Renee and Emily at Johnston & Murphy were fantastic from start to finish. I came in to purchase…read moredress shoes for my entire wedding party and they handled it with patience, expertise, and genuine care -- making sure every groomsman was taken care of without missing a beat. Exactly the kind of customer service that keeps you coming back. Highly recommend asking for them

This J&M store was super clean and organized. They got excellent men's collection of clothes,…read moreaccessories and shoes. For shoes there was a whole section shoes on sale, organized by sizes. Prices were 20%-30% cheaper for those. The store also had B3G1 free offer on all shoes. There was one associate working at the time, helping out a customer, while greeting everyone else who were walking in and out.

Russel at the Brooks Brothers Factory outlet was very helpful. He took the time to listen to my…read morewants and made very helpful suggestions. He also was pleasant to talk with and light and joking. He helped me find the dark forest green 3 piece suit with pockets in the vest so I could wear my grandfather's antique pocket watch at my wedding; and a cap to match!

I've been shopping at Brooks Brothers for years, and Michael has always taken great care of me --…read morebut my recent visit to outfit my wedding party truly showed what sets this store apart. Regina and Stephanie were exceptional -- knowledgeable, patient, and genuinely invested in getting us the best possible look at the best possible value. When you compare BB's quality and selection against other luxury clothiers, it's not close. Ask for this team. You won't be disappointed.

Dissatisfied and frankly very upset with the gentleman at the counter tonight November 23rd that…read moremade comments to a different customer after I had issues with my payment and made comments to them about me having no money? Unacceptable. I made full payment with his colleague that was very very helpful and assisted me in switching my payment over. Disrespectful. I won't be shopping there again and would rather do so online. Do better and maybe don't talk OR judge about your customers..... WHILE YOUR WORKING? Just a suggestion?

This Ralph Lauren outlet store is decent and you will find a nice bargain or two but ultimately I…read moreprefer to get my Polo clothing online or at the mall. To add to this point, there are times when The Polo sections at the mall have better pricing and quality. The store is definitely clean and well laid out. The associates are friendly, helpful and knowledgeable about their products. Overall, this is a decent Ralph Lauren outlet location if you want a wide variety to choose from but don't expect many bargains.

It was probably not the best idea to go here on Memorial Day, but I did…read more I was gifted a Greg Norman golf shirt that I needed to exchange. I was already in the area so what the heck. The weather was sketchy so I didn't think it would be too crowded but that was a bad call. The parking spaces are WAY too small! Larger SUV's taking two spaces & you can't blame them. I got to the store & made the exchange & got out of there PDQ!

Review for Charlotte Premium Outlets…read more After relocating to Charlotte from the San Francisco Bay Area, I've kept my same philosophy about shopping: retail prices are optional if you're willing to do a little homework. I'm always looking for quality and value without paying unnecessary markups, and this outlet center has been a very reliable place to find both. I needed professional clothing, shoes, and luggage for work, so I made the drive out here--and I found everything I needed in one trip. One of my best purchases was a beautiful piece of luggage from Travelpro at a great price. Many of the stores also offer additional discounts if you sign up for their rewards programs, which can make the savings even better. Stores I frequent most: * Banana Republic * J.Crew * Ann Taylor * LOFT * Saks Off 5th * Old Navy (very large location with great basics) * Le Creuset -- always fun to browse, even if just window shopping If you have the time to look carefully and shop strategically, you can really find high-quality items here at excellent prices. My personal shopping strategy: * I avoid weekends whenever possible * I park near the Saks entrance, especially along the back row where it's easier to remember where you parked * I shop during off-hours for a calmer, more efficient experience Parking overall is plentiful, and the layout is easy to navigate once you learn your preferred entry point. Another thing I appreciate is the atmosphere. In my experience, the staff across stores have been knowledgeable, polite, and helpful. The overall vibe feels practical and approachable--people are there to shop, not to show off. There are also plenty of restaurants and fast-casual options nearby, so it can easily become a full outing. If you're planning a larger shopping trip, using store hold or will-call services can be a smart way to keep your purchases secure while you continue browsing. As someone who pays attention to value and cost of living, I've found shopping in North Carolina--and the Southeast in general--to be refreshingly affordable compared to the West Coast. That difference alone makes places like this especially worthwhile. Bottom line: Easy parking, strong value, and a wide selection of reliable brands. If you shop strategically and avoid peak times, this outlet center can be a very productive and enjoyable place to find quality items at fair prices.

Nice surf shop tucked in the far backside of the Premium Outlets. Vans Billabong RayBans Hurley's…read more.... lots of surf wear. Good prices . Don't miss this !

I bought a pair of checker vans in August 2021 and the color completely faded. Clearly, the…read morequality has diminished and my money has gone into the garbage. I payed $70 for this shoes to be thrown out. I do not recommend to buy shoes here.

Huge selection of military style gear. Highly recommend checking them out. 5 stars knowledgeable…read morestaff

I was on my way to West Virginia, and of course, I had to stop by here since I was passing through…read moreCharlotte. This store is large compared to the others that I've been to. Customer service was great, the interaction very friendly. I was able to find something while not quite what I wanted, it still worked for what I needed.

I have always liked Nike but never really started shopping here until I met my bf. Nike has…read moreeverything from athletic wear to casual wear and it's something for everyone. It is an outlet store so it is packed ALL the time and very understandably so. I was a little disappointed that a lot of items I wanted to purchase, they no longer had my size but wasn't much I could do. Hopefully they have better selections next time! My bf did find a nice windbreaker for both of us . They are black and with white drawstrings and they are so cute. They match my new Jordan's he just bought for me! I definitely recommend everyone go shop around if they need new Nike gear. I do suggest going during the week or later during the day if possible because the outlet does get busy and extremely crowded during the day.

Located in the CLT Premium Outlet Mall and it has a good selection of items. The process of getting…read moreinto the store, so as to not let a large crowd of people in at once, was to let in a handful of people at a time as others departed. It was a pretty good process in place to keep order. Thanks hope they do have a good selection of discounted items, the only downside is that the sizes were literally all over the place. It was almost like trying to find a needle in a haystack and we were in there for quite a while. LOL! I have seen other outlet/factory stores in a much more organized fashion, so I think it can be improved upon. But that's my only downside to the store. It's a good-sized store and a vast selection for everyone. Parking isn't an issue at all, with an extremely large parking lot all around the outlet mall.