As a budding 66 year old beginning violinist, I am pleased to recommend 5 stars to this great shop!…read moreThe shop is very helpful, patient and friendly, and not at all snooty to this neophyte, even when obviously real musicians were shopping there, and where one's lack of experience describing what you are looking for could be noticeably embarrassing. A great local asset for all musicians!

Thomas Musical Instruments is quality and great value. Great service and knowledge. I would…read morereccomend them for service and rebuilds

I gave them 2 of my guitar for set up and evaluation for the fret work. They did a great job…read moreexplaining me what my guitar could benefit from and their explanations were very reasonable. They told me that I don't need fretwork. Just set up. I left my guitars there for one week and when I picked it up I was very happy with the outcome. Guitar is playing better now. People that work there were very friendly and helpful. We had a minor issue with scheduling, but eventually they did their best to fit me in and it turned out perfect. The price is affordable, especially for the service you get. Highly recommend.

Wow... World class Plek fret work, set ups and more in Santa Cruz! Outstanding repair work by…read moreprofessional, friendly and knowledgeable industry veterans who truly care about what they're doing. Timely turnaround, reasonably priced. I wouldn't bring by guitars anywhere else.

PROS: They did a fantastic job of tuning, cleaning, and…read moregetting my Ibanez S series with floating tremolo playing like new! The two people I deal with were very kind, talented, and hard working. CONS: Their business organization isn't the best: phone calls and emails went unanswered and timelines weren't met. However, this was during COVID and over the holidays and New Years. Given those circumstances and how great their work is, I am still giving them five stars. Local music shops over Amazon.

His computer was down and he was short staffed but he still was willing to open up the door and…read moresell us strings. Very friendly. Way cool shop too!

I went in to this jewelry store that I've never been into looking to do some business with them. I…read morehave never felt more insecure about myself as soon as I walked in I felt extremely judged by the three women that were working there I wanted to do business there with them, but I was so mad that I just left the store and was really upset so I would not recommend the jewelbox

Jennifer helped my brother and I pick and design a ring for his engagement. She worked with us on…read moreher days off and made sure we got the ring in time for his proposal this last weekend. We could not have done it without her! The ring turned out beautiful!

-lack of customer service -they don't buy men's accessories…read more -i would call before spending money on gas to get here because sometimes they are closed and hours differ

In and out ! Very fast service thank you…read more Would come again and I do recommend. Sold a 14k ring and they gave me top dollar

Not many jewelers are open on Mondays. Harry and Son are....with Jack Justice in the back working…read moreon custom jewelry. My friend and I had wanted to pop into a jeweler - so we tried one downtown Morgan Hill but it was closed Monday. So I google search for others and we headed over to Harry's. Closed until 1:30pm- we walked next door to Hobby Lobby to shop around a bit. Then went back. Walking inside the store you can tell that this is not really a jewelry store - it is more a custom made jewelry store where Jack will make your dreams come true. I saw from the sign that he will rhodium your white gold jewelry - and seeing that one of my rings needed some work done - left it with him ($75) to work on. Now this is one of my favorite rings, with my dad's baguettes from his wedding ring in it, made for me from a different jeweler - but I felt comfortable with Jack to do this. I just had a feeling I could trust him. About two weeks later when I had the time to go back (He had told me 3 days) I was able to make it into his store - and the ring just looked great, polished with the rhodium placed back on it to protect it as best it could. Now with the trust built in with his work - I asked him to make my wedding band for me. And he is working on that now. I'll b back soon to leave another review on that item!

They fixed my watch (replaced the battery). They worked quickly and guaranteed their work. The…read moreowner was very polite and friendly. I will be back!

Amazing care for the instrument. Goes the extra mile and their experience shows in the quality of…read morework. Can't recommend enough!!

I brought my Japanese jackson kelly to Mike because there were some playability issues on the…read moretreble side and also some fretting beyond the 14th fret. This guitar had nickel frets and licensed floyd rose that played terribly. That's until Mike transformed it into a beast with big SS frets and a gotoh 1996T Bonus: Mike hid the tangs of the frets for additional looks. Bonus2: he did it in half the time and for half the price other luthier in SF was quoting me

Andy is very knowledgeable. He has helped with 2 used amps. One needed new 6v6 tubes which he…read morereplaced and solved the microphonic issue. Next i was looking for new (used) amp, he helped me understand the best options for the amp i was looking for. Then he checked out the amp to let me know any areas of concern. Andy is my go to guy for any amp issues. Highly recommend Andy's Amps!

Andy does great work! A couple years back, he fixed my silver face bandmaster and converted it into…read morea combo with a custom baffle. Needed a smaller amp too so Andy built me a Princeton Reverb with a bunch of mods in an old musicmaster bass combo. Custom faceplate and all. Super knowledgeable and friendly. Highly recommended!