I will be forever grateful. Went from the worst experience…read moreever (near death) to the happiest and Merriest Christmas.. He is a miracle and I thank Dr.Bell and all the staff for his recovery..

I came in with an emergency case, my cat had gotten in a fight and it's eyeball was punctured…read more Refused emergency assistance and wanted me to wait 7 h to get my emergent case seen. Completely appalling behavior for a medical professional. Will be referring case to appropriate regulatory bodies for review if their ethics.

Not sure why I've just gotten a notification about Greg's reply to my negative review, but here is…read morean update.... Surprise, surprise, Greg P from Mr. Pets never acknowledged responsibility for his rude staff and hazardous shopping area that lead to my injury, pain and frustration, or offered any kind of help, empathy, or understanding. His suggestion to contact a lawyer myself was ridiculous, 3 different lawyers that I contacted told me that as well. Their legal opinions were all the same - the owner of Mr. PETS would likely make getting anything as difficult as possible. He never even gave me the information for his insurance company or any way to move forward. Due to the level of stress I was already experiencing trying to navigate life with one working arm and a toddler, I opted not to go that route. Since he refused to contact his insurance company himself as any decent business owner would do, or acknowledge the incident even happened, there was no information for the hospital and doctors besides my word. The doctor who read my ultra sounds and x-rays missed what was later called an obvious separation in my right shoulder. When the obvious injury was initially missed, I was told to use Tylenol/Advil until the pain went away. It took over a year to find a doctor who would listen and took another look at the original tests. He immediately prescribed me something to help and said that had I been able to push for the physio or surgery when the initial injury happened, I likely wouldn't be at risk of it happening again in the future. I have not returned to the store where I found the prices to be higher than others and the staff to be incredibly rude and poorly trained... Thankful for other options.

Staff don't know their product. Poor training I assume. Employees seem to think they work for the…read moremunicipality. 1 person working while 3 people watch them work. Lineup at the till but the leaners won't open another till. Don't waste your time trying to get service here. Go somewhere else!!!!

My wife's favorite thrift store in the Saanich area! Lots of treasures, and super friendly owner.read more

Unfortunately I wasn't able to view any cats or dogs when I went to visit. Seemed odd, because I…read morereally wanted a companion for my young cat after we lost my 18 year old. I'll just have to look elsewhere.

I am at Creatures often, for feeders. Sometimes you have to wait a bit, but they are always…read morehelpful. My UVE lamp went, it was just past the warranty, It's a chunk of money, so I was worried, Ty the owner was amazing. Every time I'm in, I get friendly service and I love the weekend reptile guy he is a joy. I would recommend them .

Asked for Assistance ignored me for 20 mins then wouldn't sell me feeder gold fish cause they just…read moregot them. There gonna die anyways they are feeders. If you really cared about the animals you wouldn't be supporting the Industry by being in that business. Missed 300.00 sale, sell your product. Stupid. Won't be going there again. ​

My dog was ill when I was traveling through the area. I stopped in to look for a treatment and the…read morewoman working was so helpful! I'm sorry I don't remember her name. It was Thursday July 25 in the evening. They were going to close soon but she spent a lot of time helping me choose a locally made product which worked like magic for my dogs GI issues. She also offered to print an email for me, as there weren't any office stores nearby. Amazing customer service, quality products.

From the owner: Sidney Pet Centre is located in Sidney B.C. and has been serving the peninsula for 30 years. We…read moreoffer the newest and best in food, toys, bedding, apparel, travel, supplies, and supplements. As new owners our goal is to continue to provide great customer service, contribute to the community, and buy local products where we can ensuring we offer competitive prices and support to Canadian businesses. Our philosophy at Sidney Pet Centre is to provide the loving care to your pets that we give our own. We strive to satisfy our customers with friendly and knowledgeable service. We are committed to keeping your pets happy and healthy. We also regularly contribute to the Rescue community, and are currently partnered with Dog Bless and in the process of helping others such as The Cats Cradle

Wonderful home and yard, lots of trails with trees and ferns to play hide and seek. Can't wait to…read moremeet the new pups...

From the owner: It’s a Doodle K9 Service is a small boutique breeder raising standard size Labradoodles. We have…read more1-3 litters of our amazing home raised Labradoodle puppies per year. We are dedicated to the health, fitness and happiness of our parent dogs, thereby ensuring we produce the best possible companion puppies for families.

there are lots of bulk foods available. i really like the…read morestaff there. the store pet is cool. the prices are good. it is near the bus line. i hope they stick around the colwood area. i love the hamster exercise balls and treats. the best of luck, bosley's!

From the owner: At Bosley's, we understand that your pet is a part of the family because we're devoted pet lovers…read moretoo. Bosley's has been providing pets with everything they need to be healthy, happy and active for many years. At our friendly, neighbourhood stores you'll find a great selection of pet food, treats, toys and accessories, along with specially trained Animal Care Experts who are committed to helping you shop the best nutrition and products for your pets. A large number of our stores are locally owned and operated in communities across British Columbia. Step into any of our pet-friendly stores for exclusive brands including Performatrin and Performatrin Ultra - cat and dog food scientifically developed by our in-house nutritionists.

I came across SlowBlink Cattery while looking for a Maine Coon breeder in the Greater Vancouver…read morearea. After a thorough search and conversations with various breeders, I stumbled upon SlowBlink. Mia, the owner, stood out with her extensive knowledge of cat health and nutrition. She was incredibly kind and patient, taking the time to address my concerns about purchasing a kitten without breeding rights. She offered me several options, and we found one that suited me perfectly. As a new cat owner, I valued Mia's ability to accurately assess the kitten's condition based on my brief description. SlowBlink's expertise and the inclusion of first-month insurance provided me with a strong support system in the initial stages of bringing home my kitten. Thanks to their guidance, I was able to confidently reserve a beautiful kitten. I wholeheartedly recommend SlowBlink to anyone searching for a trustworthy and caring place to find their new feline companion. --T and D's mum.

From the owner: Slow Blink Maine Coons is a small, family-run cattery. Our kittens come from the most healthy,…read morebeautiful, well-balanced champion bloodlines imported from Europe. They are raised in a loving environment as a member of our family. We breed healthy, big, stunning, sweet-tempered, gentle, and loving Maine Coons with striking and rare characteristics: odd-eyed, polydactyl, black smoke and shaded silver, large, well-tufted ears, squared muzzles, muscular, well-balanced rectangular bodies, long and flowing tails, impressive lion-like frontal ruff manes, and silky coats that are both smooth and shaggy. We sell Maine Coon Kittens - the perfect furry companions - and make the adoption process as easy and stress-free as possible.

The store is clean, well-stocked and easy to navigate, and the staff are friendly and helpful.read more

From the owner: At Bosley's, we understand that your pet is a part of the family because we're devoted pet lovers…read moretoo. Bosley's has been providing pets with everything they need to be healthy, happy and active for many years. At our friendly, neighbourhood stores you'll find a great selection of pet food, treats, toys and accessories, along with specially trained Animal Care Experts who are committed to helping you shop the best nutrition and products for your pets. A large number of our stores are locally owned and operated in communities across British Columbia. Step into any of our pet-friendly stores for exclusive brands including Performatrin and Performatrin Ultra - cat and dog food scientifically developed by our in-house nutritionists.

A friend took me to this little local pet store for the first time and the people are so friendly…read moreand helpful. Looking around the store, you can tell that they really care and know about pets. The store is packed with a lot of things from bird food to dog toys. They even have dog strollers as well as dog toy puzzles. Items are reasonable priced and lots of free parking.

Fabulous customer service. Ordered an item in for me, communicated clearly about when it would be…read morein AND even offered to deliver it! Keep up the good work!