I wish I had a better review to write but I do not. Once my review was read I was rejected by the…read moreGenerations group. I attempted to give this organization a second chance, feeling that after 5 years after leaving this practice things perhaps may have improved. I decided to try again with a different doctor. The office manager, Jennifer, kindly called me to ask why I wanted to be apart of the practice again. I explained that I was willing to give them a second chance, they have several (12) doctors to choose from. Dr. Adams was the one I chose. I was told by Jennifer that Dr. Pelletier and Adams cover for each other so it wouldn't work out for me. I then was told that their billing practices had not changed either..what? No one was talking about billing issues. It was then I knew my review was read. Jennifer said perhaps Generations wasn't a good fit. I said that Generations had been a good fit for 20 years and because of one doctor the experience changed. She then told me "We don't think you are a good fit for US! Good luck to you!" WOW really! So, in a nutshell, time to move on. Happy Jennifer pointed out that the customer doesn't matter, that customer service is not a priority. What could have been an excellent customer service moment for them: "We see you had a poor experience with one of our doctors, perhaps Dr. Adams would be a better fit" "You had a poor billing experience, how could we have done better?" No interest in winning a client back, just pushing them away.

Dr. Pelletier was absolutely amazing throughout my entire pregnancy. She made my pregnancy low…read morestress. The on-call service at Intermed is excellent and always answered even my silliest of questions. She also had an excellent sense of humor and made appointments a joy to attend. If you're looking for an OBGYN I highly recommend her and Intermed!

On Wednesday I took my wife for a consult due to her anemia being way out of wack. Our NP assigned…read moreto us was Jamie. He did an awesome job explaining everything. Jamie has a great bedside manner making everything easy to understand. It's now two days later& Kris is getting her first infusion of Iron. The two attendants caring for Kris are both amazing. Alexis & Erin also have a great bedside manner equal to Jamie's. New England cancer specialist new campus at 11 Rock Row is a magnificent building. Everyone from the moment we walked in to register our visit have been amazing. If I could give 10**********'s I would.

Their billing is fraudulent. They charged the extra fee for an extended appointment (beyond 30…read moreminutes) but the appointment was 20 minutes, for which I have proof. Disgusting.

We are so grateful for the support Natalie provided to our family. From the first meeting, she…read morebrought a calm, reassuring presence. Through our initial meetings, labor/delivery, and our days after she offered thoughtful advice that focused on determining and achieving our preferences days afterward. During labor, her grounding presence, advocacy, and encouragement made all the difference -- she helped us stay centered, connected, and prepared for every step. After our baby arrived, Natalie continued to be a source of comfort and clarity, offering practical tips and calm support. We really appreciated her help, and we feel lucky to have had her by our side.

My husband and I could not recommend Maine Doulas enough! Natalie was kind, supportive, gave…read morehelpful suggestions and cared for our newborn at night as if she was her own. It's a little daunting handing over your newborn (that you hardly know yourself!) to a stranger, but Natalie made us feel comfortable from the start. Thank you MD for all you did for our little family, we will definitely use them in future!

I delivered with Back Cove Midwives at Mercy and appreciated the care I had. I had a longer than…read moredesired labor but everything went as it should have. The nubane came right on time. A natural birth was what I wanted!

My labor was 18 hrs and my darling child was not facing the right way. Um, ow. I had an additional,…read moreexcruciating problem called back labor. Jen was so capable and calm, I can't imagine going through that awful experience without her. I highly recommend back cove midwives and also the birthplace at mercy, where they deliver. Such a skilled group of professionals. I am so thankful for them, they kept my baby and I safe. Ellie has helped me with post partum issues. They are just a fantastic group.

I have been a patient at Intermed for nearly three years and truly love Dr. Coleman, which makes…read morethis review difficult to write. She is an exceptional physician and none of what follows reflects on her. The issue is entirely structural. Over the past year, Intermed has implemented scheduling requirements that make it nearly impossible to access routine care. Getting an appointment requires multiple calls, repeating your full medical history to different staff members each time just to be "approved," and even then telehealth is rarely an option regardless of how recently you were seen. Callbacks are inconsistent at best. As someone managing chronic health conditions, this is not workable. I understand physicians are given tight 15-minute windows and that this is out of physicians' control. But simple visits like medication management or a brief touchbase to relay specialist updates should not require weeks of effort just to get on the schedule. The friction rivals that of a specialist office, which is not what you expect from a primary care practice. Intermed is likely a fine fit for patients who need one annual physical and nothing more. For anyone requiring more frequent or complex primary care, I'd encourage you to weigh that carefully. It's a shame, because the quality of the physicians themselves doesn't match the experience the system creates around them. I will be transferring my care after months of trying to navigate their new system.

Poor communication from staff. Most problematic was not being able to see my provider and saw an NP…read morenamed Casey S who was rude, rough, and just didn't care. May as well have seen Regina George for a provider.

I went here for blood work through quest. But they were great. I arrived super early because I…read morewas already in town (I live over an hour away). At first they informed me it would be a long wait but still checked me in. Then someone else came and told me it would be better if I come back. But I had no where to go. I was like um. I'll wait. I waited an hour. It wasn't bad. And the phlebotomist was amazing. She was kind, gentle, and awesome. I'll be back.

The medical care has been fine but they are so short staffed administratively that they cannot…read moreprovide care. I requested a refill on a prescription two weeks ago. They sent refill to pharmacy but they didn't tell me it needed a prior authorization. When I called last week, they said they had sent it. Today they admitted they did not send it and that they are so back logged that it takes 6-8 weeks for them to submit prior authorizations for routine refill requests. This is a crazy unacceptable detail, and to make it worse they never told me of the delay. When I asked for a phone number to the leadership team, the PA was done within an hour. Previously I had to call / send portal message 4 times for a refill and was then told they were back up and I should call every time I need a refill instead of using the refill line or portal refill. Why can't they hire adequate staff?

Abba is a wonderful organization providing women with free ultrasounds and pregnancy screenings…read more They do a lot more than that, but those were the services provided to me. They made me feel so safe and cared for. At no point did I feel pressured in anyway to do anything or feel anything. They are a faith based organization and they asked to pray with/for me at the of the end of the appointment. I thought it was wonderful as I can use all the goodness I can get. If you are looking for a resource to help put your mind at ease, these wonderful people will be there for you. It's easy to make an appointment and I only waited 5 minutes to see the nurse. She is an incredible person. I feel so lucky and blessed to have found these people.

This is a crisis pregnancy center which means they do NOT provide abortion services. What they do…read moreprovide is inaccurate information about abortion procedures, and implicit shame-based so-called "healing." You're better off going to Planned Parenthood for compassionate, scientifically-backed reproductive care.

I have been to Dr. Kurlanski several times and it has always been a positive experience. She has…read morebeen taping my feet for a few issues I have and that has worked for me without further need for extra remediation thus far. She has many years of experience & I highly recommend her business.

We have had an excellent experience with Lighthouse Foot and Ankle. Dr. Kurlaski took her time to…read morehelp me determine the source of pain in my foot. I did not feel rushed and eventually she did resolve the problem for me. Their office staff is also friendly and professional and is always able to fit us in on short notice when necessary.