Hands done the BEST customer service. The guys at set up and take done were so friendly. They…read moreexplained how to ensure a fun and safe experience for everyone. Cannot wait to utilize their services again.

I paid for a weekend rental of an inflatable water slide in July of 2022. Due to inclement weather…read morewe had to cancel and while they didnt offer a refund, they emailed me a raincheck credit good for one year. First week of April 2023, I forward them the raincheck email to try and redeem and they did not honor it. They took my money and I got literally nothing in return. I just filed a complaint with the BBB.

Wow, where do I begin? Absolutely amazing service, extremely reliable, and so much to choose from!…read moreWe used J&J moonwalks for several occasions and every time they amaze us! We just used them recently for my son's first birthday and rented, tables, chairs, a tent with windows, kid size tables & chairs (kids loved it!!!!) and an amazing moonwalk/ bouncy house that had the kids so entertained and having a blast!!!!! They have so much to choose from! We picked the bouncy house with 2 slides... it had something like a basketball rim inside it and two obstacles the kids were playing with & bouncing. The kids did not want to leave! I even hired a clown but he didn't get much attention, the hit was the bouncy house. For any event, don't look anywhere else! Javier is so easy to communicate with, so kind and professional! For weddings, engagements, christenings, birthdays, they have the best tent selection to choose from, chairs, tables, and best prices, they have it all!!! Thank you J&J moonwalk for making my events beautiful and huge hit every time!

Liz was fantastic to work with in planning our graduation party. We rented round tables and the…read moregarden padded chairs, which turned out perfect. Very responsive and great delivery for set up and pick up for our event.

This was huge MISTAKE!!You guys working not fair.I was pregnant 20 weeks and my day was ruined by…read moreyou.My Gender reveal party was screw up and you made me nervous about everything I ordered you balloons and paid for that but you didn't do your job.Shame on You !You are liars and not professionals .Pictures on your instagram is not matches your job exactly!And that Man who came make that gender balloon is so shameless person I have ever Met!Everybody needs know your real identity so I will make a post on instagram too!

Actually I used Balloon City in Highland Park and they were excellent!…read moreThe air walker balloons were fabulous and the bouquets beautiful. I will and look forward to using them in the very near future. The girl was extremely helpful in the selection and delivery was perfect.

My partner and I were looking for another indoor playground for young kids as our weekend…read moreexcursion. Mama Rosa did a little Yelp search and found "Time Out Party and Play" and we executed our plan to check this place out with our little ones. The place had a cute vibe. The one-time open play admission was $15, without the entry to the sensory room. The attendant was very kind and allowed us to use the sensory room without an extra charge. Honestly, the sensory room was my favorite part because the room was actually serene, soothing, and great for kids who wanted to take a break from the physical play. The setup was quite inspiring in that sensory room and I could definitely see it as my ideal room design. Interactive, learning-driven toys were filled on the walls and and it was fun to see the kids jumping on the water trampoline. Patrons were courteous and I could see my older one had a lot of fun. My younger one was slightly timid due his petite size, but he ended up sticking to the small slide adjacent to the large two-story playpen. Some parents were able to "relax" for the time being by chilling at the cafe area nearing the playground. I believe there was a menu available to order the food and drinks in from a third-party coffeeshop. The register, on the other hand, had some pops and juice boxes for sale. "Time Out Party and Play" caters for birthday parties. I took a glance on the pricing poster and it seemed pretty reasonable to me if any parent wanted to plan an official birthday celebration by inviting friends and families. Nowadays the mall has gotten so much more emptier, yet a business like this should be a keeper! We don't live anywhere near the Hawthorne Mall in Vernon Hills, so we will be back when we can.

I had been eyeing the signs for Time Out Party & Play for what felt like an eternity, waiting for…read moreit to open so that my daughter and I could FINALLY check it out. Well today, my friends, was the day!! We came in about 4:45pm on a Saturday. There were maybe 5 other children playing. I had already checked out the prices, so I knew what to expect: $20 for open play, $28 for open play + drink + toy or $15 for open sensory play (great for toddlers and babies). Although I was initially a little hesitant about the $20 open play fee based on the space, I can confidently say that I got my money's worth, as my daughter was entertained for a solid hour and a half, and still didn't want to leave. The sensory area is a wonderful, quiet, low-light space for toddlers and babies who would otherwise be overwhelmed (or trampled) in the play area. The main play area is great, as you can see your child from just about every angle, and even on a busy day, the space is small enough that they're a safe distance away from you at all times. Adults aren't allowed on the second story of the play gym, but even my reserved 3 year old was able to maneuver most of the stuff on the second floor with confidence and ease. There are plenty of seats and tables for parents to hangout, or for kids to take a break, and cubbies for your shoes (socks only play). Great play space for kids 6 and under, but somewhat older siblings could enjoy the space as well! They offer private and semi-private party packages at a reasonable rate, too! The staff was friendly and helpful, and took the time to answer all of my questions.

I stopped by Pop and Float last week but they were unexpectedly closed despite their posted hours…read more I called and left a voicemail, and they returned my call shortly afterward to apologize and explain that they had closed due to a family emergency. They went above and beyond from there - coordinating my order by text and having it delivered to me within an hour for my daughter's birthday party tomorrow. I really appreciated how quickly and thoughtfully they handled everything. Excellent customer service!

Amazing ! Wonderful work and customer service ! Efficient cost is reasonable and the you can…read moremessage them on the phone to send inspo pictures

This review is long overdue, but I had to share! I called several balloon companies and was getting…read morenervous about pulling this off in such a short time--until I connected with Megan at North Shore Balloon Decor. From our very first conversation, I felt completely at ease. Megan clearly knows her stuff! I signed the contract that same day (or maybe the next) and sent a few emails to confirm details. Every time, she stayed calm and reassured me: "I got this." And she delivered! The team arrived early, set everything up beautifully, and even made tweaks based on my suggestions. Everything turned out perfect. If you want a balloon company that truly knows what they're doing, this is the one. I recommend them hands down--actually, hands and toes down. I wanted an orange balloon arch and got exactly what I asked for.

They offer Beyond great service! I was in a bind, she came through and exceeded my expectations!…read moreThe balloon arch was gorgeous! Better than what we had expected and made a very very well! All the balloons were perfectly circular ( ours didn't have variety in size so this was important! She blew up the balloons and was using an arch that I owned to put put the arch together at my request . my arch had some tape on it from older use, the balloons kept popping ! she knew exactly how to remedy the problem, and fixed it so quick! She is very artistic fast and professional, and sweet and kind too! Do not hesitate for a second, whatever your request is she will fill it beautifully ! North Shore Balloon Decor will be my only Balloon people from now on! Great work, great price !

Luna Party Rental goes way above & beyond to get what you need done the right way and here's…read morewhy.... I was having backyard pre wedding party for my daughter, they came and got everything set up beautifully the day before, weather app showed no rain so we went with no tents.. I woke up early and went straight to phone to check weather, guess what, 80% percent rain somehow in a matter of hours, I was screwed.. At 6am I called the owner from Luna, his name is Orlando and told him.. he said not to worry, by 8:30 am, he and his crew came and took everything out, put up last minute tents and reset all the lights n tables n chairs etc and somehow got it all done just in time. He saved my day.. I don't know many companies that would do last minute set ups and Luna did and I'm grateful I chose them to begin with.. i dont normally give reviews but under the circumstances, I had to for this experience.. Great Job Luna Party Rental !!!!

I got married on 8.16.2025 and 1 week prior to my wedding I didn't have drapes or lights for my…read more40x80 tent! I found Luna Party Rental on fb and when I reached out to see if they would service the Indiana area Angelica responded right away and said that they would do the job!!! I felt relieved and wished I had found them earlier and avoided all of the headaches of trying to find someone to do the job! Their employees are great, hard workers and helpful!!! I met Oscar and his brother when they were doing the drapes and light! Their work made our wedding look top Notch!!! We loved their service and they can be sure that we will pass on their information! We will be clients again! Thank you!!!!