So ran out of gas with girlfriend on very busy road. Called aaa after getting the member of etc,…read morewhy not look up by phone number, getting transferred to another aaa due to being in another state and being advised 1 hr to get gas with gas stations fairly close. Officers arrived and were going to tow vehicle. Fortunately good sanitarian helped push car and now have gas. Called to cancel again what a process. Very frustrating

If you ever have the displeasure of being waited on by Maria Slocum, RUN! I have never met a more…read morerude, condescending and unpleasant representative. It's a shame a normally reliable company like AAA has its bad apples. Save yourself the trouble and ask for any one of their other representatives. My favorite part was when she said we weren't military. Guess the last 18 years of my life are a joke. Thanks for supporting the US Army.

What a wonderful trip to Notre Dame in South Bend Indiana. My family and I took a trip to see this…read moreyear's first home opener. Eileen Minor was our travel agent. We stayed in a very nice hotel called the Clover Hotel, it was just 10 minutes from the campus. The flight was great both ways as was the car rental place we were given 2 Jeep Saharas, they were great on gas and on the price. Everything was fantastic. I will definitely call Eileen again when I need a travel agent. Thanks Eileen Minor and Thompson Travel. Paula M.

She's a crook. In jail Our trip leader was great but others…read morelost thousands of dollars when they could not get trip cancellation refund. She gambled away all money from an Italian tour STAY AWAy!

This visitor center is not at all visitor friendly. As I rushed to make sure to arrive here in…read moreplenty of time yesterday to visit during normal business hours only to arrive at 4:01 p.m. and see that they were closed. They are open 10:00 a.m. to 4:00 p.m.. Must be nice. Not only are the hours not so friendly, the parking is atrocious. Unless you're lucky enough to find street parking, you'll either have to risk parking in the hotel parking lot across the street and getting towed, or hope that the four or five spaces around the corner aren't taken and that your vehicle has a very small clearance and you can fit under the awning that juts out. Annoyed as I was, we are staying in the area a few days, so I made sure to return this morning. When I arrived, there was no staff and I looked through the information available myself and found what I wanted. They did have a few cute signs inside, but the center itself is incredibly small. As I was leaving, a staff member did come in and sit at the desk, so I asked them if there was a restroom nearby because the entire visitor center is about the size of my bedroom, and I figured if they had a bathroom I would have seen it. She told me to go outside past the guard and make a left. As I walked out and tried to proceed to the restroom, the security guard told me he would have to search me before I could go back. You'll need to remove all of your items from your person and be wanded and "cleared" before you can use the restroom here. If you think that's uncomfortable, wait until you get into the restroom itself. It was dirty and gross and when I locked the door behind me I saw that there was a secondary door just across from it. That door had a key to lock so I have no idea if that was somebody's office and they might walk in from that direction or if that was a storage closet... Fun right? Then I tried to get some hand sanitizer on my way out, but of course that was empty. Overall I would say this is a very poor excuse for a visitor center. I don't care how historic the building is, the point of a visitor center is to make people feel welcome and want to spend time and money in your city. This is one of the only visitor centers I have been to where I haven't received a warm welcome or help from the staff. They need to do some serious improving.

Staff are very friendly and helpful. Trips and tours are very well organized and they follow…read morethrough with all details.

Our travel guide was Joanne Foley, who was very informative and made the trip fun and easy. It all…read morewent well and was kept on schedule. She always made sure she gave us information on what time to be back and where so everything ran smoothly. I highly recommend her for the Niagara Falls trips.