This group is one of our vendors and it was my first time picking up and even though it was only 1…read morecarton of tile, and I was quite capable of taking it out myself, the rep Adam walked it out to my car for me. All I can say for my experience is that Adam was wonderful and full customer service all the way. He was friendly, we chatted a bit and his positive demeanor was infectious. I had shown up a bit grumpy but by the time I got in my car and on my way to work I was wearing a smile and I did carry that to work. One of the nicest exchanges I have had with a customer service rep in a while. Thank you, Adam. You made my day. (Barbara - NKB)

We fell into being a customer of theirs, through floorcity.com. FC was excellent, great customer…read moreservice over the phone. However, BW not so much. We ordered some tiles for our kitchen through FC. To avoid freight charges of more than what the tiles cost, we picked them up at a third party warehouse, about 45 mins away. Upon entering, some pleasant employees were outside and directed us where to go. When inside, the man behind the desk, was very unhelpful. He asked what the order number was and I responded with that. His tone of voice replied with "that isn't one of ours" and I showed him the email and pointed of that was the order number as he requested. He then saw the reference number and said "I need that reference number." OK then and I thought to myself, I gave you what you asked before which was the order number, maybe he should've known what their company calls them! I was under the impression that we were an inconvenience to him because we were not a big ticket customer. He had no personality skills, as I am sure most of his job is done behind the desk. He concluded the pick up with "back your car up, they'll be out in a minute" . No thank you, nothing. My advice. Smile buddy, it goes a long way.

Joe and his team are amazing partners in navigating the complexity of coordinating and thinking…read morethrough beautiful tile solutions that align with a whole concept. His knowledge of trends, color coordination and style are unmatched.

Wonderful designer, great selection, great advice. These guys are friendly, knowledgeable and…read moreprofessional.

Dan and his whole team were great. There were a lot of permit complications with our basement…read morerenovation, but Dan handled it all and was fast, efficient, and proactive. Once the permits were squared the way, Dan's team worked lightning fast. Great work at a fair price, I'll be using them again on the next project.

Dan installed LVP in my home. He was great to work with from start to finish. He arrived soon after…read morediscussing the job. He was very courteous, trustworthy and helpful. His estimate was very good and the looks great too. He has a wide array of skills too, in fact I am about to call him for another job. Highly recommended!

Always super helpful, particularly the owner. He took the time to walk me around the store and…read morefind just the right style of tile that fits my kitchen. Competitively priced. As a contractor we've also used them on multiple occasions on client projects. Highly recommend.

I walked in here to find 1 matching white tile for a repair project. I interfaced with two people…read morewhile I was there, and they were welcoming and very helpful. The showroom is HUGE, varied, and interesting. I came away wishing I were planning a makeover involving tile. If I ever need tile, or inspiration for a project I'll be back!

Dave and Alex Galenski remodeled two bathrooms in our house. We loved the first one so much, we…read moreasked them to come and do our master bath too. You can't go wrong with Galenski Tile. They are professional throughout and do beautiful work for a very affordable cost. Dave will bring in specialists to perform the required electrical, plumbing, painting, etc so you get the complete remodel taken care of for you. Easy! I highly recommend Galenski Tile & Flooring if you are considering a bathroom remodel or other similar work.

Dave and his crew did an amazing job and completely transformed the space! Its hard to say enough…read moreabout how much of an upgrade this was at an affordable cost. Just amazing! Couldn't be happier with the process as well as the reasonable cost. We plan on doing the same for 2 more bathrooms and will be calling Dave for those as well!

Called Bob for a complete 300+ sq. ft kitchen tile floor rip and replace. Not only did he offer us…read moreexpert guidance on tile and materials selection, but also worked with the tile vendor to negotiate an excellent price on materials. He went to pick up the materials so we could avoid the delivery charge. At install time, he was able to move his schedule around and prioritize our job, had floor demoed, sanded, renailed, cemented, tiled, and grouted all in one weekend. We appreciated the consolidated schedule because, during this time, we couldn't access the kitchen. His crew is very courteous and take great care to protect surfaces in your property. He's great with communication and very prompt in returning calls. He had a great design sense and he works with a high level of attention to detail. No lie, we are in love with the floor work he did. We are ecstatic with the outcome. We would wholeheartedly recommend Bob for tile work, but I also understand he does a lot more than just tile. We are going to hire him to do our bath remodel next. I attached some pics of his finished floor work.

Bait and switch. Showed up promptly to give a quote, then did not show up the day agreed upon,…read moreshowed up 3 days later, asked for additional 2,000 above his quote, after we agreed, he asked for cash up front, and them texted the day before that he will pass on the job. Delayed me by several weeks. Would not recommend to anyone.

We had a great experience at Cornerstone Tile and Marble. Amy and Bruce Marshall were super…read moreknowledgeable and helped us pick out the right countertop and tile backsplash for our outdated kitchen. We had a dark brown granite countertop and backsplash that needed to be updated and with Amy's help, we chose a white quartz countertop and white subway tile backsplash. The new look dramatically updated the look of our entire kitchen. Bruce and Amy assisted throughout the process and made it seamless.

We recently used Cornerstone for our counter tops, backsplash, and sink and had a great experience…read more They make the process very easy and have a great selection. Would highly recommend!

From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.