THE GOOD ---------------- + The indoor playground is comprised of multiple rooms and contains plenty of bouncy slide and castle fun for kids + Group parties never come in contact or share space with other parties that are occurring simultaneously + Group parties are supervised by employees (although all of the employees are on the very young side) + The employees pretty much take care of everything - serving of food, cake and beverages + Big parking lot outside THE NOT SO GOOD ---------------------------- - The actual party room where food and cake is served is a bit cramped if the party is large read more

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I've been here a few times now. The first few times I have come was to celebrate other children's birthdays and my kids always had fun here. Then my daughters wanted to have their birthday here so we booked it. Everything ran smoothly and perfectly. They did all the work for us. They included a cake and favors. We literally just had to show up. The workers were great and organized. There's a parking lot for all the guests. read more

Great for children's party or open time . Great bouncing place ! Good staff and clean environment. read more

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It was fun for the kids they jumped around for hours and tired themselves out. It was a quiet ride home they were all so tired.

My daughter had her 7th birthday party here. She and her friends had a fabulous time bouncing on all the different bounce structures, climbing, and powering through the obstacle course area. The kids were running around like crazy and burning tons of energy, which is always a plus for us parents. The pizza and cake (ice cream cake from Dairy Queen) were delicious and the kids had plenty of food and drink. The two girls who were in charge of my daughter's party were beyond kind, patient, and extremely helpful. They really helped keep the kids behaved and on task. They also made my daughter feel really special and that was so lovely to see. They get 10 stars! I guess the only complaint I would have is that the party does move pretty quickly. You are ushered into one room, the kids run around for about 30 minutes, then you are ushered into the second room (for about another 30 minutes) as another party comes in to the first room. I get that it's a party factory, and they have it down to a science, but for the price we paid I feel like the kids could have used a little more time in the play areas and less time in the eating area. You get 45 minutes to eat pizza and have cake, but it would have been fine with 30 minutes and then give the kids more time to play. Overall, the kids had a great time and it was our first time hosting a birthday party outside of the house so it was nice that Bounce Safari took care of everything. They called about a week before the party to make sure we had enough pizza and what we wanted to do about the cake. I felt like the price was a little high, but it was also worth it to not have to worry about a thing. Thanks again Bounce Safari for a fun time! read more

Not sure I have ever been to an indoor bounce house type place. Pretty straightforward concept and it was fun for the kids. The bouncey houses were all unique with a lot of different features to climb and jump. They also have a little party room after for pizza and cake. Straightforward and fun... what else do you want with a kids party?! read more

My daughter just celebrated her 5th birthday and we couldn't have been happier with her party!! The facility was clean, the staff were warm and welcoming throughout and the children were well taken care of! The price was extremely reasonable. Highly recommend! read more

Such a fun birthday party here!!! They were very organized and the kids had a ball. It was very well ran and the teenagers who work there are read more

Recently had my son's 3rd birthday party here. The kids had so much fun! I really chose this place because of the wonderful customer service. The Bounce Safari team is easy to work with, transparent about pricing, and truly care about the experience each child will have. They also keep the play areas spotless and make safety a priority. We hope to host many more birthday parties here as the years go on. Thanks Warren and team! read more

I highly recommend Bounce Safari. My kids had such a great time at a recent birthday party. Additionally, their customer service is amazing. Warren, the owner, is one of the nicest people and made for such a positive experience. I will be back at Bounce Safari! read more

We'd been to Bounce Safari for birthday parties before, and my son absolutely insisted on having his 5th birthday party there. Everyone (parents included) had a great time! Booking was extremely easy - I made the initial reservation online, and about a week out from the party, one of their employees called to confirm details. The party itself was well-organized, VERY clean (even though we saw another party vacate the rooms right before us), everything from cake to food to favors were included, and the fees were reasonable. Highly recommended!! read more

Came here a couple of weeks ago for my daughters classmate's birthday. It was a small group so I was able to bring my 4 year old and 18 month old. There was a sweet girl that opened the door for us and greeted us nicely (the small stuff counts). The team was really nice and professional with all the kids. I met the owner, Warren, who was one of the nicest people ever. He was very helpful in finding my youngest an activity that was height appropriate. These places have guidelines they need to abide by and I appreciate them caring about my kids safety. The place was clean, the energy way high, we didn't feel rushed and the kids had a blast. Warren keep up the great work. We appreciate you. read more

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The place is disorganized, rushed and most of the staff is either rude or disinterested. I don't really think they understand that this is the one of the highlights of a child's year when they are working their birthday party. They jam parties one after the other and literally grab the food out from in front of the kids while they're still eating. I had my sons birthday party there and while he and his friends had a great time playing, I would never ever recommended this place to anyone. For almost $800 for an hour and a half, I am beyond disgusted with the service and the attitude of this establishment. The owner and staff should be ashamed of themselves. Save your money and go to Bounce U. It's cheaper and it's honestly so much more fun than this dismal place where the staff are beyond overworked and miserable. Don't say I didn't warn you!! read more

A perfect place for a kids birthday party,two different rooms that you spend about 30 minutes in, with a variety of slides and bounce houses. Both areas with seating for grand parents and family. Staff is usually attentive. The party rooms are about an average size with a throne for the party animal to make their day that even more special. Your in and out with in one hour. If I remember right the price was pretty fair and they also give out invitation. The location is really easy to find and it's about five minutes off of route 17. read more

Had my son's 3rd Birthday party yesterday. I had 13 ranging from ages 1-10 and all of the kids had an amazing time! My party started exactly on time and ended exactly on time. The hosts were good. Very attentitive, patient and listened to all of my concerns and requests and they were great with the kids which is what matters the most. I only wished the party could have been a bit longer. The kids would have liked to play a bit longer and I felt like the party room was a bit rushed. Very affordable too! Overall we had a lovely time. Thanks Bounce Safari! read more

Had grandchild's birthday party here, having previously been here one other time. The staff is very friendly and accommodating. The rooms are cleaned and sanitized, as I witnessed firsthand, and as the kids left the bounce area in a line, there was someone waiting with spray sanitizer for their hands, before the kids went to eat. The play areas were a source of great fun for all. Both rooms had terrific bounce options as well as play areas for younger siblings. The party went smoothly from start to finish and from the time we arrived, the staff was on top of everything. For sure, we'll be back to play. The best recommendation comes from the kids themselves who had such a blast that they didn't want to leave! read more

Horrible customer service and negative experience overall. If I can give zero stars I would have.

What a fun place! I have been here for three birthday parties, and never disappoints. Amazing place for to occupy a toddlers time. There are two rooms with tons of bouncy castles. read more

Highly highly recommend Bounce Safari! From start to end with the party and planning, the staff were 100% on top of things. Everything was provided and included with the party package from printable invitations, party paper goods, pizza, cake, and party favors. The staff made it super easy to book the party and go over all the details from the week before to the day of. Upon entering Bounce Safari, I was happy to see multiple staff members wiping things down, taking garbages out, and vacuuming. The young girls that helped out with the party were very energetic and engaging with the kids. The bounce rooms were tidy, organized, and updated. The kids had a blast! Everyone was all over bouncing around and enjoying. We then were moved to the party room (also so clean) and greeted with hand sanitizer (thank you!) before the kids sat at the table. The room was decorated so cute! The staff handed out plates, pizza, drinks, and checked in on the kids frequently to see if they needed anything. I felt that I didn't even need to lift a finger to do anything extra. The cake was from Dairy Queen and tasted delicious! The day ended with the kids receiving a bouncy ball as a favor. Everyone was so helpful and the party went so smooth! Thank you Bounce Safari for a super special day! read more

3 stars for being, "A-Okay." Nestled in an isolated nook within my town, I never knew this indoor bounce park even existed. Boy were we pleasantly surprised when we had our first experience here yesterday for our son's classmate's birthday party. They have something for everyone: massage chairs for the adults, lounge couches, the bounce apparatuses, basketball carnival style, and even toddler toys for the very young. The staff was enthusiastic, attentive, patient, kind, and jumped into action for a rescue when one of the kids got overwhelmed in one of the larger bounce mazes. The employee, Matti, jumped right in as if it were his own child to rescue one of my son's classmates. The down sizes come from the undersized party rooms. Around 15 kids plus 25 adults, not including staff made for very tight quarters, let alone not enough seating space. The bounce times also seemed a bit on the short side as the kids were just having enough time to warm up to the awing environments before being scurried off to the next room. The initial check-in area is equipped with a tv showing friendly kid movies however is also too small where adults were tripping over kids being so tight quartered. The hallway leading from the party rooms to the entrance is also too tight with coat racks taking up half the width of the hallway allowing only one direction of pedestrian traffic at a time. Over all, a safe bet and an enjoyable time for all. read more

Bounce Safari - Indoor Playcenter Near Me - Waldwick, New Jersey

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This was by far the best birthday venue we have had for our daughter! The facility was impeccably clean, the staff extremely helpful, friendly, and accommodating, and the whole time the children were nonstop entertained. We highly recommend Bounce Safari and look forward to attending other parties here! Thank you for making our daughter's birthday so special. read more

Nothing against the place, it's clean & fun, however the owner is rude and unfortunately when booking anything that has to do with this place, you quite possibly have to interact with him. read more

I sent my boys (ages 6 and 4) here for camp and they absolutely loved it!! They asked everyday if they could go back and were so sad on the last day! I only wish I had known about it sooner so I could have signed them up for more weeks. The staff was great and everything was well maintained. My son is already asking to have his next birthday party here! read more

I recently had my 4 year old's birthday at Bounce about 2 weeks ago, we had ten children between ages 4-7 and it was such a great experience! Let me start by saying that I took my son to two parties here prior to booking his and was sold immediately! Just as a guest for a party the staff and owner were so attentive, friendly, and kept it fun and safe for all involved. As a party mom, the experience was even greater. The party hosts made my son feel so special and all the children were having the very best time. The party ran smoothly and without a single issue or problem and I owe that to the staff. The owner was so patient every single time I called and asked a million questions LOL ! He was patient and always respectful. The entire place is clean and tidy and kept up so well. It's truly is spotless. My friends and I plan to continue having fun with our kids at Bounce Safari and highly recommend it to anyone looking for a super fun, safe, atmosphere for their child's party. read more

We've attended s number of birthday parties at Bounce Safari but this past weekend we had a reservation booked for my son's 7th birthday. We were a bit apprehensive at first regarding the menu because a number of guests have severe allergies. My husband even called and spoke to Warren who denied us the ability to bring in our own food but did assure us that accommodations could be made. We ended up ordering gluten free pizza without cheese (tons of veggies) that was delicious! Also crudités, fresh fruit & other items got our guests without allergies. Our hosts were attentive, friendly & ensured that everyone was taken care of. Our son & his friends had so much fun and even the parents stated that they enjoyed the festivities! We were very impressed with the level of service, the cleanliness of the facility and the attention to detail. Highly recommend! read more

Very unprofessional to cancel last minute on a paying customer. You deal with kids. Think about them. I will never attempt this location again. Especially after they tried to offer me a credit instead of refund. read more

Went to a birthday party (for a 5 year old) and it was great!!! My 3 1/2 year old loved the 2 bounce rooms, and enjoyed climbing and the big leggos. Place was clean. Staff was nice. Party was very well organized. I will return for open play or even have my kids bday there as it was FUN! read more

Just had my son's 4th birthday party there yesterday. Amazing experience and would highly recommend to everyone. Staff was great! They went out of their way from the time we arrived until we left to accommodate our every need. Super friendly and great with the kids! read more

Unhelpful, rigid, inflexible, unfriendly staff. Will not go back. Ruined my day. Wish I could erase it from my memory. read more

We just had my twins 5th birthday party here last weekend and can't say enough great things about this place. They are very accommodating (especially for twins). They do everything! Cake, favors, pizza, decorations, (btw don't pay for extra decorations you won't need them). They are open and hold parties on Sunday's which was very convenient as most people in Bergen County can't go shopping Sunday's anyway and are free. The staff is AWESOME! Very polite, helpful, pleasant, and very good with the kids. Lots of big fun play toys for the kids and the pizza & cake was very good. Highly recommend them for any kids party. Also, they do have free play sessions which I think were $10/hr per kid. We take the kids there sometimes for that as well when they need to burn off some energy and a change of scenery. read more

Just got home from my grandsons 7th birthday party. I was very impressed how the hosts Jennifer C and Michelle B interacted with the kids and supervised the activities. The party was well organized and everyone had a blast! Thank you Bounce Safari and your wonderful employees for making the party a success! read more

We had my son's 6th birthday party at Bounce Safari last weekend. HOME RUN !!!! The place is super organized . They have everything done to a science . Our hosts were Sam & Collin and they were so sweet and helpful. My Son was thrilled , he was SO happy with his party ! And all of his friends had a great time. The owner was also a really nice guy. I would definitely recommend this place. Also, I personally liked it better than Bounce U. read more

Just recently I had my daughters birthday party there . It was our first time ever being at the place. My daughter had a great time which made it that much better , but I myself was very displeased with the staff who hosted our party and the people we spoke with over the phone when booking . Everyone of my 8 phone calls I gave bounce safari before her big day I said countless amounts of times that we were a large teen and adult party and had a few little ones in the mix (including my daughter) this was our first big party at a venue for our 3 year old and wanted to find a place that would accommodate her little cousins, herself , and all of our teenage aunts and uncles . The woman insured me every time that anyone was able to jump as long as they had socks, were under 6'4 and 300 pounds . We were also told we had an hour of jump time , then 45 minutes in the party room . Which for the money we paid we expected to get the exact time . Upon going in the first room we were almost 10 minutes late and that's where all our frustration began . Everyone was excited when going in and obviously all went a little crazy . The entire time the staff sat there and talked crap to each other while we were all right there . Making comments about the adults being too big and shouldn't be in with kids . Which again I made sure was ok before booking . There was one incident where a little one got hit with a ball when they were playing dodge ball . Which I understood it was something they wanted to avoid . But that was the only incident I thought was anything the staff should've worried about . In the second room they had pusses on their face the entire time . Complaining that the bounce houses were rocking and saying the weight limits had now went down to 150 . Which basically they lied to me on the phone cause now the weight went down 150 pounds from what I was originally told . The staff was unpleasant . Didn't come speak to me once about any of their problems kept yelling at my family and speaking nasty to my guests . The last room they stopped the party 10 minutes early and tried to take a picture . I kept telling the girl not to worry they want to play on their short amount of time in the room, she kept yelling at them and telling them to come here and wasted time that my daughter could've been jumping , and took us out of that room 5 minutes early . And when I finally had enough and went to talk to her about it she gave myself and my mother attitude and completely walked away and began talking crap right in front of us to her co-worker .Then my daughter tried going into the party room and she went to go grab her . Right after that I went to Speak to the owner because my head was about to blow off . I will say he was very kind and tried to calm me down . He tried saying the girls were probably stressed out because of the rowdiness of the adults in the blow ups . But again I told him how I was told it was ok and that the weight was told to me at 300 and how even the party host before the party said adults were welcome to go in . It's not like the adults were having wrestling matches in these things . They were jumping in the bounce houses and in the obstacle they were racing. Which is exactly what it was meant to do , race each other to the end . There was a lot of Miscommunication , I think this place would be great as a kid party only . No teens or adults as they clearly weren't ok with them being in the bounce obstacle course or bounce houses . But I couldn't believe the utter disrespect of the employees , their unhappiness all over their faces . We were a large group of adults so every single person at my party saw it all . So sad too because it was a lot of their first experiences at the place also. Hopefully next time they have a large party of adults they will explain it better . And not say one thing on the phone to get you in and say another when you're there . I'm just happy my 3 year old had a great time but my experience as the host who paid a lot of money for this party was beyond disappointing read more

Had my sons 2nd birthday at Bounce Safari yesterday and it was wonderful. The place was very clean. The hosts were so attentive to the kids and even went on the slides with them. Once in the party room the kids ate and had a great time! Very affordable also. They had massage chairs for the adults which we took full advantage of and if sitting down you can always see where your child is at. Absolutely wonderful place! read more

I had my daughter's 6th bday party today. Staff was amazing. Our host was on top of everything. Everything ran smoothly. All my guests loved it too! Everyone noticed how clean the entire place is. I'm sure you are going to get bookings from guests who attended our party. Thank you for making my daughter's party so enjoyable and stress free!!! read more

Bounce Safari is wonderful and in my opinion a much better option than Bounce U! Bounce Safari's staff was very accomodating and so pleasant to work with! Their website was very easy to navigate through and once I was booked everything everything else was so smooth! I was contacted and everything was already done for me. The person who reached out to me even gave me additional options if I was interested based on the conversation we had on the phone. The place is also so clean and you are treated like an individual and not like you are just another party. I would strongly recommend Bounce Safari rather than Bounce U especially if you live in Bergen County. Thanks again to everyone that works there! Charron read more

My family has had many of our children's parties at Bounce Safari and are very please with the venue and the service provided by the staff. I'm very impressed with how clean they keep the place and the great attention to the children and making sure its a special day for all. I highly recommend Bounce Safari. Kurt - Paramus, NJ read more

The PERFECT place for my son's 8th birthday celebration!! Bright, clean, awesome music.... The energetic staff is AMAZING, with children of all ages... They are enthusiastic and creative, and extremely organized! The entire experience was stress-free.... To anyone with kids, I DEFINITELY RECOMMEND BOUNCE SAFARI!! read more

We just had our son's birthday party there and it was absolutely perfect. The party room seemed a little small but it's very clean and the staff is amazing. Friendly and very attentive. We loved it. Thank you Bounce Safari read more

I highly recommend Bounce Safari for your kid's next birthday party! The facility was so clean and well maintained, I was very impressed. The staff did an amazing job and went way above and beyond my expectations. All I had to do was show up with the birthday boy, they handled everything else without fail. I can't say enough great things about this place, my family and I absolutely had an incredible and memorable experience and just think these guys really know what they're doing. Kid party experts and they take good care of the parents too. Compared to other party bounce spaces I have to say these guys rock, from an amazing facility that was sparkling clean to friendly and dedicated staff, and they are also very reasonably priced with no hidden fees or extra costs, they are very clear about their pricing with no surprises. Kudos!!! read more