I rented a Boss 7 ton electric log splitter from Ed's Rental 10/26. My 1st call to the Algonquin…read morestore said that both of the log splitters were in repair. I then picked one up at the Crystal Lake store and found hydraulic fluid leaking in my SUV when I got home. I brought the log splitter back to the store to return or fix the problem. The service person repaired and tested the unit which seemed to be operating. When I again returned home and plugged it in, the hydraulic fluid began leaking all over the garage floor and would not operate! I'm glad I took out the insurance, because I was told that I must have done something to the log splitter! I didn't even put 1 log on it! It's time Ed's Rental spends a little of the proceeds to buy some new equipment to rent, instead of the JUNK that they are renting!!!

Always super helpful, lovely staff. Phone calls are always professional and to the point, super…read morefriendly people. Shout out to the counter guy's for always making my day and being willing to help.

We rented 10'x20' and 20'x20' tents with walls, lighting, tables, linens, etc. for a bridal shower…read morein May 2026. To say that Heartland did a great job in the planning, setup, and takedown would be an understatement. They went above and beyond all of our expectations - outstanding to say the least! Great people to work with - responsive, professional, patient, and experts in event planning. We cannot recommend Heartland highly enough and would not hesitate to use them again.

Heartland helped us with a tent for our wedding in September, and we have never seen such care and…read moreprofessionalism! They were able to do a same day set up/tear down, were cleaning, leaf blowing and setting up with such detail. It made all the difference in our day, and protected our guests from the constant sun exposure and was so elegant for our outdoor event. Chris is such a genuine and kind individual-he worked with us in a bit of a complicated situation and was able to find a solution so our wedding could be perfect. You will be missing out if you don't choose Heartland exclusively for all your events!

A huge thank-you to Janet Mathews and her team at Dish & Decor Vintage Rental for bringing the…read moreperfect pop of color to our Chicago Style Weddings Summer Soirée! Her beautiful collection of amber, blush, bubble gum, and yellow glasses made our signature cocktail bar a total showstopper--and matched our Summer Soirée palette to perfection. Janet has one of the most impressive collections of tabletop pieces and vintage decor I've ever seen, but what makes her truly special is her ability to elevate any vision. She listens, understands the vibe, and then takes it to the next level with her design expertise and impeccable taste. If you're planning a wedding or any event and want something stylish, memorable, and beautifully curated--Dish & Decor Vintage Rental is a must!

We hired Dish & Decor Vintage Rental for our October 15th wedding. Everything worked out well! Our…read moreplace setting was beautiful! Working with Janet was a pleasure.

ZERO STARS!!!!!!!!!!! By far the worst experience with any…read morecompany. Don't believe the previous post or the review on the website. I can tell my friends to leave a fake review too fyi. First off, the lack of professionalism by this lady is extreme. My husband and I. Pretty much my whole family was monitoring the weather for an event I had planned for my sons birthday. The policy stated no refunds if paid in full. Got it. And goes on to say that in the event of hazardous weather conditions the even would be cancelled. Money refunded (deposit is that is ) or credit. Never did I get a call responding to my messages about the upcoming weather conditions. I even let the lady know I would leave it her decision The NIGHT before I get a message stating that the weather will be fine and the equipment would be delivered at the scheduled time before 12 noon.... Paid the remaining balance and planned to host a family event. At approximately 10:59am the next day I get a message from her number which now is an automated service , stating to shut down equipment due to DANGEROUS weather conditions. I didn't even have the equipment yet and when I called two different numbers no one answered !! I proceeded to text the number advising that I don't want the equipment delivered if I can't even turn it on ! Immediately I get a text stating that order has been canceled then proceed to get an automated message stating that I have a credit for a future event!!! This lady took the remaining balance, considered paid in full knowing that the weather would be bad and is now trying to hold me to her bogus contact. Not only that ... she was soooooo busy she couldn't even give me a 5 min phone call to resolve the crisis I was having. Claimed to be so busy with another event , proceeding to send messages stating she'd call in an hour. Never did. Yet had all the time to send emails cutting and pasting sections of the contact to fit her narrative !! Even highlighting !! Never even called till the following Monday !! Then to call her back to realize she's not even going to give me the consideration or even the courtesy to pull over and take me off speaker or even roll up the car windows. Like I said to you before !! Shame on you ! The last thing hard working families is another scammer , scamming $500 + like this lady!! Cause apparently as long as she gets her money don't matter if a bunch of first graders get blown away with a jumpy house. Disgrace !! Be careful seems her family is in the business of selling anything to get a dime. Never have I ever wrote a review or went to BBB But this is by far too much !!

Highly Recommend!! We were so pleased with Jumbo Jump Rental - their prices were competitive, their…read moreequipment was high quality and the staff was friendly and responsive. I worked with Eren throughout the process and she was very kind, responsive and well-informed. The set up crew was efficient and professional as well. We have already recommended their services to friends and intend on using them in the future! Thank you Jumbo Jump for helping make our party a success!

They are amazing!!! Our party was at noon they had the combo slide/bounce house up by 9. They were…read morequick and sanitized the whole thing once up. They arrived for pickup and had it all loaded and ready to go within 15 min. We have used them twice now and will be using them again this fall.

Nobody answers calls, the voicemail is full and I put in a request 2 times on the website with no…read morefollow up.

They provided tables and chairs for a small outdoor wedding ceremony. I'd highly recommend. They…read morewere so easy to work with!

We had a large wedding in an outdoor venue, and we were nervous about the weather and if we were…read moregoing to fit all our guests under the tent. Tommy reassured us that the largest tent top would accommodate all the guests and the food and caterers. The tent was gorgeous and was extremely clean and well maintained. He provided us will sturdy round tables, white linen, and even bar stools and moveable bars. The wedding was a success and we can't thank shaded celebrations enough for making it a memorable day!

Had a block party for my daughters first "heavenly" birthday. We raised over $4,000 for Luries…read moreChildrens Hospital - and the water slide we rented helped make the event a lot of fun. We ended up renting their biggest slide for 8+ hours. I reached out to the store and talked to Steve. After telling him what I was looking for he was super helpful and sent over a quote right after we got off the phone. Signed it that day and put a deposit down. They showed up 30 minutes early with the slide on the day of. The crew that dropped it off looked pretty young so I was even more impressed when they nailed the set up so quickly. We were filling up the slide 15 minutes later. Even though the day was a bit chilly at 77 degrees - it didn't keep anyone off the slide for long. Some things I learned since this was my first really big inflatable purchase: - Make sure you have an outlet within 100ft of the inflatable and you probably won't need a generator (depending on your voltage) - The extension cord they provided was a 14 gauge but I switched it out with my 12 gauge lighted cord since we were going to run it continuously for so long. - Use U-Shaped ground anchors to stake the extension cord and water hose to the ground to prevent tripping after set up - and make a couple of yellow tripping hazard sign so no one can sue you.

We have used this business the last few years for our 8th grade celebration at our middle school…read more They are a joy to deal with and Kerri is very thorough with all details. As well as following up before the event and checking in after. They have some awesome options for all ages and events. Give them a try, you won't be disappointed.

We rented a 20x20 tent, tables, and chairs for my sons graduation party, and they brought…read moreeverything early in the morning the day of the party, set up the tent quickly, and picked it up the next day. The prices were great, and we will definitely use them again.

They arrived late day of, way too close to our event. & they picked up earlier than the window the…read morenext day. Staff were nice, but our event was thrown off because of their lateness.

Ashley helped us get together everything for our wedding and made the process super easy overall…read more During a crazy wedding time a lot of vendors are checking in all at once, but Ashley had everything already in order for us, which made it nice and easy. They were even able to set up super early, which took that pressure off our mind. Loved the process!

I am not surprised that reviews about this company are not readily available. They were awful to…read moreme! I sought their services about 2 & 1/2 months out from a "small-moderate" size event (80) located across the street from their Gurnee location. Initially, Monia, the consultant, sent me the information I requested and as my inquiries increased so did her lack of response to me. After finally speaking with Monia's assistant, she was able to follow through with my request to view the glassware I was interested in. Monia emailed me and told me the glassware would be available for viewing on Saturday. I responded to ask if there was any time that was better for her. I, of course, did NOT receive a response (as I had become accustomed to) so when I arrived to see the glassware on Saturday as directed, Monia had absolutely NO idea where it was and spent the next 20 minutes searching for what had been placed in the cabinet in the show room. This is a testament to Monias investment in my affair as well as their level of communication with one another. When I asked Monia about the various emails I had sent without response she failed at true business acumen. She made up excuses.., she was sick, she was out of the office.., she was sorry. Really? In the end, I was sent a quote with extraneous costs that were never discussed. The old "switch and bait?" When I questioned them Monia told me that "things have changed". I attempted to appeal to the fact that I had the terms in writing from emails I had exchanged with them but I was told that "it has changed". When I asked to speak to "her boss" whom she referred to as the one making decisions, she again went down the "excuse path"..., he was not in either location, he did not have an email address or phone number AND..., drumroll please.., he was "going out of town!" The icing on the cake!!! To speak to her integrity, Monia told me that I had started the process "months ago" and that she had weddings that start planning a year or two out. Does this make sense to you? Is she saying that she CAN honor information provided by AAA TentMasters that is older than 2-3 months? But she CANNOT honor information provided within the last 60-90 days? I'm confused! I realize that AAA has been in business for a long time and I'm sure that they do well with their BIG events. However, for us little people just looking to have a small to moderate size celebration, I have to say that they CANNOT do it! Certainly Monia is in over her head and if the owner truly cares about what happened to me, I would've expected to hear back from him by now.