medical your clinic is a disgrace. Your doctors are a disgrace. And the fact that you are allowed to call yourselves "medical professionals" is revolting. I am waiting for your manager to call me back today but that doesn't change the fact this happened at all and everyone is going to know what you are.

I want there and they just did a covid test and they charge 324.00 for Covid test do not go there!!read more

Terrible terrible service. The staff were not at all nice and wanted to rush me out of there with…read moreno treatment!!! Do not go here at all