Discovered this place while I was on a layover. I had to fix 2 broken nails very quickly and change the gel polish. At first I found it very pricey compared to Montreal but it was definitely worth the price. The lady was very fast since I told her I was in a rush but she still managed to do my nails with Perfection!! I def recommend and I would come back again. read more

BeautyWorx Spa - Hair Salons Near Me - Vancouver, British Columbia

I bought two Social Shopper coupons for this place because of its convenient location to my office. I walked up there one day to book an appointment for early December. They told me that they don't have their December bookings yet. So I told them, if I'm the first to book an appointment in December than my appointment should be confirmed. They said, "well we'll see. We can't guarantee you anything." How can you not guarantee me a booking in December if no one else is booked?!? If this is what the booking process is like, I'm a little scared to even book an appointment. read more

I wish I had read the reviews of Beauty Worx before I had walked through the door. I like most people on here bought a Social Shopper deal, actually I bought two. I knew I was going on vacation in December when I bought the deal, so I thought this was a perfect way to get my nails done before hand, and to try out a new salon. I booked my appointment in November, so that I could get them done right before I left. 2 weeks before my appointment, my work decided on the date of our Christmas function, so I had to call and change the appointment. I made the booking, but the guy who I spoke to on the phone seemed to not understand how the scheduling worked, and then asked if I could come earlier. I explained that I worked until 5, and I would be there as soon as I could, but for sure I would be there for 5:15, he was reluctant to book, but did anyways. The day of my appointment came, and I was a few minutes late arriving. When I got to the salon, I was told by the man at the front that he had called my cell and left me a message saying that if I wasn't there in 15 minutes my appointment would be cancelled. Nice to know they have a bit of leeway. They sat me in the hallway until the foot bath was ready. No one offered me a drink, or to take my coat, or anything, I felt awkward sitting and waiting. Vanessa was the one who did my mani-pedi, and I thought she was great. Professional, and personable. She helped me pick a colour from their limited colour choices. I got to know Vanessa, and by the time I left, I felt as though I had known her for awhile. In the middle of having my pedi done, the guy from the front came in to ask Vanessa if she could do a walk-in massage, and if so what time. She told him how long she would be with me, and agreed to do it. She went back to working on my feet, and then he came back to ask which bed in the room she would be using. So, she left me to show him. Which I felt was weird, and sorta unprofessional. He then came back a few times, almost to check on how far along she was with my mani-pedi. When everything was finished, they didn't have the UV driers, instead I had to fan my nails and blow on them. For a place that did nails, I thought this was weird. They did have the OPI quick dry nail drops which Vanessa applied a few times. When I left, my nails were still sticky, but I wanted out of there and to get home. By 11pm my nails were still feeling tacky. This morning I noticed that the polish was pulling away from my cuticles, and that I could peal off the polish. I wrote to Beauty Worx and explained that I was dissatisfied with my mani-pedi due to the fact that their polish was pealing off. I didn't hear anything, until their receptionist called me this afternoon. I thought it was due to my complaint, but it turns out it was due to the fact that they still had me booked in for Wednesday, and had not changed my appointment in their schedule. I told the women of my pealing polish, she put the phone down, and after a few minutes came back on to tell me that they only had a 48 hour policy. Since I have a work function, and my trip booked, I am unable to make it, and they were not accommodating when I suggested having it done when I got back. I feel they made up the 48 hour policy because I made the mistake telling them I was busy and could not come before my vacation. read more

Randomly walked in off the street. Cleaner than the normal salon in my opinion - the woman also did a meticulous job. I dont think I've had a pedicure with such care and attention to detail in a while. While it's not cheap by any means ($40) the value is there. Will come back for sure. read more

I only stopped in to have my nail color changed, but when I saw how careful and precise everyone was, I decided to get a manicure and pedicure. I'm very glad I did! Thank you, Tran! read more

I've noticed terrible reviews from people who have purchased social stopper deals. Isn't the point of posting your Business on a deal website is so people can receive a sample of the services you provide and if they like what they receive and find it to be excellent service then they would return and pay full price? Also recommend the business to others? It appears as the owner feels that the people who do purchase a voucher from this company should and will receive below par service. I can just imagine how much business has been lost by the terrible customer service that comes from the own manager/owner. If people like what they receive from the deal they purchased do you not think that they would come back and pay full price for great service? I know I would come back. I was going to call this company to do the mani and pedi's of my brides maids as a treat but not anymore.... read more

I dropped in for gel polish manicure.. Jennie did such an amazing job on my nails. This place was cozy and relaxing (a bit warm though) and Jennie was absolutely friendly and attentive. read more

I got my hair colored and styled here and absolutely loved the result! The color and highlights look so natural, I am getting compliments on my hair constantly. Elizabeth was a great stylist, she taught me how to style my hair during the appointment so I can re-create it at home! Cozy atmosphere and knowledgeable staff. I won't be getting my hair done anywhere else... highly recommend Beauty Worx! read more

I walked in today and asked if they could squeeze me in for partial highlights. The stylist said no problem and got me in her chair right away. She was pleasant, funny, and overall had a great personality. I think her name was Sarah. Anyhow, the location was great! I got to sip on the starbucks coffee she provided for me and watch people walk by on the drizzly afternoon. She gave me the exact shade I wanted for my hair and even trimmed it for free. Overall i thought the salon was small but had a great atmosphere, and the stylist was wonderful. I will come back again. read more

T M I booked a pedicure appt because my toe's polish was chipped. Once I went in, I have a bad feeling. The place was chaotic. To make long story short, they did not know how to do pedicure and apply nail polish properly. They have to remove the nail polish and reapply, and the sad thing is they have to do the same to another customer who was there at the same time. My advice, please don't waste your money. read more

I have been going to Beauty Worx for a few years now for waxing services. I transferred over to stay with Nina. The space is not amazing looking but Nina is so friendly and makes the experience enjoyable. I would definitely recommend Nina and their Tuesday specials for waxing! read more

Definitely NEVER going back again. I called several times trying to schedule my friend and I in for a mani-pedi, and was told each time that they can only accommodate one of us. So I though OK, maybe they are just too busy and 2 weeks is not enough notice considering I usually book for my spas about a month in advance. I asked them if they could look to see when they could slot in two people at once, and was told that they were way too busy, and to call them back. Ok, no problem. However, the last time I called I asked if I could even schedule for sometime in December (note: This is was at the beginning of November). I was told I could not because their staff schedule isn't out yet...this was getting ridiculous. I wasn't even trying to book a small spa party or anything. When I finally booked for a day, I was called one day prior saying that the staff was sick and my appointment needed to be cancelled. I was so upset, that I wasn't even going to go in. I would have just given my Social Shopper voucher away to someone else. Luckily they found a back-up staff to come in. If it wasn't for my friend, I wouldn't have even gone. When I went in, the girl who greeted me was really nice. She offered to take my jacket and umbrella, which I thought was really sweet. Another staff did my nails. The final result of my nails were OK. The staff was really nice considering I had a few requests to make. I've been to better salons and spas where they actually gave me a really good, long relaxing massage with my mani-pedi treatment, but I understand each salon has different standards. I was starting to feel better about this place. However, when the staff started trying out a the colours I chose on her own nails while she was doing mine. This was the biggest "what the.." I had in my head. I ignored it. Until her wet nail brushed onto my skin... I ignored that too. When I was done, I went up to get my own jacket and umbrella because the girl was busy. I was shocked to find out that my jacket was GONE. Note that there was only a total of 3 staff in the entire place, 2 other clients (1 which had left, and 1 which was still in the salon) besides my friend and I. The staff didn't even do a thorough check for me, they took a quick glimpse and that was it. My friend and I went to double check everywhere myself instead. This was a pretty nice down jacket too. I basically lost $180 going in to get my nails. Irrespective of the 'greal deal' I got from using my Social Shopper voucher, I hate this place. read more

I had the mani/pedi through the Social Shopper deal and had a wonderful time! Although I had to change my appointment they were very accomodating. Sellina, the manicurist did a very thorough job and I was very pleased with the results! The massage chairs are a very big plus too!! read more

I bought 2 mani/pedi coupons through social shopper, and I really enjoyed a great time there! the Asian girl whom did my manicure was super friendly every single time!! She spent 2 to3 hours on my appointment and did a fantastic job! Although I only paid $25 for my coupon, and I felt so terriable that she didn't make any money. I always buy deals through groupon and I understand the "coupon rush" can cause lots of frustrations on both customers and business owners. It wasn't surprising when lots of people complaint about this place, since it is so small and they sold lots of coupons. I would defnitly recommand people to give it a try for their mani/pedi service. since the girl is really amazing! read more

This place is new. I bought a Social Shopper coupon for $25 for both manicure and pedicure. As I walked into the salon, I saw someone handing out flyers for other services, so you might get some deals. I walked in on time for my appointment, & was led to my station right away. The salon felt really cramped. The working area was maybe 600-700 sq ft, but it had the reception area, hair cutting, a private waxing/facial/massage room, and then in the very back were hair washing and nails area. My esthetician, Naomi, asked me to choose some colour while she warmed up the foot soak. Their colour selection was so limited. There were about 30 different colours, but a lot of them were blue, green, and quite a few different shades of purple. I wanted a soft nude, or pale pink for my hands, or just something professional looking. There really wasn't a bottle available fitting my needs. Naomi tried to persuade me to use this clear shade, but it has all these iridescent reflective hues and shimmers. No, thank you. I chose a reddish purple for the toes, and a muted purple for the hands. It was the most natural looking nude shade I could find for my hands. I tried it on, & it was ok. Naomi didn't like the colour, told me she had used the colour on some other clients & they didn't turn out nice. Well....I had no choice. I stuck to my guns. Everything was all well, until the owner paid an impromptu visit & brought two former employees of his. I think the owner used to own a salon somewhere else, and he promoted these two ladies as his best employees from once upon a time. The ladies chatted with Naomi while she was doing my feet. They asked her how many hours Naomi got while working at Beauty Worx. Naomi also told them that starting from October, she will be doing waxing only, as that was what she wanted to do and what she was hired to do. The other ladies told her that they did everything, from haircuts to nails and everything else. Naomi in turn made a point of saying that she didn't want to do nails, or in another sense, didn't like doing nails, & couldn't wait til she's doing waxing. This conversation was all happening in the cramped little area in the back area of the salon, while she was doing my nails. Very unprofessional. Then the receptionist came to check with Naomi on whether she could do a walk-in. A lady who wanted a manicure with no polish. This was 2:10pm. Naomi had barely started on my hands after finishing my feet. Naomi looked at her watch & said she can, but it would be at least another 10-15 mins until she was done with me. The receptionist said the walk-in had an appointment at 2:30 around the corner. So if you do the math, there would be no time for the walk-in. Instead, Naomi reluctantly agreed, & the receptionist went out and announced to the walk-in, that Naomi would be with her in 10mins! What happened to the 15mins?? 5 mins later, the receptionist came in again & asked if Naomi could do another appointment at 3:30pm. Naomi told her not a problem. The receptionist's job is to book appointments, independently? No? Now, it was my nail colour time, and Naomi suggested I just do base coat and top coat, and ditch that nude purple thing I chose. I knew she was working the angles, as it will save her time to squeeze in the next appointment, and also if she was true to her words, the colour might not turn out nice. I agreed to her suggestion, and she said, "I just don't think you will like that colour. And with just the top coat and base coat, they will last you a lot longer. If you do the colour, it will start to come off in a day or two." WHAT?? I'm not a manicure maniac, but I've been to places that the colour lasted well into the 5th or 6th day on my hands. After my hands were done, I looked at my new shiny clear nails & noticed a short thread embedded in the varnish of one of my finger nails. I brought it to Naomi's attention, & she told me that was a stain in my nail. WHAT?? I don't have a stain like that before I walked into the door. It was smack in the middle of my finger nail, any owner of that finger would have noticed. She said that it was there before, & she tried to get it off but couldn't. Again, WHAT?? I held the finger close to my eye, & I could see tiny little blue threads branching out of the main thread. She used a cuticle stick & gave it an attempt to removed it, & of course the thread came out. She fixed it, as the walk-in came in right away & thanked Naomi for squeezing her in. I wasn't given any fans to dry off my finger nails nor did I see any, so I just sat on the edge of my chair, fanned my nails to myself. I liked Naomi overall, except for the points I mentioned. I did feel she was rushed, because she & the receptionist wanted to squeeze another client in. I didn't feel like it was a professional establishment, including the owner. No tip and will not return, ever. PS. A nice little chunk of the polish came off from the middle of my thumb on the first night. read more

My boyfriend and I went for manicures last week , it was his first lol and it was easily my best manicure ever,. Tran and Tum (sorry if spelled wrong) were kind, friendly and hilarious. They had my favourite cream nude colour shellac and did an amazing job. Would highly reccommend to family and friends! read more

I had a good experience with my mani pedi. The technician was really friendly and professional. The place was clean. My nails look great! The location is quite accessible and comparable to other salons in the area read more

So, the only word that can best describe my experience is: terrible! I was in urgent need of a haircut so decided to go to Beauty Worx because it is conveniently close to my workplace. They did take me in without an appointment but I had a very bad feeling since the beginning. I showed several pictures (from front, back and sides) of what I wanted and I immediately got attitude and pushback from the stylist "Frank". He then proceeded to wash my hair and he didn't even gave me something like a robe to protect my clothes so of course I got wet from the splashing water, but the absolute worst was having his arm hair all over my face as he roughly washed my hair. The haircut ended up a disaster, I asked for a modern haircut that would keep my length: he cut way too much and I ended up looking like a 90's Rachel Green! To add insult to injury the total for this horrible experience was 55+tax!!! I almost fell to my knees as I know that this is what I would have paid at a high end salon! Ok, so lesson learned, now I'll just have to wait for my hair to grow back and trust me I will never step foot at this place ever again! Hopefully I can save someone else from having a horrible experience too. read more

The worst experience I ever had within vancouver! I brought a couple social shopper coupons for this place looking forward to an enjoyable afternoon next month. I made the phone call to book an appointment, and asked if they have any openings for the second week of december, in which the manager replied that they do have opening but they can't book me in. So I asked why not, and he starts freaking out on me and told me that I should know my places (WTH?!), I then tried to reason with him asking when it will be a good time for me to come in. He offered me last week's thursday and I told him I'll be busy that day. He then offered saturday and I agreed. However, to my surprise, his receptionist called me on thursday during work informing me that I' am late for my appointment! (What appointment!?), I told them it's suppose to be saturday, and then the manager came on the phone and starts shouting in which at hung up and turned off my phone. The owner Frank, has to be rudest person that I've ever met. read more

I am really happy to have found hair stylist Dylan at Beauty Worx. He listens to what you are asking for, asks questions to clarify, and shares knowledge about hair as he cuts and styles. He takes time and pride in his work - I ended up with a precise and flattering cut, and buttery soft highlights that continue to get nicer in color as time goes on. I highly recommend Dylan's work, and enjoyed the scenery along Thurlow and Robson while sitting in the chair and looking through the big salon windows - a lovely experience at Beauty Worx. read more

I am so sorry but this was a very bad experience that left my nails wrecked.

I had my hair cut and colored and it looks fantastic. The stylist was very good and very nice. The price was excellent and I would highly recommend Beautyworx. read more

This establishment does not even deserve one star. My friend and I bought SocialShopper coupons for mani pedis. After calling me back to reschedule twice, the day came for the appointment but when we arrived, we were very rudely informed that our appointment had been cancelled and that someone had called me about this. I received no such call. The owner or manager then came out and continued to be very rude to us, claiming that WE were in the wrong as if we would come to an appointment even after being told that it was cancelled. In the end, the receptionist said that she would rebook us for the month after. She made a note in their ledger that we were to be phoned again to make a solid appointment after they had sorted things out with another nail technician. Time went by and neither my friend nor I received a phone call. We ended up having our coupons refunded due to the bad experience. Then, early in October I received a phone call one morning from a woman asking me where I was/ telling me that I was late for my nail appointment at Beauty Worx. ...What?!? The phone call was disconnected and the woman then called my friend shortly afterward claiming the same thing. My friend politely told the woman that no one had phoned us to schedule this appointment. She was then referred to the manager, who once again rudely argued that yes, someone had phoned us and that it was noted in their ledger that we knew about the appointment. My friend then informed him that we had gotten our coupons refunded anyway and the manager shot back, "Well, we don't want to do your nails anyway!" This is a grown man we are talking about. I am not one to ever complain but this is the worst experience I have ever had with a business establishment in Vancouver. read more