Good customer service. Helpful recycling broken appliances etc. nice people working there.read more

5 STARS! I've been going to Burcham's Metals most of my…read morelife. I was the kid of a sculptor. Burcham's was definitely one of my old man's favorite stops in the Willamette Valley. I remember spending hours there, in all kinds of weather. These days, as I clean out his old buildings and sculpture part graveyards, I find myself back at Burcham's returning some of that very same metal. What comes around goes around. Angie in the yard is really fun to work with and, and Mitch and the other guys always have a smile on their face. Very Fair, Professional, Clean yard with a great group of folks helping you out. I'm not sure you can do better with than Burcham's.

Service is unreliable and office staff is combative if you call with a complaint. Wish there was a…read moredifferent option for refuse service.

From the owner: Republic Services delivers comprehensive recycling; waste and environmental services to support…read moreyour business; home and community. Republic Services Recycling Centers use state-of-the-art technologies to process materials like cardboard; metals; paper and plastics; contributing to the circularity of materials and helping communities and our customers meet their diversion goals.

Apparently, this is the only garbage service company in the Albany/Lebanon area. This is called a…read moremonopoly to not have other options. Celeste was rude and condescending. Every time I tried to discuss the fact that their truck backs down the street for 5-6 house lengths at 6:30am she kept turning the conversation to she can't do anything about the time they pickup, and Residential pickup time can start as early as 4am. I told her I am not dense, I know you can't control the pickup time, the problem is the driver being lazy and backing all the way down the street beeping all the way at 6:30am. I told her if Home Depot can driveway down the street and turn their huge delivery truck around, so can their driver. There is no need to be blaring that back up alarm for the length of 5-6 houses at that early hour. I asked to speak to the owner of the business and her response was, since I was NOT a customer, she wouldn't let me speak to the owner. Wtf?

They withdrew 2 payments from my checking account same day same amount, when I telephoned I had a…read moreperson (female). Explain to me repeatedly the same thing over and over how I must have it set up on automatic payments and also Bill pay. I explained that I did not have it set up that way, I only had it set up for automatic payments. In the past this has happened before and they just reversed the payments no big deal. Not this time after her going on and on, how it must be my fault, etc. then she informed me they could give the money back but it would take 8-10 weeks. Seriously? It was still pending in my account. I said OK do whatever you need to do, she puts me on hold and then tells since the name on the account is my sons since he rents the house she needs to talk to him. I just gave up then. Even though my name is on the main account. I have never dealt with anyone like at Republic, in the past the person I dealt with was super nice and helpful.

Nathan went out of his way to help us get awkward sized tool boxes home. He brought them to us in…read moreperfect condition. He was so professional. It was a pleasure to work with him!

Amazing service for getting rid of a junk car. Nathan was great and was able to tow my car away…read morewithin 2 hours of calling!

Tim and Joe are amazing. We traveled from California to clear out the full hanger (trailer,…read moremotorcycle, tools, clothes, furniture, etc.) of my aging parent. We were on a tight deadline, only in town for a few days. They were very respectful and sensitive to my parent, who was struggling with the emotions of losing and giving up a lot in this move... They handled everything, and in the midst of it all, even found and saved a personal family photo that was stuck in the pages of a book. In the end, my parent didn't remember the cost and became angry and rude. Tim was calm, patient, and handled the situation like a real pro. Thank you again Tim.

My name is Pamela and this is in response to Tim. I never called your employees names. I would…read morenever do that. Your employee was swearing and yelling because he wanted to go to a beavers game. You are unprofessional and I didn't want him to rake leaves or do yard debris. shall I post all of our text messages? He left debris everywhere, he wasn't going to throw away stuff. There was a pile of construction debris that you did not take. You also told me he could take down a small structure. I sent you pics of everything and you agreed. your price went from $250-$1000. You sir are a crook

Last Monday was our regular pickup but our debris was not picked up. On Tuesday I called Republic…read more She said she could see no reason our debris was not picked up and said she would schedule a special pickup on Wednesday. Wednesday came and went so on Thursday I called Republic again. The lady said there didn't seem to be any reason why they hadn't come on Monday or Wednesday but would schedule a pickup for Friday. Well, it's Friday and no Republic. Our can is full which means that we will not be able to remove any of our removing plants that would normally go out this coming Monday. Service leaves a lot to be desired and customer service obviously has fibbed to me just to get me off the phone! Not a happy camper! Friday 1530 - the truck came and picked up the debris. All is well now!

Apparently not having competition means not having good service. We have consistently received very…read morepoor service from Republic services for several years now. Not being able to contact somebody locallin the local office is extremely frustrating. The current situation is we have been waiting for three weeks for a new yard debris can because the one we have has a broken wheel. Every week I call and they have a different reason for why it wasn't swapped out and assure me wil at our next trash day. Still waiting...

Fast comms, friendly service and good price…read more Took some old office chairs, cabinet, printer and PC case. Lots of bits hanging around since we moved.

Updating to post this review on behalf of my dad: Adam from…read moreRecycling Relief came out the day after he called, loaded up a trailer piled high with stuff, and just got it done. My dad pointed out what was going and what to stay, stepped back, and that was it. He's already got more to go and will definitely be using them again.

I am reviewing the resale store at 916 NW Kings. They offer a really earth-friendly service by…read morereselling useful products at reasonable prices. I love when they have their $1 sales, but the crowds on those days are crazy. They are only open on Saturdays, so do have to navigate around other shoppers. The items are organized and the staff are very personable and helpful. It's great supporting a local small business that does a few helpful things for the community: 1) steps in to declutter or remove unwanted items 2) sells items at a decent price to residents in their community 3) keeps items out of the landfill. They have an intelligent business model.

Great service, showed up as expected, great communication. They were able to haul away my old desk…read morewith ease, and load it on a very full pickup truck. Securing it on top.

I recently hired Junkluggers to empty out a small storage unit in Eugene, after struggling mightily…read moreto find someone who was willing to do the job remotely and not meet me on-site. I found Junkluggers on Yelp and they were absolutely FABULOUS to work with! I was able to set up an appointment online, and they quickly followed up with an email to confirm. I also spoke to them on the phone to triple confirm that this job could be done remotely and that we could handle payment over the phone. They were more than happy to accommodate. When the appointment day/time arrived, Dakota from Junkluggers called to let me know they were on their way to the storage unit, then called me from the unit to let me know they'd been able to access it and to give me a quote based on its contents. He then called me back about 15-20 minutes later to let me know the job was done, and took my payment over the phone. Within a few minutes, their receipt was in my email and the job was done! I cannot stress how difficult it was to find someone willing to do this job, and how happy I was to finally connect with a reliable, dependable, professional company like Junkluggers after having talked to so many companies who were the exact opposite. Thank you, Junkluggers. What may have seemed a relatively simple job for you provided me with a huge level of relief and took one long-lingering task off of my to-do list!

Had Tim and David out to pick up our junk. They were prompt, quick to get things cleaned up, and…read morethe price was right! I will use this company again and highly recommend this place. I wouldn't even bother looking any further.... Your junk belongs here.