Being new to the area I wanted to find a salon that would be close, skilled and enjoyable…read more I feel fortunate in my choice of this location. I'm not sure if the name is accurate lol. They were available for a same-day appointment, reserved only a few hours in advance. The only detractor of the location are the parking costs of being in "Downtown" New Westminster on a Sunday. From the moment coming in to the salon I was joyfully greeted by Trish , who was happy to accommodate my request for a little distance from other unmasked customers, even though it meant starting up a new pedicure chair. As an immuno compromised person, I still take care in enclosed spaces. I can sometimes be made to feel a burden by such requests even with available space. There was a substantial amount of nail polish colours to choose from and no extra charge if you selected something sparkly. My nail technician, Amy, was friendly and professional over the rough state of my feet. When you have a busy schedule and pedicures aren't possible, some places put a lot of effort into trying to make you feel bad about your feet being rough. I was very glad that this place wasn't like that because it definitely changes the enjoyment level of something that is meant to be a relaxing bit of self-care. Trish noticed my broken fingernail and suggested fixing it. she said the price for, a polish change versus full mani was only five dollars so I went ahead with the full Mani Pedi. There was a bit of a hiccup with both my color choices not coming out the way they seemed on the examples but both Trish and Amy were helpful in sorting it out to my satisfaction. Amy thoughtfully touched base with me throughout the Mani Pedi to make sure that nothing hurt and I was feeling OK. Lovely service that included hot towels and leg massage. I look forward to visiting them another time.

Really enjoyed the experience of world-class service in this brand new, beautiful, Covid-smart…read morefacility, on Columbia. Jeanie and Tui worked well together, responsive, most pleasant, and with great skills. I enjoyed what I can only call the best pedicure I've ever had, and I try to get foot massages/pedicures every chance I get when traveling. This was reasonably priced, came with foot and calf massage after a nice warm soak, exfoliation, toenail cuticle care, buffing, 4 coats, hot towel, bottle of water, all delivered to me in a full on massage recliner. Pure bliss. My daughter was equally pleased with her dip gel manicure and Eyebrow Threading. She found both to be quick, efficient, most reasonably priced, and professionally executed. Great choice of colors, too. We will definitely be back when next in the area.

Updated review: I've been going to this salon for quite some time now for a cut/wash/style. I…read moreusually see Tanya (I believe she's at this location every other Saturday) and she's been amazing! Absolutely love her! Elnaz is also amazing at this location and she's currently renting a chair there. Either one of the are great at what they do.

Well, I booked my mom for Tulasara facial with Bahar last week, it was great as my mom said…read more She had wonderful and enjoyable time with her and after one week she can still see the result on her face skin. And also she said Bahar was so sociable and kind and took care of her. I will strongly recommend her to my friends. I'm gonna book for myself,too.

I wanted to share another experience I had at Trinity Spa from a previous visit…read more I've been going to Trinity for the past 6 years, and my favourite spa consultant is "Sun" Sun is truly special. She always listens to my needs, and my skin leaves feeling deeply hydrated, refreshed, and glowing. She takes her time with every step -- cleansing, masking, and extractions -- and I especially love her gentle touch during the facial and upper body massage. Her hands are magic and she creates such a relaxing, nurturing experience. I book my facial and eye treatments with Sun once a month because I love how well she takes care of me. I've recommended Trinity Spa to my neighbour, friends, and family, and I highly recommend them to anyone looking for a calming, luxurious self-care experience. The spa itself is beautiful, peaceful, and welcoming from the moment you walk in. The front desk staff are always friendly and professional, which makes every visit feel extra special. Trinity Spa is truly a wonderful place for all your spa needs.

I had Inmode Mini Fx done here and my tech Lina did such an amazing job of explaining and talking…read moreme through the process. The treatment was great, I'm hopeful the results will be good as well. Hailey (spelling?) at reception is so kind and informative, too!

Awful experience. After 4 hours salon session, I had to leave with damaged hair, involving…read moreprolonged bleach, dyes, & harsh chemical processing. 3 different (not matching) colours. Two days later, I had a trip abroad with a damaged hair. When back to Burnaby and contacted the salon, no excuses, just bla bla bla. "It depends on your hair"! Not professional at all.

Loved my experience with Younwoo! A very relaxing visit with a great new cut, thank you!…read more Younwoo's professionalism and attention to detail for my cut were both appreciated by me. 100% recommend her talent.

I had a really great experience with Ashley…read more This is the first time I've really changed my hairstyle besides a balayage 2 years ago, and she did such a good job easing me into it. She has a great personality and there's never a dull moment talking to her - also she did a great job at my hair, and made sure I knew the proper upkeep before doing anything! (Which I think is super important.) Highly recommend this salon and Ashley. Really impressed with how everything was handled covid-wise as well - everyone was in masks and distancing.

Casual and cosy interiors with amazing staff. All safety measures taken due to Covid-19. Right when…read moreyou enter, your temperature is checked, hands are sanitized and most importantly you r instructed not to take you mask off . All hair stylists wash their hands but also sanitize them regularly. They sanitize their stations and their tools. My stylist mesh was sweet girl who knew alot about thin hair which is my type. She took her time to give my hair a brand new transformation. I would say her hair cutting was quite fast as if she use scissors more often. Anyways i had great time. The saloon is clean and people are happy.

Great place, ask for Laura...best stylist you will ever find. She is also a devout Christian so if…read moreyou need encouragement or just someone to talk to if you are hurting...see Laura.

I had one of the most unprofessional salon experiences I've ever encountered…read more I arrived for my appointment and sat in the lobby for 10-15 minutes with no one at the front desk to check me in. Not a greeting, not an acknowledgment--nothing. Eventually, I had to walk into the salon myself and ask if anyone could assist me. At that point, I was told that I had arrived 10 minutes late and that my appointment would not be honored. This is simply false. I was physically present in the space the entire time. Instead of taking responsibility for the lack of front-desk staff or checking their own system, they chose to deny reality and blame the client. When I asked to speak directly with the stylist assigned to my appointment, I was told she was already with another client. That raises an obvious question: how did another client get slotted into my time when I was already there waiting? This was clearly an internal scheduling mistake, but rather than owning it, the staff doubled down, lied, and refused to help. I booked this appointment two months in advance, planned my day around it, and it was especially important as it was right before my birthday. Instead, I was dismissed, spoken to condescendingly, and left without any service or accountability. Mistakes happen. What's unacceptable is gaslighting a customer, refusing responsibility, and hiding behind excuses instead of offering a solution or even a basic apology. If you value professionalism, honesty, and respect for your time, think twice before booking here.

I had an all over Colour, foils and a haircut. My stylist was Dana and she was fantastic. She…read morelistened very carefully to me, she looked at the pictures I brought and she made suggestions. I was extremely happy with my Final Cut and colour and will absolutely be booking Dana again!

First timer here, but I happened to be in the area and need a cut. They were able to fit me in day…read moreof and I believe it was Sierra who took care of me. She was very sweet, professional, easy to talk to, and really attentive to your wants/needs and detail! She took her time to be sure everything was perfect and even gave me some samples of the products she used on me that I said I liked. Clean, charmingly decorated salon, super friendly staff. Would return, and recommend :)

I've been having my haircut done by Sarah since my first visit in October 2024. She understands my…read morefine straight hair and trims it to give it more texture and volume, but without overdoing it. Lively and lovely to talk with as well. Would like a good hair massage as an added bonus though. Mila C Shakya, White Rock BC

I have been getting my roots and hair cut by Serena S. for many years at HoneyLush Hair Studio. I…read morelove the vibe and the products they use. The head massage is a nice bonus for some relaxation. I have visited other stylists there too and they are all skilled and everyone keeps up with the latest trends. Highly recommend!