My 14 year old German shepherd mix was struggling with bad hips more and more. She reached the point where she couldn't even go to the bathroom without falling and crying, so she stopped drinking. My family made the hard decision every dog lover dreads. The front desk staff was compassionate, showing us to a special room where pet owners can say their last goodbyes. My dog lay down on a doggy cushion covered by a not-quite-large-enough sanitary pad and blanket. When the vet tech came in, she threw a fit because the old girl was panting and drooling on the cushion. Maybe you could use a bigger sanitary pad instead of taking it out on my girl. When the Doctor came in, he straight up told me she was fine and if I weren't such a lazy, selfish owner, I could watch my girl struggle and suffer for months or maybe years more. Not the first time I have had to take a beloved family pet for the last ride, but I have never seen a vet so callous and uncaring toward the people who trust him on the hardest of days. read more

Had to find a new pet doctor. This place on 611 Pocono Blvd is pretty new. They are clean Caring with vets that truly care As the staff also. I like the fact you walk in one area then another door for walk into clinic. Great for safety as a 2,step door process. Very clean. I'm Impressed. No rushing Every thing explained with costs Highly recommended. read more

Everyone was very friendly. There's plenty of parking. The vet was nice. The assistant was also very nice. I would take my dog back if need be. read more

Boulevard Vet truly saved my baby boy Pluto's life, and I will never be able to thank them enough. From the moment we walked in, they treated us with so much care, compassion, and urgency. They didn't just treat Pluto--they treated us like family. You can tell they genuinely love what they do and care deeply about every animal that comes through their doors. I'm forever grateful for everything they did for my baby. Thank you for giving me more time with him read more

I ran into a shady breeder who gave me a sick puppy with a double lung infection. Went to this place for the first time to get the certification on the puppy's health and sickness and told the doctor I needed to send the papers to the breeder. ASP with a certification to state it. He gave him double antibiotics and blood work. But didn't say why or explain why on the doctor's first certificate.. Then noted that the puppy's respiratory system was normal. I called and spoke to the manager, and she raised her voice with anger. Because I brought common sense to the conversation. She did send the right paper and full copy to me right away but makes me think. Why send me a fraudulent copy, does she know the breeder, which is well known? Or am I just speculating? I will never figure that out. Because that it will be the last time I see them. As per other people's complaints about waiting on a hard bench for 30 minutes placing me in a dirty room then taking me out so they could clean it.. definitely brought up some red flags. They need a new manager, otherwise that business will never change. It must be the owner's daughter. I am speculating, but why else would they keep someone like that? Inconsiderate to others and other people had the same complaints about her inconsistency and horrible management skills. They gave me antibiotics for ten days, then asked me to come in 7 days to see the doctor. They didn't like I questioned and asked, why do I come in 7 days when the antibiotic says 10, why don't you wait till the 10? They changed my appointment date. That was my first and last visit. Because if I came in seven days, he would tell me, oh, he's not done with his medicine. Come back next week. So owners beware.. read more

The entire staff from start to finish were Wonderful! They were very accommodating to my pup who was very nervous. They took all the time needed to discuss issues and treatment. I am very happy with how myself and my pups were treated. read more

Nicest vet I've ever been to in my 66 years as a dog owner!! They also have an excellent groomer on staff!

Highly recommend, was great to see Dr Wayne after many years, the staff was kind and caring. If you ever need veterinary services this is the place to go. read more

We're visiting from out of town and noticed a cut on Oliver's paw the day we got in. Gwen, Alicia, Jessica, Dr. Spisak (and Brady) were so kind and accommodating to fit us in and provided Oliver with such efficient, clear and compassionate care! You saved our weekend trip away and we'll never forget it thanks for such a hospitable experience in the Poconos! Big kisses from Oliver read more

Worst experience EVER at a Vet's!!! They had me in the computer for 4:00. But I knew my appointment was at 3:00. I tried to be nice and say I would come back at 4:00 but they said no it's not a problem. The girls that work there were not pleasant at all! My appointment I made was to see the Vet and they told me one of the Tech's would be with me shortly! The place isn't very clean, they have wooden benches to sit on while you wait. After waiting for an hour in the exam room, I just got up and walked out. The one Tech that I met walking in was NASTY and made me feel so uncomfortable! If you love your pet, I do not recommend this place at all!!! read more

I don't know what some of these reviewers are talking about. I sat in Reception and have seen several nutty people come in, always complaining, always in a bad mood, always complaining about price. I too deal with the public all the time in my retail job, and there are a lot of these kind of people out there as with any business. Anyway, when my dog needed help and was dying, I spent a few hours there. I did not find the place dirty, It did not smell either. They staff was very compassionate, caring and took every step to try and help my pet and in the end make my pet comfortable. I truly appreciate all they've done for my dog. read more

HORRIFYING- DO NOT GO TO THIS VET. Aside from waiting an hour for a visit and then 45 minutes in a room and then spending 2-3 minutes with the actual vet, they also have a crazy office manager lady who SCREAMS ALL THE TIME- at the other employees, at you, at random interns (and they have a lot of those because people quit). But here is the real issue: I requested my sick dog have a skintag removed and asked 5 times to be sure to have it biopsied. I PAID to have it biopsied. The vet promises me 'I will send it off to the lab right now"- what does he do? walks outside, gives it a visual inspection and throws it in the garbage but does not bother to tell anyone because they have 15 pets waiting because they are a mess. I call in a week and am snippily told to be patient, the results are coming. I call in another week and am told the same. Third week as my dog now gets sick, I call and email and lay it all out. Finally a lowly tech calls me, why her? Because the rest of the staff dont have the balls to face me. They figured out he tossed the sample yet they billed me for it. And nobody cared or checked. TOSSING A SAMPLE? So yeah i got a refund but also changed vets and within 15 minutes of the good vet appointment he finds markers in the labs Boulevard vet did in April, for possible cancer. Had that been biopsided like I asked (since boulevard obviously does labs and does not read them as the april labs were 'A OK!") i would have known a month sooner. THIS IS THE WORST MOST UNCARING, DISORGANIZED, AWFUL VET OFFICE EVER- DO NOT GO THERE. read more

Unfortunately we were faced with having to have our 15 year old Pekingese/Chihuahua euthanized. Everyone at Boulevard Veterinary was true professionals. They treated us with respect and compassion and gave us all the time we needed to say goodbye to our beloved Sooseal. Could not have asked for more. read more

I have had only great experiences with Boulevard Vet. I had a few emergencies and they took me right away. They are friendly and very knowledgeable and they don't try to overcharge you. I brought my 90 year old mother in law's a cat in and he needed tests and medicine. They took 50% off the bill because she's on a limited income. read more

I was looking for a new veterinarian and called this office. I ask if I could set up for my dog to be neutered and have his shot give at the same time. I was told no, that I would have to make an appointment to have the shot completed and then set up the surgery. So, I went to the 1st appointment and when I got there, my dog started backing and growling, Now this was the first time this dog had been to the veterinarian and had know idea what was going on. Well, right aways they made me put a muzzle on him and stuck me in a side room. I sat in that room on a hard wooden bench for 20 minutes and then finally someone took me back to an examination room. I sat in that room on another hard wooden bench for 15 minutes until one of the tech's came in an said did I have a problem with my dog being sedated in order to get his shots. I said no, I didn't have a problem with it but I didn't feel that was necessary. So then, the doctor came in and said since you are going to have him neutered, why don't you make that appointment and that way we don't need to sedate him twice. Well, I said that is what I wanted to do when I first called to make the appointment and I was told they would not do that. So, I set up the appointment for the surgery before I left that day and was told I would have to pay a $200.00 non refundable deposit, and that my dog needed to be there on that particular Thursday, and if not there on time I would loose that deposit. So, that Thursday, I had my dog there at 9:00 a.m. as instructed. The first thing they did was hand me a muzzle to put on him and stuck me in that same side room I was in the last time I visited the office. I sat in there for 30 minutes and an employee checked in on me and I said how long is this going to take. The office employee told me that the tech person who was going to be taking care of my dog had just arrive for her job at 9:00 a.m. Right aways I thought how funning it was that I needed to be there at 9:00 a.m. but the employee who was going to be working with my dog didn't need to be there until 9:30 a.m. So I sat in that room for another 20 minutes until an employee took me back to an examination room. She left the room and came back with the needle to sedate my dog. She said if I could just hold the dog's head while she gave the shot and I did, and she was able to give the shot without any problems. So, now I'm thinking. why could they have not just did this the other day I was there with giving the dog his vaccination shots. Not once did any employee say what is the dog's name and tried talking to him. Didn't offer a treat to try to calm the dog down. I can tell you this, that I will never return to this veterinary care facility. Believe me, I have a Masters Degree in Healthcare Mgt. and could tell just from my experience, that who ever was the office manager, was not doing the job effectively. No one should come into a care center and be stuck in a side room for minutes on end. Why could they not just take me to the examination room. And for me to be told I needed to be there on the day of the surgery at 9:00 a.m. and the tech working with my dog didn't need to show up to work until 9:30 a.m. This office needs a new office manager and some real leadership in how to treat customers. i will never return to this facility. read more

i brought my dog in for emergency . The staff was so caring and compassionate. Gwen made sure my little guy was taken care of. The love and support I received here was exceptiona. They are very kind and truthfu. i would recommend bring your animals here. read more