I went in to this jewelry store that I've never been into looking to do some business with them. I…read morehave never felt more insecure about myself as soon as I walked in I felt extremely judged by the three women that were working there I wanted to do business there with them, but I was so mad that I just left the store and was really upset so I would not recommend the jewelbox

Jennifer helped my brother and I pick and design a ring for his engagement. She worked with us on…read moreher days off and made sure we got the ring in time for his proposal this last weekend. We could not have done it without her! The ring turned out beautiful!

I have never had so much fun at an antique shop, this place is amazing! The people running the…read moreshop were very welcoming and kind. The prices were very reasonable and the items were lovely. The space is large enough to accommodate a lot of different items and they created little nooks with different themes that were beautifully coordinated. We bought a console table that was so pretty and are already enjoying it in our home. Thank you, Ashford's Heirlooms :). I look forward to coming back.

Great selection of antiques. Also the employee today was extremely helpful and knowledgeable .read more

I came in to look at jewelry, and Ashley was absolutely wonderful! She was friendly, knowledgeable,…read moreand very informative about the different pieces I was interested in. She took the time to answer all of my questions and made me feel comfortable throughout the entire experience. As an added bonus, she even cleaned my jewelry, and it looks amazing! Her attention to detail and excellent customer service truly stood out. Thank you, Ashley, for going above and beyond. I highly recommend working with her if you're looking for a great jewelry shopping experience!

I walked into this jewelry store just to look for a crucifix to represent the loss of my daughter…read more I was greeted by Marco and he took the time to go over and show me each and every option. Marco was very kind, considerate and very knowledgeable in his job. At the end of the visit, I purchased a beautiful crucifix thank you Marco for your patience.

Yarely and her team are always eager to go above and beyond to assist me and my wife. We have been…read morea loyal customer for over five years, and they have never failed to deliver exceptional service.

Great Service and Customer Care, had an issue with a necklace and Alejandro took care of my issue…read more I will continue to shop ar Zales, plus great prices. I highly recommend visiting Zales Jewerly in the Outlets.

Thank you Tricia, Brandy and Juan for all your great customer service. Tricia and Brandy you both…read morewere exceptionally helpful, knowledgeable and really helped me zero in on exactly what I was looking for. This is my second purchase with this store within the last year and a half and no doubt I will continue to give you my business. Thanks again!

Absolute WORST experience ever. I went in to pick up my fiancé wedding band we had bought 2 weeks…read moreprior and also check in about my wedding band and engagement ring that I had sent off for cleaning and sizing. They put my rings under a different name and email address. As a result, my home address and pictures were sent to another person who I have no idea who they are and have never met before. If I had not gone in to pick up my fiancé ring and check my order status they would have never caught the mistake and the other person that my order was under would have received a notification email to come pick up their ring, they could have come in with their ID and walked out with my rings. I know this because the employees confirmed that if I had not caught it that would have happened. On top of making an incredibly huge and extremely unprofessional mistake that could have cost me my wedding band and custom engagement ring, I was told that this was the first time this has happened but "no harm was caused because it was caught just in time". This was truly disrespectful because I was the only reason why this mistake was caught and there was a true lack of remorse from the management and staff. I ended up leaving with an extreme distaste for Kay Jewelers, no solution, no rings, and no change in the name on the order. Yes that's correct, they still have my order under a completely different persons name, a stranger no less. This was the first and very last time that I will be shopping here. I strongly advise you stay as far away from this store at all costs. TERRIBLE.

I highly recommend John's Jewelers! From the friendly and professional demeanor of the staff to the…read morequality of their work, I hold this business in high esteem. As resident of Watsonville, I appreciate the fact that I don't have to travel out of town to find a quality jeweler.

HONEST. Went back to John's Jewelers because they repaired my gold chain necklace beautifully…read more This time, I had a pair of ruby studded strawberries that need to be converted back to earrings. I asked the Gal behind the counter, "By the way, are these rubies real?" The Gal whips out a laser scanner and scanned the stones in front of me -- and showed me on her readout, "Ruby." She scanned the other stones: they showed as "Garnet" and "Diamond." Another jeweler in town told me the stones were fake and offered me $350 for them. The Gal at John's Jeweler's gave me proof -- showed me the readout that the stones are real gemstones. John's Jeweler's is going to do the repair -- because I trust them. If you need jewelry repaired or want jewelry with real gemstones in it, go to John's Jeweler's. With fine jewelry, you gotta work with people you trust. Thanks, John's Jewelers.

Had a wonderful experience at Jared. I was helped by Melissa. She was very professional, nice and…read morehelpful. I brought in a diamond that I wanted to be set in a yellow gold setting as a gift for my wife. Melissa showed me a few style and I found one that was perfect. The price was perfect for the stones included and the style. I had lab created pave stones and my center stone that I purchased was lab created as well. Everything went smooth and it took about 3 weeks to get everything set and sized. The final result is stellar and pictures don't do it justice. I highly recommend Jared.

The staff is AMAZING and very helpful. I have been coming to this location for a couple years now…read moreand I recently had a mishap with my two necklaces. They were so tangled together in the biggest knot you can imagine. The chains on the necklaces are very small and after working on them for two hours, I couldn't take it anymore. I brought them in for some help and Simin and Veronica were so patient and kind; they worked diligently and they finally unraveled my two necklaces and I couldn't be any happier!! I will always be a customer to Jared's. Beautiful jewelry and even better staff!

This is a gilroy hidden gem. I needed my watch repaired battery was death. I brought it here and…read morethey gave jt to me back like in 5 days. I only paid like $30 way cheaper that in the mall or the place i use to go in san jose. Yecenia the owner is very friendly and also has fair prices. Its a big store you can find almost anything in here. Pro tip: just go inside the "mall" and head straight to the back to the left you will find this little jewelry store.

I brought in two passably decent watches for battery replacement and an extra link. They didn't…read morehave the link, didn't call to offer to order it, just replaced the batteries. What pissed me off more was that they threw both watches in a literal sandwich bag and now the face of one watch is scratched. Lazy, sloppy business. Though the store is pretty cute this isn't an actual jeweler it's just some random woman who replaces watch batteries in her spare time.