ZERO STARS if I could.. I rarely leave reviews, but I feel…read morecompelled to share what happened during my visit to Downtown Bridal in hopes that it prevents another bride from experiencing what I went through. From the moment I arrived, I felt dismissed and disrespected.. particularly by my consultant, Andrea. Despite completing a lengthy online style quiz before my appointment and spending 45 minutes going over what I was looking for, none of the dresses selected for me reflected my requests. I was told they didn't carry anything like that.. only to later find that exact style on the rack myself. Throughout my appointment, it was implied more than once that I was "too big" for certain dresses. I was told multiple times a dress was "too small for me to try on" rather than them offering to clip or pin it to help me visualize. The entire appointment felt rushed and limited--I was only shown five dresses in an hour and a half. When I found the perfect dress myself.. the one I had been describing from the start, Andrea tossed it into the fitting room, left it zipped in the bag, and walked away without any help. In the middle of our emotional moment, me crying because I had finally found the dress... Andrea walked by holding a trash bag and sarcastically said, "Oh, so I guess you've found the one?" Her attitude immediately changed when I confirmed I wanted to buy it, which felt incredibly disingenuous. The aftermath was no better. When I spoke to the owner, Maria, to express how hurt and embarrassed I felt, I was met with disbelief. She offered a meager 5% discount (around $50) as if that would make up for being body-shamed and humiliated on what should have been one of the happiest experiences of my life. She later offered 10% if I agreed to use their alteration services (why would I want to give more money to a business that treated me this way?). Eventually, she rescinded all offers, claiming no wrongdoing after reviewing silent security footage ignoring the verbal comments witnessed not only by me, but by my mom and two members of my bridal party. To make matters worse, I found out my dress hadn't even been ordered despite being paid for in full. Maria tried to justify this by saying I hadn't confirmed I wanted to purchase it...again, despite having paid in full with my mom's credit card. She then said the dress was supposed to be ordered with a tariff, but she will let it go because her staffing did not do their job and that I should feel lucky and that she was meeting me in the middle with the 5% and that she had to eat the tariff pricing ...only for it to magically arrive two days later from their local warehouse that Andrea and her other consultant that was following Andrea around, stated to me when I picked up the dress that it was in the local warehouse that downtown bridal gets their dresses.. why would I had to have paid for tariff pricing? It's hard not to feel taken advantage of. This experience was not only disappointing--it was deeply hurtful. To be made to feel ashamed of your body, to be spoken down to, dismissed, and then gaslit by both a consultant and the owner is completely unacceptable. No one, especially a bride, should ever feel the way I felt that day. I'm sharing this so that others, especially women who may already feel insecure about their bodies, know what they're walking into. Downtown Bridal completely failed me. I will never recommend them to anyone. Brides deserve to feel beautiful, heard, and respected none of which happened here.

Downtown Bridal has a great selection of dresses and exceptional service. Book your appointment…read morewith Susie. She is absolutely the best. She is patient and kind, has great recommendations, and really truly cares about finding you your perfect dress.

Such a great store always receive excellent service…read moreFrequently have found great sales . My favorite clothing store in Salibury.

Horrible experience today when my friend and I stopped in the store to look for a shirt. We were…read moretotally ignored, it was like we were invisible. I have never been treated with such incredibly poor customer service. I finally stood in front of the desk and stood silently waiting to be acknowledged. Finally one saleswoman asked if she could be of help. The other saleswoman made no attempt. I might add that we were the only customer in the store, last customer was completing her transactions. One additional item, one saleswoman had terrible body odor. I will never shop there again.

I bought a couple pair of pants from here and they are literally falling apart, holes are just…read moreripping open everywhere the first time I wore them, this is a fast fashion company and after doing some research it seems their known for their poor quality

I want to live here, so peaceful and they have the coolest bohoest stuff, clothes were so cute,…read moreBoth mens and womenswear, the decor... I wanted to buy everything and set it just like that in my room, the girls working there were really polite, helpful and welcoming, looking for a cool different gift? Come here, looking for something to make your room look cuter? Come here, just bored? COME HERE, the place was nice and clean no harsh smells but it did smell really nice, definitely coming back next time im im Maryland!

Horrible customer service. I was told my order would ship in 3-5 days. It has been over a month…read more I've reached out to cancel my order and get a refund and was told they couldn't do that. Reporting them as fraudulent.

From the owner: Stylish coastal boutique with apparel, accessories, gifts, antiques, handmade items and more!read more

Our salesperson was fabulous. Pretty sure Tavi was his name. He was knowledgeable and very patient…read more First rate and I will tell others to shop here.

Some nice foot ware etc ... they sell but the service sucks. I was in there the last SAT late…read moreafternoon 9/13 with my wife and each time we went to the counter to pay for what we had the girl at the register just walked away as soon as we were ready to pay with no comment or anything. She did it with both of us at different times. We then waited for the other space cadet to finally realize what had happened, and we checked out never to return! And businesses wonder why Amazon is so popular.

When I went to this bridal shop, it was the best experience in my entire life going to this…read moreshop.Best bridal shop on planet earth in my opinio.

From the owner: Provide services to all special occasions. Wedding, bridal, Tuxedos, First Communion, Christening,…read moreBrides maids dress, Prom, Quinceanera Dresses, Sweet Sixteen, Funeral Attire, Church Attire.

I came in to consign, and I had A LOT. I didn't expect the store to take everything whatsoever, but…read moreout of 4 XL totes with a ton of both unused / tags still on designer bags and shoes, and plenty of in-style clothing with tags still on (I lost a lot of weight and wanted to finally clear my closet), they only accepted 16 items -- some of which were not the brand new with tags items (AE, Abercrombie, Aero, Vans / skate shop clothing like PacSun & Zumiez, etc., Coach, Kate Spade, MOSCHINO, etc.). The value of the payout for the 16 items was decent for the # of items, but not for their actual worth, which was expected, I just wanted it all out of my closet! The staff were SUPER nice and so helpful. 5 stars for the staff -- the only reason I gave 4 stars was because of their surprisingly low selection on what they accepted. The store overall was VERY CLEAN and well organized! The store is pretty small (the only location I have been to), but they have a pretty wide selection. I will say that they have a much wider womens selection than they do men's, but still a lot to choose from. The prices are low / moderate for the items. I will definitely come back to shop, and possibly consign in the future. I will warn with consigning to them that they look at the manufacture date tag (usually a small white tag on the inside side of the garment), and will only take items that have been purchased within the last two years. That being said, I had a ton of NWT AE jeans that were purchased over the summer (some staple jeans still in store) and they did not accept them. Some of this was due to their current stock, but I wanted to let everyone know! Overall it was a good experience and I'll be back!

UC is a great place to go if you are selling and also buying. The store is very organized and the…read morestaff are very nice. I always have a good experience there.