Botti Nail has a nice ambience, and although I was the only client there, I liked how the nail stations were separate from the pedicure stations. It was clean and organized, even peaceful. It was quiet and I didn't hear any noise from the street. There is plenty of street parking. I picked the salon because I'm in my dazzle dry phase, and this was a salon that has this product/ training. The polishes were on the wall, but they provided me a sample book that had all the colors to choose from. They did seem to have all the colors in the product line. Eugene did my manicure. He was quick and efficient and did a nice job with the cuticles and polish. I was charged an additional $5 because I picked two colors. The dazzle dry mani starts at $28. All went well until I almost tripped down the slanted part of the floor. All's good and nails are fine. Don't remind me of the time I got a manicure then went to Bob Chinn's for crab legs. That did not go well. I digress. Great experience, nails look good. read more

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Terrible, sloppy, dirty salon. I am shocked this place is in business in HP. Pedicure chair was broken, wires exposed. Didn't cut my nails but looking at the salon, I made the decision not to ask her to. When I asked about their vegan options advertised on their window, the tech told me to just pick my color. There were no vegan nail color brands. Noticed they just wash their tools with regular hand soap, No UV. They take off no-chip the old way that damages the nail. They're not gentle either. My nails have never looked worse. Color all over my cuticles. Nails are misshapen and crooked (photo). read more

I was staying at a hotel in Northbrook and I decided that it had been long enough of where I just want to get my nails done (meaning I did not even remember the last time I did anything to them). Going through Yelp I came across Botti Nail & Spa, and seeing the good reviews I thought I would go and give it a chance. Let me tell you, I am really happy that I decided to give it a chance, although I was initially apprehensive of trying a new nail salon. This salon is beautifully decorated and has a wall of polishes that you can choose from, there is truly a color there for everyone no matter what shade of purple to blue your heart desires. I decided to get a manicure and pedicure and the experience is for sure one to write home about. The pedicure has the most relaxing massage chairs I have ever experienced and has different modes on the remote so you can find what type of mini massage you want. The pedicure lasted over half an hour (did not time it, but assuming through watching Fixer Upper). There was a scrub as well as a leg massage which felt great. My nail tech took extra care of my toes which was great - they were pretty wrecked and she dealt with me giggling from being ticklish. After my pedicure I went and paid, the cool part of this salon is that they have a rewards program so you earn points! At 20 points you can earn a free manicure At 40 points you can redeem a free pedicure There are three different locations, one in Highland Park, Wheeling, and Lake Bluff. After paying for my services, I went over to the nail bar. I was asked which type of scrub I would want - I let my nail tech decide and I got lavender which smelled lovely. Once again my nail tech took the time to ensure that my cuticles were well taken care of and my nails turned out beautifully. I was directed to the drying table which I stayed at for half an hour since I usually have no luck with normal nail polish and wanted to ensure they were completely dry before leaving the salon. I was surprised that once I sat down at the dry bar I received a shoulder and neck massage. After sitting at the table I brought my cute little rewards card up getting ready to pay for the manicure, which my nail tech then informed me that I had already paid for both of my services and ready to go. The fact that I only spent $45.00 for the amazing services I got, really blew my mind as I am used to paying a high price tag for my usual acrylic. I am not from the area of where these salons are located - however, if I am in the area I am for sure stopping in for another manicure and pedicure. read more

Botti Nail & Spa - Interior shot from the pedicure chair - Nail Salons Near Me - Highland Park, Illinois

First of all we made an appointment for 1:30 and did not get seen till 2:15. The lady doing my nails was beyond rude and disrespectful to me and my friend after we would ask how much longer it would take Sora told us it would take an hour and 1/2 for both of us and it ended up being a 4 hour long trip. At the end of the 4 hours my nails were bumpy and my cuticles were torn up. After bleeding and having to sit for 4 hours they charged me $80. $80 is ridiculous for the service and lack of respect my friend and I received. Never going back. read more

Botti Nail & Spa - Nail Salons Near Me - Highland Park, Illinois

I made an appointment for a manicure and pedicure and I had to push my appointment back twice and they were very patient with me. Let me start off by saying this nail salon is beautiful and super clean inside. Upon arrival I was greeted seated right away. I was indecisive about my color and I wanted a very bright neon color in regular polish, which was difficult because all the bright colors were gel. They were so helpful and were trying all kinds of colors to help me find the right one! My nails turned out perfect. The staff was super friendly. The price was fair (45 for a manicure and pedicure). I even got a shoulder massage while my polish was drying. I will definitely be returning and I highly recommend this place. read more

Botti Nail & Spa - Summer vibes - Nail Salons Near Me - Highland Park, Illinois

Staff members were nice but my mail tech was not the greatest! The color on my toes has disappeared! We will not be going back! extremely disappointed!!! read more

These people are absolutely the worse. With numerous other Nail spa's on the same street you would think they would be on their A game always. They are sloppy, rude and do a absolutely lousy Job . Watered down products that don't even last a day Won't stand behind their work and a owner who won't return calls. With so many other places around give this place a pass. read more

Less than a week later and my nails are almost all chipped, she took only 30 mins for my dip so I was skeptical. I also think she may have been sick as she kept coughing, luckily we were both wearing masks and had a screen between us but something to be cautious of. My pedicure is lasting longer but she didn't seem to mind that my water was lukewarm. read more

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They did a horrible job on my nails. The color was defective. It was pink, as I had seen on the samples, then turned yellow a day later. I had gotten my nails done the day before vacation with an early am flight. I left the ugly color on so I could "prove" the awful job. The day I landed I went straight into the Lake Bluff location. I told them what happened. They said that since I didn't come in the next day there is nothing they can do. I explained that I was on vacation. She said, "I understand." They offered to take my polish off for free but no refund or complimentary redo. I had been a customer for 4 years. I will never come back. That is not the way you treat customers! read more

They have a classic pedicure special ($25) Mon-Thursday 9-12. The salon is pretty, appears clean, large selection of colors.That's where the good part ends. I called to get in for this special and was told there was no more room. Somehow, they squeezed me in. The nail tech was cold from the very beginning--almost hostile. Was I inconveniencing her? Annoyed with my feet? After polishing my toes she immediately went to the back room. As a first time customer here, I will not be returning. There are too many other nice salons in town who appreciate my business. read more

THIS WAS THE WORST NAIL SALON IVE EVER BEEN TOO. They told me I would be done in 1 hour 35 minutes it took 2 hours 45 minutes. I had a job interview at 3:30 so I told them I needed to be done at 3:10. Normally it takes 1 hour 10 minutes for tips and dip. I had to miss my job interview because they could not manage their time. They only had one thing for dip so sora kept filing my nails and then eventually made me bleed. She then said tell me if this hurt then I told her it hurts she laughed then proceeded to do it. They then put on base on my nails instead of top coat and started laughing again. She then made me pay $80 for acrylics. I got tips. Then when I tried to tell her how the service was unacceptable she walked away so unprofessional. Never go there Sora is extremely rude and will yell at you. They don't even know how to do nails. read more

I called ahead and asked the price for dip powder with artificial tips, she quoted me $50. I made sure she knew it was with tips too. I made an appointment and she was rude when I asked if they had a specific color and asked me to "look for myself." Once she found the color I was talking about, she proceeded to cut up my cuticles, and there was literally blood she kept wiping up. The dip powder manicure (which usually takes 45mins to an hour) ended up taking two hours. No dip powder I have ever gotten has taken that long. I didn't ask for anything special either. She then went straight to a pedicure with someone else right after and then shouted across the salon to charge me $70. That's $20 more than what I was quoted. Not only was it painful, overpriced and a waste of 2 hours...but two of the nails peeled off like stickers a week later. It obviously lacks any quality. DO NOT GO HERE FOR DIP POWDER. You will be up charged $20 just because the nail tech takes 2 hours to do a simple manicure, and it will be pretty for about a week. read more

I'm only putting one star because there's NO option for ZERO stars. I had gone to this establishment before, but stopped because the service was horrible. That was awhile ago, so I figured I'd give them another chance recently. Reg manicure chipped less than 24 hours, along my cuticle, not the edge of the nail! They accept walks in when they are short staffed, so you're rushed. I went back the next day to show them & said they'd fix it right then but I was going into work. The entire manicure chipped off within 3 days. I called a week later, as my work schedule wasn't compatible with their hours & a holiday was in there. Made an appt, explaining what was the situation. "Fine, come in tomorrow" the gentleman said. I arrive the next morning and the tech had NO idea what I was talking about. The older woman who DID the orig manicure was there. Young person said she needed to call her boss, I'm like "ok, no problem"...as I listen to her tell the person on the phone the date I was originally in and todays date, she's emphasizing the time span. "We can't do that, right?" I finally said forget it. You don't want to stand behind your work, then it was MY mistake to give this place another try. But I did let them know I was going to be posting my experience for others to see. All they want is the money and will rush, giving you a crappy service. Too many other places out there, DON'T waste your time. read more

Bing Bong Hello! This salon and spa has a sleek modern design which is immediately relaxing. The quality of polishes was good. I'll have to Bong them for having a typical selection of colors, typical service, and average prices. Bing Bong Goodbye! read more

I loveee to get my nails did, and definitely have a lady who I'm very mani/pedi loyal to who I absolutely love in Deerfield, but I got a giftcard for a mani/pedi here so I had to try it out. And here is what I noticed about this place: -They don't speak very good english and when I asked about the latest color from an Essie collection, it was kind of an issue finding it. Oh well, I don't need my manicurist to communicate with me, I'm there to relax -The place has a very sheek, modern decor that I liked. That is two stars right there. -The mani and pedi were both just eh, I definitely like the pedi more than the mani, she took her time and used a nice scrub. However, the mani felt rushed and in 20 minutes it was done. I guess that is a normal time, but I felt like my cuticles could have used a little more effort. -The service is also just eh, because I had made an appointment and they were super busy obviously biting more than they can chew that day. So I had to wait an extra 15 minutes. I wish patience was my virtue. Also, I hear that they give you a nice massage when done, mine wasn't so nice, but definitely not a requirement for me. So overall, the place looks ultra cool, but the service and the prices could definitely be a little better. Plus, try to always have the latest collection if you're trying to be competitive with all the Highland Park salons. I don't think I'll be back, unless I have another gift card and in that case, I would ONLY do the pedicures here. read more

The interior was so beautiful, modern ,super clean.It feels very luxurious from all.. I did Classic mani and Pedi.. but it feels Spa mani and pedi.. they using Opi products and good services. .so amazing. .manicure and pedicure including a amazing steps . I say Wow Wow.. I definitely high recommend this Botti salon and I will definitely be back.. I can't wait for next visit. . Thank you jenny..you are best !! She was my technician. . read more

Beautiful nail spa. Decorated with warm colors and very relaxing atmosphere. My reg mani was great. A scrub is used to exfoliate and then washed off. All the OPI and Essie colors you'd expect. Top products for under and top coat. Large drying station. And watch TV with captions while you dry. I will be back. read more

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I have tried both of highland park and wheeling shop. Excellent service with very skilled staffs. read more

I love this place. I will definitely be back here. this place is so clean, has great selection of Polish choices, has nice chairs and nice staff. what more do you expect? it's the things that aren't standard anywhere else that really make botti nail and spa fantastic. also, the price were reasonable, especially considering you get a mini massage. read more

I can't say enough about this place. Very clean, reasonably priced, and my manicures last the longest of any place I've ever gone.

I was looking to get a pedicure prior to my trip out west. Given that it was Sunday, my options were limited, but I choose Botti because I had been there once before. What a mistake! The nail technician who did my pedicure was so aggressive in cutting my cuticles she made me bleed. I had to soak my feet and apply antibiotic ointment for days, not to mention the pain I was in when I walked. I was lucky that I didn't get an infection. Will never go back! read more

Was a walk in to this salon. What a treat ! Very accommodating. Quiet really clean. Lots Of color choices. They were very appreciative for the business. I will absolutely be a regular Ask for Mimi or Judy read more

Horrible customer service. The technicians talk in their language in front of customers, laugh at customers, and roll their eyes when they are on the phone with a customer. You can tell that they dislike their job and feel overwhelmed. They try to fit as many people into their schedule as possible and rush the services. I come in to relax but instead I feel stressed because I can tell that I am being rushed and the atmosphere is tense because the technicians cannot keep up with he amount of customers the manager is booking. My last time I came in at 9:30 for a pedicure and was sitting with my feet in the water until 10 when someone just began my pedicure and the water was cold. No one apologized. After being a regular customer for over a year I will no longer be coming back here. read more

I really like the environment in the spa and I have received decent service. However, the last time I was in they charged me $10 to remove my "no chip" polish. I had not experienced that before and I felt it was excessive. Then too boot, the manicure they gave me lasted 3 days. Boo. I'd rather pay the extra $5 and give the business to the awesome independent tech I know. read more

This place is wonderful! It is quiet, clean and relaxing. The manicures last me the whole week and they do not rush you in and out. They spend time on your massage, use quality polishes and have plenty of colors to choose from. I don't have a favorite nail person there because they are all great! I wish they had better equipment for drying your nails, but all in all this place is far better than its competition around HP. Mani/Pedi runs $45 which is $5 less than everywhere else. A great find! read more

To be honest I've come here before and been really happy this is the first time I've been unhappy with them but I'm not even sure I'm ever going to come back the lady that did my nails was extremely rude I got a dip I looked at my colors and then before she even started putting the color on my nails I asked to resee the colors and she told me no she was so rude the whole time it was freezing inside the salon. And my nails look awful when I tried to look at them halfway through she told me she wasn't done when she really was they look terrible And then when I went in to tell them I was unhappy she told me I was wrong and they looked find and that it was my fault I was cold! read more

Great service, clean and relaxing enviornment - many GREAT massages during and after my mani/pedi (how I rate my mani pedi places - lol). Looks like they dropped their prices in January. I will be back for sure! read more

This place was very clean, &had endless color options. Extremely friendly service Best mani &pedi I have ever had. My nails &toenails look amazing! ! read more

Both times I have been to Bong have been incredible experiences. It is a clean, friendly, professional atmosphere with a great selection of colors! The best part about Bong, though, is that MASSAGES are complimentary with manicures and pedicures. You get a leg massage with a pedi and an arm/hand massage with a mani, and while your nails dry you get a heavenly back massage. A mani/pedi, including all massages, is only $45- that's incredible. Last time I was there I was in a hurry, and they fit a flawless mani/pedi with massages into 45 min. When you're at Bong, YOU are priority. I'd come in from the city just to visit! read more

I originally went to Lotus Nails for a manicure but they were completely booked. Since I was in desperate need of a manicure, I decided to try Bong . The shop was beautiful but the service was NOT!!!! The technician was very short with my questions and comments.To top it off, she took about 2 minutes to check her messages on her phone before starting on my nails. Afterwards I noticed other clients getting a neck massage while their nails dried however I didn't. At least not until I made mention of it. My nails are very pretty but I will NEVER go back to this place. Next time I will wait until Lotus Nails can work me in. This place gets one star for my pretty nails and that's being generous :( read more

Wish I could review specific services so I'm going with 3 stars to counter balance the quality of the 2 services I received. The good - their mani pedis are great, good quality, etc etc. 5 stars for that. The bad - they also offer massages and mine was terrible. First of all, they obviously forgot to put my appt in their system and didn't admit it which irked me. The sheet was so small, my feet stuck out the bottom and were cold the whole time. She didn't ask any preliminary questions about any conditions, focus areas etc. She rushed through it and I am still not convinced she'd had any training to be honest. Then at the end she turned the light on so bright and left the room as fast as she could. To top it off they charged me $10 too much and seemed annoyed when I asked them to correct it. I wouldn't be surprised if they list massages on their pricing sheet to show diversity but don't really expect anyone to book one. Even though the mani pedi was good, I don't think I'll go back because of how they handled my massage. They lost my business. It's Lotus every time for me now! read more

I have been going to this salon for 7 years now. I was so upset with how disrespectful and rude my technician, Tammy, was. I will no longer be going back. What a poor and terrible job. read more

Clean and chic salon with great, and the prices were reasonable. The staff was friendly, lots of color choices, everything is brand new. "I had a no-chip manicure about two wks ago, and my nails still look great!" read more

Went to this salon with a coupon that expires Sept.30 2016. I called for an appointment and mentioned the coupon. They said sure come in. Pedicure was done started manicure and I mentioned the coupon. Immediately they denied the coupon. They couldnt give me a clear answer. Something about new owner. I asked who the new owner was, manager got very upset and frazzled. Fine no problem. But when some young girls walked in asking to be sponsored for a walkathon manager who didnt speak good english jumped all over them! That was not acceptable! Very nice place but manager needs people skills and training. I will not go there again. Kids do not deserve to be treated with disrespect. HP merchants are not like that towards our children and fundraising! read more

This salon is the worst spa I have ever been to. The salon is pretty, but the service is very poor. The technicians are rude, unprofessional and have no common courtesy. While they work on you, they make remarks about you to their coworkers in their language and laugh at you to your face. I gave them the benefit of the doubt three times, but each time they got progressively worse. The only reason I went there was because of a gift card I got, and I threw it out now. I am writing this so that no one else should suffer this bad experience. read more

I am rarely compelled to write a review on Yelp. However, this week I found myself in desperate need of a manicure and pedicure and called Botti Nail & Spa. I have been to Botti on several occasions and find the staff to be incredibly accommodating, and think the spa is clean and comfortable. The nail technician who worked on my nails was Lina. She spent over an hour cleaning and massaging my hands and feet. She was kind and happily offered her perspective on the polishes that I was considering. I have NEVER had a better technician work on my nails. Thank you, Lina! read more

This place is absolutely amazing! Really great service, super efficient, friendly and thorough. Amazing pedicure, I feel like royalty. I come here every time I'm in the area and I always feel so pampered. The salon itself is beautiful and provides a very relaxing environment. The beauticians are super professional and do stunning nail work. read more

They were excellent in helping me to set up a gift for a friend over the phone! Did not even need to be there in person to buy it. Thanks, Bong Nails and Spa. read more

Might have possibly been the best manicure I have ever gotten. The atmosphere was so relaxing and calm and the manicurists were incredible and very meticulous. I would go backin a heartbeat! read more

This place was amazing. I decided last minute to get a manicure and I called them 30 minutes and they happily accepted me with no problem. I walked in and was greeted by smiles and asked for my name. They had a large variety of colors and I asked if I could get a nochip instead and it was no problem. I sat down and it was very clean and quiet, which is something I value when visiting a nail salon. I enjoyed my manicure and the mini massage at the end and it was a very relaxing time. I highly recommend this place! read more