They are very knowledgeable and efficient. Also, friendly and nice. They are willing to work with…read moreyour insurance company.

Had major slide issues and Alex had major work completed to replace parts and alignment. I had to…read morebring back twice for alignment issues. Also rubber seals were not put on as requested which I identified to get done. My first major trip out, bolts sheered and I was stranded having to call Mobile technician at a cost of $697. I called to complain and upon return I identified and sent pictures of problem. Last I heard from Alex she was checking with technician. I have sent Texts and emails without any communication back. They say they treat you like a family. Not true in my eyes. They have lost my business and would never recommend them to all my RV buddies as well as anyone else who reads this complaint. Only reason for 2 rating is my awning replacement was ok.

I had the pleasure of hiring Workhorse for an emergency RV fix on my Tiffin Allegro RED. With…read moresevere weather threatening & many hours from home, my large awning extended by itself & would not retract. Texas hill country flash floods are no joke, and with the awning stuck I was stranded and could not move to higher ground. Leigh spent 30 minutes on the phone with me Sunday afternoon doing very thorough electrical troubleshooting & nothing worked. He graciously agreed to come first thing Monday morning (he was therefore late to another appt which left him an undeserved nasty review). *** He was friendly, professional, very knowledgeable, and I would absolutely hire him again! *** We eventually had to detach the control module after it repeatedly extended by itself, will need to get a new one.

Leigh was very responsive and very knowledgeable of our Newmar King Aire. He quickly diagnosed our…read moreproblem and provided the services in a timely manner. He went above and beyond providing advice on best practices!

We called Sean because we were scheduled to move our RV and the slide would not go in. He was able…read moreto come to us that day and worked hard to resolve the issue, even calling the manufacturer for us. The slide motor was bad so he was not able to resolve this issue that day. He got the part and came back to fix it. He did a good job and we would definitely call him again!

I do not recommend this business. We called because we heard he was "Forest River Certified". We…read morecalled him to repair a frayed wire to our battery. Low risk, we could have repaired but didn't have the tools and wanted to be sure of the work. He was upfront about the trip charge and hourly rate - however many reputable mobile repair techs we have worked with will not charge more than the trip charge if they can't address your concern. He left after cutting out some wire, taping one end with duck tape (not electrical) and promised to come back once he spoke with the manufacturer. Three weeks have passed without another word other than our check clearing. We called another repair service and it took them 10 minutes to resolve. I would give zero stars if that were an option.

Jason was fantastic fixing up a few items on my Class C RV. He showed up on time, super friendly…read moreand provided so much great knowledge on my areas of concerns. Highly recommend for anyone of need, I will work with Outbound RV Services again.

Had Jason out today to look at the back camera on my rig. He started by cleaning up the mess the…read morelast guy had made. In just a few short hours he professionally re-installed my camera and sealed things up to keep the moisture out. I was very happy with the quality of work, really like that he's is a mobile service and felt his pricing to be fair for the services provided. When we have the need (and I know we will) we'll call Outbound RV Services again.

Had a great experience at Gene's Auto Repair....Good work, punctual, organized, and nice Guys!!!!read more

To be honest... I feel bad that I didn't buy his services to fix my truck... these guys are 1000%…read morethe kindest professionals I've ever come across. I would recommend this A Team Motley Crew. But even though I didn't buy the repair services, the guys still found out what the problem was and even told me. My buddy said he'd fix it... still hasn't because it was a strenuous repair (funny how that worked right!?) yet still I have to give props where it's definitely due and this company gets all the love from me and my family. THANK YOU Gene's Auto Repair people come to your shop on negative emotions with broken cars and always leaves your place of work with positivity. God bless you guys.

Working in a parts store you have to have some sort of knowledge of not only parts but customer…read moreservice, a young man was working around 12:50 today and I showed him what I was looking for today and he didn't look, didn't help, didn't go over to the shelf where I'd been looking at or even look in the computer to see if they carried the item and were just out of stock. Just looked at me and said "if it's not on that shelf we don't have it." Awful customer service. You should at least look into it and offer an alternative (which they did have but I had to hunt for it. I will Not be returning because of the lack of care for customers. He seemed irritated and annoyed when I informed him of this matter. More interested in talking to the other employee than actually being helpful to customers.

Great new location. They offer pretty much everything you need, and if they don't have it, they can…read morecheck other locations. The staff is knowledgeable and friendly. They have a reward point system that really works !!!

I had a really rough evening turn completely around thanks to Justin at the AutoZone on University…read moreBoulevard in Round Rock, TX. I had driven to Round Rock to go to IKEA, and when I came back out to my car, it wouldn't start. To make matters worse, my hood latch was broken. I managed to fix the latch enough to jump the car and drive to the closest AutoZone. When I got there, I went inside and asked Justin if he could check my battery and alternator. He immediately grabbed his tools and came outside to help me. At this point I was flustered and stressed, and when he asked me to open the hood, I accidentally opened the gas tank instead. Justin never once made me feel embarrassed. He was patient, calm, and kind the entire time. Using a flashlight I handed him, he helped locate the latch, opened the hood, and started checking everything. He tested the battery, starter, and alternator, and all came back good. Then, without hesitation, he checked the battery terminals because my dad suggested they might be loose. Sure enough, the grounding terminal was loose. Justin tightened everything down, secured the battery terminals properly, and even noticed the battery safety bracket in the back was loose. Even though he absolutely did not have to, he took the extra time to secure the battery safely into the housing for me. The entire interaction was handled with patience, grace, and a genuinely kind attitude. I arrived around 8:45 PM and was worried the store might be closing at 9:00 PM, but Justin never rushed me once. I know helping customers is part of the job, but kindness like that matters. I was fully prepared to buy a new AutoZone battery if needed, but Justin made a stressful night so much easier, and because of him, I'll absolutely continue being an AutoZone customer. Thank you, Justin. You were amazing. I hope I'm remembering your name correctly!

Don't come here if you want your headlight replaced. I've been getting my headlights replaced at…read moreAuto Zones across Texas for at least 15 years. Apparently they don't do that at this location. The person who I spoke to told me that he "wouldn't know how to do that." Ok bro. I'll go to another location. And I did and 15 minutes later I had a new headlight.

This is the first time that I've had to deal with damage to my RV and a repair shop. I have to say…read morethat I was somewhat nervous as to how the results would turn out. I was thrilled when I saw the work that they did and how flawless it looked. I was very impressed at the level of quality and the detail they achieved in restoring my RV back to great condition. You can see from the photos how good it looks and how bad the original damage was. If I had any complaints it would be a little better communication and letting me know the status of the job. They are slammed with work and I know that sometimes can affect communication. On the flipside though, they worked with my budget and they finished several days before they said it would be done which was AWESOME! The bottom line is that I would definitely use these guys again for sure. They earned my trust and my business and overall I came away very impressed with the whole experience and so I feel like that deserves a full five stars.

Please don't go here. After having my vehicle for 5 months, removing and replacing the turbo…read morecharger and charging me for the work. The owner called to let me know they where "giving up" and could "go no further". They did recommend a more capable and professional shop who diagnosed and repaired the vehicle in a day. Turns out American RV specialist had completely misdiagnosed the problem, according to the actual professionals who fixed the vehicle at an actual professional repair shop. There was little if any care of the the vehicle while it sat there for 5 months, all the plumbing fixtures had to be replaced when we got it back. I wish i read the reviews closer because when I did this seemed to be a recurring theme and has been documented previously.