Cannot recommend working with Boutikia Homes. Sri was responsive but seems to expect clients to be happy with a neglected space that is not up to their own standard. We experienced retaliation in the form of a poor review when we complained and left our rental early. I suggest steering clear if you need a comfortable, home-like environment with concern for your experience as a guest. read more

Boutikia Homes - The stained condition of the couch, which was a different couch than pictured in ad and slid around when you sat on it. - Apartments Near Me - San Francisco, California

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We have just returned from our wonderful vacation in Kauai and this condo made it so perfect! We can honestly say that of all the air B&Bs we have had over the years, this was our favorite! Accommodations were beautiful, well supplied, thoughtful, and very comfortable! Plenty of spices, paper goods, soaps. lotions, etc and even a welcome gift basket in each of the refrigerators (we rented both condos in the duplex for the 10 of us!) Condo was also well supplied with beach towels, beach umbrella, boogie boards and beach chairs. Also loved using the beach club and the location of the condo. Hope we can do it again someday! Aloha! The Steinbergs read more

I leased a Boutikia townhouse in San Francisco for a semester while interning in FiDi. The location of the house was great - very central and close to most neighborhoods and the size was adequate for 10 people. Sri, the landlord, is good about answering emails in a timely fashion and fixing issues with the house. My experience would have improved if Boutika had fixed some of the issues with the house before our arrival - it was definitely run down (ie rotting steps outside & an eroding front lawn), but Sri was on top of fixing major issues for us. The house also has 2.5 bathrooms - so coordinating shower schedules for 10 people was challenging. Overall a good short term lease if you're looking for something reasonable with a central location. 20 minute commute to FiDi. read more

My family and I decided to have Christmas in San Francisco a few years back. When I contacted Boutikia it was understood with family driving in from Las Vegas that the home will be available in the evening. However, around 8pm as my family and I arrive, the front door was locked. No problem, I thought. Let's just call the owner. I called several times that evening and did not hear back from him or anyone from his office until the following day. (We had to book last minute reservations at a hotel near San Jose, which is about a 45 minute drive.) So we finally get the keys but as we arrive, there is a young lady from Boutikia who is frantically going in every room to close off certain sections and to put certain things away. Now, that had me concerned because I felt maybe the owners didn't prepare for our arrival. Christmas Day! We were all up and preparing breakfast. Smiles on everyone's face! Then I get a call from Boutikia Owner stating my family and I had to vacate this home! ON CHRISTMAS! I begged and pleaded with the owner please do not make me and my family leave on Christmas Day. It turns out he never got the okay from the homeowner! I just could not believe it! My heart was in the pit of my stomach! After I spoke with the Boutikia owner I got a call from the homeowner and she proceeds to tell me not only did she not give him permission but he failed to reach out to her and actually found out through her neighbors! After a very pleasant talk she and her family allowed us to stay there. Needless to say she is no longer a client and I, no longer a customer. NEVER EVER AGAIN! read more

We stayed at the "Twin Plaza" location and I'll start with the positives. Location was great. Instructions from owner were clear & easy to understand - was great to have a door code so that we didn't have to keep track of keys. They were also accommodating when it came to our extra 1-month old occupant who was technically over the 9-person capacity, yet we were not charged for her. This place had great "bones". The victorian charm of the home was great. It's a home I would buy. But the owner clearly does not keep it up. This part probably bothers me the most. We "bribed" that if we wrote a POSITIVE review (on other sites), we would be entered into a drawing for a free stay. - The bed linens were somewhat worn; any unused sheets/towels were thrown in unfolded piles in the closet - The carpets were stained and gross (I'm no germaphobe - they were disgusting) rug in the kitchen was a major trip hazard that we constantly fell over - Door handles fell off. The downstairs suite had no working light in the back room, except for a weirdly "rigged" bare light in the center of the room, just a general lack of maintenance throughout. - The listing said "kid friendly" but maybe they were talking about older kids because I couldn't have left my one and four-year old alone. The heater (that we had to figure out how to light the pilot on) was exposed and hot to the touch. None of the bookcases were anchored to the wall and could have been tipped (with large, breakable vases on top), and there were no outlet covers. Many doors did not fully close/latch so it was hard to contain the little ones to a room where they could be watched - Do you love doing laundry on vacation? Well this is the place for you. You pay a hefty cleaning fee, but you still have to take out your own trash, recyclables, and compost, strip your own sheets, and start a load of laundry. Even though this sounds doable, trust me, you will HATE yourself for agreeing to this as you're trying to clean the place prior to catching your plane on your departure date. - Many electrical outlets, lamps, and floor heating system did not work. They appear to be aware of it (see photo) but left it as ???? even in the in-suite guide - Furniture was worn. Only basic cable. No real "extras" to be had here. - No parking included; street parking is somewhat difficult to find and you can't leave your car there for more than 2 hours at a time. read more

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Boutikia did a great job of helping us out of a bind. We had to move out of the place we had originally booked into and they offered a Telegraph Hill property which worked out perfectly for us. There's a narrow flight of stairs going up and it's located close to Coit Tower - perfect for our daily workout! There's a little grocery store across the road and loads of pubs and restaurants and even a health food shop right down the road. The apartment itself was cosy but clean, neat and decorated very nicely. I'd love to stay there again. read more

These guys are awesome. They went above and beyond to make our family comfortable, and were friendly, proactive, professional and responsive. We'll definitely recommend them to our friends. read more

This review is about the property on in Nob Hill area. First of all staff at Boutikia was very helpful when our original choice was approved then rescinded because the owner of the property wanted to use their house. The property itself is on the third floor of a three flat residence. If you have trouble climbing stairs this may not be the property for you. There are 3 spacious bedrooms and one smaller bedroom. The bedrooms are at either end of the flat. The kitchen,dinning and room and family room are more in the center. There are two small bathrooms that are placed next to each other. The property is on a very steep street. There is free 90 minute parking in the front for unloading. The parking garage is about 100 yards away If you have a van or other larger vehicle park on the lower levels past 3. The first 3 days I parked in narrow spaces that were OK for sedans but not adequate for the van. In fact I scraped the side of the van on the next to the last day causing $800 worth of damage. Needless to say that put a damper on our vacation. I later found larger spaces lower down. I wish I would have known about it before hand It would saved a lot of stress. On the plus side the residence was really quiet and you can catch the cable car on California street and not deal with the line at Hyde and Powell near Fisherman's Wharf. read more

We stayed in a beautiful home in the Dolores Heights area. It was a fantastic, well equipped, million dollar view home and much better than staying in a hotel. Boutikia was easy to work with and coordinated a seamless stay. read more

We had nine friends gather from literally across the globe to celebrate a dear friends birthday. We stayed in the Boutikia home close to Alamo Square. From the beginning, the Boutikia staff were friendly, informative and very accommodating. The home offered comfortable, spacious rooms for the group to gather and enjoy time together, while also having enough bedrooms to allow for private and quiet time. The location offered numerous restaurants and coffee shops within walking distance, not to mention the spectacular city views from Alamo Square (just a short two block distance from the home). Public transportation, taxis and Uber were readily available to get us from Sausalito to the Fisherman's Warf. The icing on the cake happened after we left San Francisco. When leaving, I forgot to include several of my personal items when packing to return home. Once home, I contacted the Boutikia staff who promptly went to the property, retrieved the items I had left behind, and sent them to me, neatly packed. The property was an excellent value! read more

Beware. This is a shady company. This company posted an ad selling furniture on Craigslist. I was interested in a coffee table, so I made an appointment to see it. When I arrived, I was told that I couldn't pick up the table until a few weeks later, but I needed to go ahead and put down a deposit of $100. That seemed strange to me, but I decided to do it. The person with the company said he would call me to schedule a pick up time in a few weeks. A few weeks passed, and I didn't receive a call, so I called him. He didn't return the call, so I called again the next day. Someone answered the phone and said they decided not to sell me the coffee table after all. Umm...what? After trying to reason with the person, explaining that I had made significant arrangements to leave work early, travel across town and put a deposit on the table several weeks ago (now eagerly awaiting the arriving of my new table...), he said, "sorry, we decided that we don't want to sell the table." I can't speak to the other services this company provides, but I wouldn't recommend trying to buy any furniture from them! read more

We've rented houses all over the country and there are a few things that we look for specifically. Boutikia Homes met those needs. First, the rental process was easy and friendly. They worked with some of our special needs, such as a late check-out and place to store our luggage. They were friendly and helpful with that and we appreciated it. Second is the willingness to make your stay pleasant. The rental property we had was in a great location (Nopa Place) and we enjoyed the house. Sure, it could use some new living room furniture and a few things were loose and could have been updated, but we were left alone and allowed to enjoy our rental property. We love that freedom and working with someone who wants to make our stay enjoyable. We've unfortunately have rented a few homes over the years that felt more like we were renting someone's room in their house. With Boutikia, you get the keys and you get to enjoy the property in private. Couple that with some fantastic locations in San Francisco, and we would definitely suggest their rental homes for a trip to San Francisco. read more

I brought our group of seniors to stay at this home in Pacific Heights. It was a very quaint place and close to driving everywhere we were sightseeing. The stairs were a bit much for a couple in our group but if you are able-bodied you will do just fine. We had visited the Winchester Mystery House before arriving here so it sort of gave us that feel of the Winchester House except that this home is updated. It was plain fun for all of us and to have all the comforts of home in the middle of San Francisco was great! There was plenty of room to relax in the living area. We didn't get to even enjoy the backyard but it was nice just to look out and see it kept so nicely. It was a bit of a challenge having just 2 bathrooms for 7 people but we managed. Parking is also a challenge unless you have a small car then I highly recommend you pay the extra to park in their garage. It was truly delightful! read more

Stayed at their "Bernal Heights Retreat" for 4 days recently. Boutikia was very quick and courteous in all communication up to my arrival and was also prompt with the security refund. The property itself was great--very clean kept, great modern decor and amenities. A bottle of wine and candies greeted me upon arrival, which was a great treat! Next time I'm in San Francisco I'll definitely consider their properties again! read more

I had a bad customer service experience. Emailed about a property I wanted to rent, and told it was available; I was given all of the information to book, including insurance, cleaning etc. I did a lot of back end work with my travel partners to make it work for us, and then called Boutikia to book. Unfortunately when I called I was told in a rather indifferent manner that the person who had sent me the email was mistaken, and that the property was not available to me. There was no apology offered, and the person seemed pretty unconcerned about their mistake. He did double check the error, confirmed that yes, it was a mistake on their part, and emailed me about it. Again, no apology. A nicer person on the phone, someone who actually cared that I had just spent a bunch of hours working on something that fell through because of their mistake, would have made a big difference. I would probably not have left this review if they had been even slightly apologetic. Unimpressed by them and won't be back. read more

Note: this is an edited review after working with customer service and agreeing to edit it. I had 8 family members travel from the East Coast for my wedding, and I booked the NOPA Place apartment for 5 nights. First, the apartment: - The apartment was roomy, and none of my guests complained about the beds or showers, so I assume they were fine. The amenities such as the professional grade stove, dish washer, cable tv and new refrigerator were very nice. However, the place was not very clean. The sofa was heavily stained and there were a lot of cobwebs, one of which draped over the bed in one of the rooms. We anticipated using the grill in the back and were sorely disappointed to find it caked with food residue and frankly, just disgusting. Especially with having to pay a substantial cleaning fee, and specified in the contract that we had to take out the trash, recycling and compost, and start a load of wash before we left, I would expect it in better condition. -The outside of the building is also not clean. The exterior of the building is caked in black soot, and the driveway is full of leaves, trash and debris- and clearly never cleaned. There is also an old, nasty upholstered chair sitting on the stoop and exposed to the elements- and it's not supposed to be outdoor furniture. ...note, boutikia contacted me to let me know that they are addressing the exterior cleaning, which I suppose is typically the owner's responsibility. Second, customer service: It depends who you get on the phone, and the email address is a generic one to the company so various people may respond to you. -a young woman who I spoke to on the phone was nice on the phone, and I don't have any complaints about her phone manners. She arranged for us to stop by the place to see it before our family came to town, which was nice. And someone mailed to us a phone charger that was left behind by a family member. - the guy however, was horrible. We set up an appointment to view the apartment before the rental date, and he completely stood us up. After waiting outside the building for 15 minutes, we called and spoke to a young woman... the guy never showed up. The young woman ended up, after about a half hour, giving us the code to the key box and we helped ourselves. There was no apology. Unfortunately, the electricity also got shut off in the apartment during my family's stay, on my wedding day. Apparently, the owner just hadn't paid the bill. While I found Boutikia's response somewhat lacking (their customer service rep who contacted me didn't know this happened until she read my yelp review), and I had some back and forth with one of their reps about my displeasure, but ultimately the company offered the gesture to reimburse a night stay for the trouble, and assured me that they had the owner put the electric bill on auto-pay. So, in the end, the apartment itself was nice, very spacious and with nice amenities, but lacking in cleanliness, which Boutikia indicated they are addressing. Customer service could be hit or miss, but the company did eventually apologize for the snafu and made amends. At this point I can't say whether I'd be a repeat customer. I am a San Francisco local and have family visit often, and staying in a rental apartment is more comfortable than a hotel.. and I like working with a company rather than being concerned about a scam through airbnb or vrbo. However, I didn't find their office staff to be the easiest to work with- especially considering that you never know who will be the person responding to you, and one of their rep's response to my issue was abrasive and felt disingenuous. However, they did offer a refund for one of the nights, and did eventually apologize. read more

I loved the charm of this old building and the location was excellent! The view was great! Walking distance to the Castro area. The condo is pretty large and offers 3 bedrooms, which are very large and tasteful decorated. The best feature for me was the showers - There is nothing like a powerful shower to make you feel refreshed! The unit also has a washer and dryer in the back room. Parking can be a slight challenge. I enjoyed my stay and would definitely plan on coming back to this property! read more

My siblings and families all wanted adjoining hotel rooms or a suite in SF. After very little research, it quickly became apparent that that idea would be a costly one. So, I checked VRBO and found this Boutikia property in a great area for much less than what we would have paid renting a few pricy hotel rooms. So we booked it. The booking went smoothly and the folks at Boutikia were always available to answer questions. Prior to our arrival, we got all the instructions we needed to find our way and get into our home for the week. And was it nice! The furnishings were stylish, the kitchen well stocked and the area was ideal - a few short steps to the corner and a look to the right revealed the beautiful Coit Tower (careful with the Freudian slips). There were 7 of us and there was plenty of room. I did need to call and ask for a roll-away bed, but the delivered it right away. With brand new bedding. We were worried about having only one bathroom, but it never seemed to be a problem with a little planning for showers. IT was great to have in-house washer/dryer to do a load of laundry midway through our stay. There are so many restaurants nearby - Italian and Chinese mostly (Chinatown just a couple blocks away). Fisherman's Wharf is a 10 minute walk downhill (9 blocks). Public Transportation is nearby. It's just a great area. If I ever have the occasion to stay in SF with a group again, I will definitely stay here. And with Boutikia's service and courtesy, I'd bet all their properties are just as nice. read more

In July 2013, we rented a six bedroom house in Lower Pacific Heights on Pine St, one-half block west of Divisadero. In a city where parking is always an issue, it was great to know that the house has a garage that will park two full-size sedans. The kitchen is well-stocked witha six-burner Viking stove. With nine people from out of town, plus local friends, cooking in after a full day was a real pleasure. The rooms are comfortable and quiet. While one bedroom is a converted formal dining room, the pocket doors and a roll-away can convert the front living room to a seventh bedroom. There's a very nice back yard and propane grill that helped serve the combined crowd of fourteen. Within a short two-block walk, are several restaurants, a nice bar and package store. We took long morning walks into Presidio and Golden Gate Park. Great location. read more

This review is about the property at Fisherman's Wharf. Originally customer service was great and making the reservation was very easy. When we got to the apartment simple things like there were no paper towels started to appear and then the gate on the back deck was bungee corded to the fence and not in working order. Part of why we rented this apartment is so I could have somewhere safe for my 17 month old and have some outdoor space. It is why I paid the almost $400 a night. Then the toilet stopped working (they asked us if we had put paper towels down it and we had to remind them that they didn't give us paper towels until we had called two times and two days later). We had to listen to plumbers for 6 hours. Also the remodel job was one of those paint everything with thick white paint so it looks clean (including hinges, door knobs, etc) so the bathroom doors and the living room doors would not stay closed (they installed little locks on the inside of the bathroom doors to remedy this). The boards loudly creaked when we walked by my son's room and we could hear our neighbors above us very clearly (including their two AM bedroom activity). They did fix the gate (after we told them it was broken) and the toilet. Then they sent me an email asking me to favorably review them and they would give me $50 for my time (on VRBO or flipkey). Well now I know why they had all 5 star reviews on those. read more