I had an incredible experience at Murphy's Guitars in Bountiful and felt like I needed to share it…read more I drove over an hour from Coalville after getting some pretty discouraging news from another shop about my Gibson J-45. They told me the truss rod was maxed out and that I'd have to drop down to 11s, which honestly felt like a gut punch after everything I'd invested in that guitar. On a whim, I stopped into Murphy's since they're a Martin dealer and I wanted to try a D-28. Not only did they take the time to talk with me and let me play, but they were genuinely friendly, engaged, and clearly passionate about guitars and music. I didn't feel rushed or like a burden at all -- which is rare these days. When I mentioned my issue, they offered to take a look. The owner, Wes Dodson, personally stepped in and checked out my J-45. Within minutes, he did what the first shop didn't -- properly adjusted and freed up the truss rod, got it functioning again, and set the guitar up the way it should have been in the first place. He got my guitar playing perfectly with the 13s I wanted, with great action and feel. Total night-and-day difference. I can't say enough about the level of care, honesty, and skill I experienced here. These guys know what they're doing, and more importantly, they actually care. Murphy's Guitars has absolutely earned my business going forward. If you're anywhere in Utah and need a shop you can trust, this is the place.

I love this place. If you want to go somewhere you can…read moretrust, this is the place you're looking for. The staff is excellent and very knowledgeable. People with integrity and patience for those who have questions. If you are trying to buy a guitar or other instrument for someone you care about, they'll help you make the right choice and they'll be there when you have questions or need any further help. If you're a serious musician or a professional, they have a wonderful selection and a warm atmosphere. This is a place you'll truly enjoy visiting and doing business with. Need lessons to get started or help you hit the next level? Its all here for you. This is what all home town music stores should look like. You'll enjoy your first visit and every one thereafter.

Cool people with best selection of acoustic and boutique guitars in SLC! Miss the old guy with…read morered mustache but guitar selection got better

Trenton was amazing! He listened to everything I wanted in a guitar, and helped me look at a few in…read morebudget. He was attentive and very knowledgeable. I didn't think I would make a decision and buy a guitar, but I am very grateful I did

Music is my life, I have called Summerhays in times of great need both professional and personal…read more They have come through when I thought it was impossible. Places like this are built of love and music, they are rare, hugely valuable to the community and are lifesavers for some of us. And Bobby, thank you, thank you, thank you. All The Best, Aaron Mattison 'Ezra Bell'

OUTSTANDING customer service from Christian in the string repair department. Christian was an…read moreabsolute breath of fresh air. From the moment we walked in he was friendly, knowledgeable, informative and patient with my 9 year old and her viola string repair. He included my daughter in said repair making her feel capable and confident. Christian's enthusiasm and all-around delightful demeanor ignited a deeper interest for her today. Summerhays is a beautiful store with a wide variety of instruments at reasonable prices. Many of the items I needed today were on sale which is always a bonus. Thank you for such a positive experience Christian!

I've bought a couple instruments from Leonard - was originally referred by a friend who used to…read morelive in SLC. These guys are salt of the earth - perhaps not paragons of smiling customer service for everyone they encounter but... ok by me. It's a business that attracts a lot of "tire kickers". At the end of the day they get some interesting instruments and are straight shooters in my experience

If you are looking to buy a vintage instrument, intermountain guitar and banjo is not only the best…read moreplace to go in the state, but probably the best in the country. Leo and Kennard are both excellent at finding instruments all over the world, and nearly all of my guitars have come from their shop (electrics included). If you need an old guitar or banjo repaired, these guys will either be able to do it or point you in the right direction. I can't recommend these guys enough if you are a guitar or banjo lover and are looking for a truly unique instrument.

I want to give 6 Stars! Jackman Music has been my "go to" for sacred music for many years. I…read morerecently had a hard drive crash and Jackman helped me restore some of the music I had purchased. Their customer service is unrivaled. Their music selection is great. I love the ability to simply download music as I often don't plan ahead and find myself in need of music immediately. Jackman solves that. Kudos to Jackman!!

Jackman Music has been my go-to for LDS music for at least 40 years. They have it all! Their web…read moresite is easy to navigate, their customer service people are great, they ship promptly, and I love their music! I have bought choral music, solo arrangements, and instrumental music. They will ship printed music or, for many pieces, let you download music and print it at home. I love them! Thank you, Jackmans!

I went in to this store not really knowing what I needed-I'm trying to get a gift for my musician…read moreson. There was a nice lady who pointed me in the right direction and gave me a little guidance, as much as she could without knowing what I needed either. In the end, I bought a gift certificate and booked a time to come back with my son to try out some instruments. The service was friendly and the atmosphere was upbeat. Not being a musical being myself, I was surrounded by foreign objects-but from the looks of it, I would say this place caters more to students rather than professionals. However, if you're looking for something beyond learner-level, they can get ahold of it for you.

Truly execeptional service. I've only been in a few times but Jim the guitar tech guy is so…read morereasonable and great. The other guys are also fantastic and take the time to answer questions and point you in the right direction. Their store is clean and LIGHT YEARS beyond Guitar Center - highly recommend to check these guys out for guitars, drums, pianos etc -